SE-Training
Courses
The Systems Engineering foundations course provides a solid background of the core Systems Engineering discipline. Including learning and practicing the application of Systems Engineering methodologies, enhancing know-how with an interactive workshop and covering detailed use…
SE Foundations
Upcoming Dates
22.10.2018 - 24.10.2018, Zürich
23.01.2019 - 25.01.2019, Zurich
Course Descriptions
The Systems Engineering foundations course provides a solid background of the core Systems Engineering discipline. Including learning and practicing the application of Systems Engineering methodologies, enhancing know-how with an interactive workshop and covering detailed use cases.
The course attendance is strictly limited to a ratio of no greater than 6:1 Participants: Presenters, thus enhancing the effectiveness of the training. Given that Systems Engineering needs to be tailored to each Participant's unique needs, increasing the Presenter's availability per Participant, is a key quality measure of this training course.
In addition, an evening meal with the course presenters is included in the course fees.
Learning Outcomes
• To know the origins of Systems Engineering and application of the role.
• To speak competently about the discipline of Systems Engineering.
• To know how to apply Systems Engineering methodologies to complex project developments.
• To know how to optimize Systems Engineering on your project.
• To assess the scope of applying for Systems Engineering professional accreditation, ASEP or CSEP.
Who Should Attend?
This workshop is intended for:
• Requirements Engineers
• Systems Engineers
• Project Managers
• Verification Engineers
• Architects, Development Engineers
• Product Owners.
Course Rates
Early Bird Rate: 2,673 CHF. Regular Rate: 2,970 CHF
Duration
3 days
Delivered By
Seb Klabes
Mike Johnson
The SE Management course's target audience are people working in engineering management roles, such as, Research and Development manager, Systems Engineering manager, Design and Development manager or any such role that involves implementing engineering organisational…
SE Management
Upcoming Dates
13.11.2018 - 14.11.2018, Zurich
Course Descriptions
The SE Management course's target audience are people working in engineering management roles, such as, Research and Development manager, Systems Engineering manager, Design and Development manager or any such role that involves implementing engineering organisational strategies and/or involves high interactions with the Systems Engineering leaders.
The course attendance is strictly limited to a ratio of no greater than 6:1 Participants: Presenters, thus enhancing the effectiveness of the training. Given that Systems Engineering needs to be tailored to each Participant's unique needs, increasing the Presenter's availability per Participant, is a key quality measure of this training course.
In addition, an evening meal with the course presenters is included in the course fees.
Learning Outcomes
• Understanding the value of Systems Engineering.
• How to establish an SE led organisation.
• Effectively implement processes to support an SE organisation.
• Implement SE roles and responsibilities and a SE professional development strategy.
• Integrate SE as a core discipline in the organisation, knowing how SE interacts from an inter-disciplinary perspective.
Who Should Attend?
• Team Leaders & Department
• Heads in Engineering
• Engineering Process Owners
• Quality Managers
Course Rates
Early Bird Rate: 1,782 CHF. Regular Rate: 1,980 CHF
Duration
2 days
Delivered By
Mike Johnson
We will study and exercise techniques how to continuously improve our effectiveness and efficiency, how to predict what we will have done when and taking the consequence, solving the discipline problem, exploiting our intuition mechanism,…
Quality On Time
Upcoming Dates
Course Descriptions
We will study and exercise techniques how to continuously improve our effectiveness and efficiency, how to predict what we will have done when and taking the consequence, solving the discipline problem, exploiting our intuition mechanism, continuously balancing priorities, keeping focus, coping with differences in disciplines and cultures, adopting a Zero-Defect attitude and preventing any stakeholder’s complaints. Are you already doing all these things and do you think you are already very effective and efficient? That’s what other people thought before they found out otherwise.
Learning Outcomes
• How to define the real requirements
• How to select the right solutions
• How to know what you can promise and then deliver as promised
• How to optimize efficient communication among people in projects
• In short: how to deliver the right things at the right time
Who Should Attend?
This workshop is intended for:
- Systems Engineers
• (Project) Managers
• Systems Architects
• Developers, Product Owners
• Scrum Masters
QA people who find it important to deliver Quality On Time: the right results at the right time, no excuses needed. Management because they’re responsible for the result.
Course Rates
Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF
Duration
2 days
Delivered By
Niels Malotaux
A good Definition and Conceptual Design, that take place at the very early stages of the product development, are known as major keys to success of new products. A systematic, step by step design method…
Product Development
Upcoming Dates
Course Descriptions
A good Definition and Conceptual Design, that take place at the very early stages of the product development, are known as major keys to success of new products. A systematic, step by step design method is proposed. Our method integrates, modifies and customizes a selection of techniques and tools to provide innovative, fast, efficient and cost effective processes for New Product Definition and for Conceptual Design of New Products. It is a flexible, integrated process, that is customer driven and can be tailored to the unique needs and requirements of each organization and each project team.
Learning Outcomes
• The participants will learn and practice the principles and the tools of the new product development method.
• The participants will be able to improve their ability to initiate and to define new needs.
• They will have learnt methods and tools for engineering design of new, high quality and competitive products.
• They will have learnt how to initiate and manage development of new products which satisfy a real customer need.
Who Should Attend?
• New Product Definition and Concept Design team members and those involved in support roles.
• Those involved in development of new products like project managers, system engineers, design engineers, marketing or quality managers.
• Managers wishing to understand the benefits of New Product Definition and Conceptual Design methodologies before implementation.
Course Rates
Early Bird Rates: 3,375 CHF. Regular Rates: 3,750 CHF
Duration
5 days
Delivered By
Amihud Hari
This course focuses on systems engineering as a systemic and systematic methodology for solving complex problems. The course discusses thinking, systems thinking as a way of understanding a situation and the benefits of going beyond…
A Systemic and Systematic Methodology for Solving Complex Problems
Upcoming Dates
Course Descriptions
This course focuses on systems engineering as a systemic and systematic methodology for solving complex problems. The course discusses thinking, systems thinking as a way of understanding a situation and the benefits of going beyond systems thinking to determine the problem and solution. The course applies systems thinking to systems engineering, provides the participants with a number of conceptual tools, looks at systems and their properties and then goes through each state of the system lifecycle discussing what systems engineers do in each state and how they do it; identifying the types of problems faced by systems engineering in each state, and the tools and methodologies available for the systems engineer to use in each state.
Learning Outcomes
• Understand the reasons for the different definitions of the term “system”, and the various viewpoints on systems engineering.
• Be able to identify the various types of problems faced by systems engineers in different States of the System Development Process (SDP).
• Be able to identify an appropriate tool or methodology to solve the problem.
• Be able to solve the problem.
• Understand the need for systems engineers with different competencies, skills and knowledge in different parts of the SDP.
• Understand that there isn’t always a single “right” solution to a problem.
• Have improved systems and critical thinking abilities. Be better than average systems engineers for their level of experience.
Who Should Attend?
• Problem-solvers faced with complex problems.
• Engineers and engineering managers.
• Systems engineers who want to improve their systems engineering skills.
Course Rates
Early Bird Rates: 2,700 CHF. Regular Rates: 3,000 CHF
Duration
4 days
Delivered By
Joe Kasser
This course defines a holistic approach to project management for the development of new complex techno-centric systems. The emphasis is on the relationships and interconnections between project management processes and systems engineering processes for new…
Systems Approach to Project Management
Upcoming Dates
Course Descriptions
This course defines a holistic approach to project management for the development of new complex techno-centric systems. The emphasis is on the relationships and interconnections between project management processes and systems engineering processes for new complex systems. Specific topics include change management, strategy, project organization, team development, leadership styles, priorities, task development, scheduling, cost estimation, performance monitoring, constraint management, and project audits. Students apply these concepts on a project while working in teams. Mastery of these key tools is important for career development, as projects are a major approach for organizations to achieve their strategic goals.
Learning Outcomes
• Understand and be able to apply the systems approach to project management.
• Know the methodology of project planning, monitoring and control.
• Know how the methodology is applied.
• Be able to plan and validate plans for techno-centric systems.
• Be able to anticipate, plan and manage change in systems development projects.
Who Should Attend?
• Managers and engineers who wish to sharpen their project management skills in managing the development of increasingly complex techno-centric systems.
• Managers looking for a better way to manage.
• Managers facing complicated problems.
• Managers wanting to improve their thinking and communication skills
Course Rates
Early Bird Rates: 2,700 CHF. Regular Rates: 3,000 CHF
Duration
4 days
Delivered By
Joe Kasser
Holistic thinking is a combination of analysis, systems thinking and critical thinking. After an introduction to systems thinking and critical thinking, Participants will learn how to apply holistic thinking in a systemic and systematic manner…
Systems Thinking and Beyond
Upcoming Dates
Course Descriptions
Holistic thinking is a combination of analysis, systems thinking and critical thinking. After an introduction to systems thinking and critical thinking, Participants will learn how to apply holistic thinking in a systemic and systematic manner to deal with structured and unstructured problems.
Learning Outcomes
• The ability to deal with open ended problems with no unique solutions.
• Improved problem solving, systems and critical thinking abilities.
• The ability to go beyond systems thinking in the analysis of a problem and determination of a solution.
Who Should Attend?
• Managers and leading engineers facing complicated problems.
• Managers wanting to improve their thinking and communication skills.
• Engineers looking for promotion into management positions.
• Systems engineers who want to learn how to use and then go beyond systems thinking.
Course Rates
Early Bird Rates: 2,700 CHF. Regular Rates: 3,000 CHF
Duration
4 days
Delivered By
Joe Kasser
This course provides the participants a combination of the fundamental and practical aspects of MBSE and SysML. The course first deals with explaining the core concepts of MBSE. Next, several practical exercises are performed to…
MBSE & SysML Introduction
Upcoming Dates
Course Descriptions
This course provides the participants a combination of the fundamental and practical aspects of MBSE and SysML. The course first deals with explaining the core concepts of MBSE. Next, several practical exercises are performed to demonstrate the basics for deploying MBSE using SysML without using any specific tool. Finally, the course wraps up with a discussion of the challenges faced when developing and deploying MBSE in real-world applications and how to manage it. Course Pre-requisites: System or software engineering knowledge. No prior training is required.
Learning Outcomes
• What is MBSE, modeling language, modeling method and modeling tool?
• SysML basic concepts.
• Why should we use MBSE and how it manages system engineering challenges.
• How to start with MBSE, what to do and what not to do.
Who Should Attend?
• All engineers, particularly systems and software engineers/architects or those who work with requirements, concept description, traceability and aim at improving how they analyze, design, and manage their systems.
• All managers, particularly those who aim at deploying MBSE to reduce design time, improve product quality, manage complex products, save cost and ensure reusability.
Course Rates
Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF
Duration
2 days
Delivered By
Mohammad Chami
This course provides the participants a solid foundation about the fundamental and practical aspects of MBSE and SysML. Participants will learn more about how to interpret and understand SysML models, their elements and how to…
MBSE & SysML Intermediate
Upcoming Dates
Course Descriptions
This course provides the participants a solid foundation about the fundamental and practical aspects of MBSE and SysML. Participants will learn more about how to interpret and understand SysML models, their elements and how to read their diagrams. Furthermore, the concepts of modeling method based on SysML will be explained in order to demonstrate how SysML can be customized for a particular application domain. This course also includes several interactive practical exercises, discussions and lessons learned to ensure a successful MBSE implementation with clear defined goals and aimed deliverables.
A requirement for attending this course is the attendance of the MBSE & SysML Introduction course.
Learning Outcomes
• SysML advanced concepts including all diagrams.
• How to model systems' requirements, structure, behavior and their traceability.
• How to customize SysML for a particular application domain.
• Learn how to deploy MBSE in your organization (team setup, goals definition, collaborative modeling, tool selection...).
• Further topics overview: Profile definition, model structure, reusability, model review, document generation, model execution, variability modeling, model based testing...
• Preparation for the OCSMP certification.
Who Should Attend?
System and software engineers/architects.
Course Rates
Early Bird Rates: 2,025 CHF. Regular Rates: 2,250 CHF
Duration
3 days
Delivered By
Mohammad Chami
Document Inspections are one of the most economical and necessary techniques for eliminating, and, even more important, preventing defects. Reviews are often done, but produce only a fraction of the really important defects that should…
Improving the Result of Reviews and Inspections
Upcoming Dates
Course Descriptions
Document Inspections are one of the most economical and necessary techniques for eliminating, and, even more important, preventing defects. Reviews are often done, but produce only a fraction of the really important defects that should be found. With only a few hours of proper Inspection training, people can find many more defects in a document, where they first found only one or two minor issues. This should give evidence that with proper education Reviews and Inspections indeed can provide the benefits promised. In this course we will discuss the Goal of projects, define Quality and Defect, explain the concept and the effect of Zero Defects, provide an overview of types of Inspections (Walkthroughs, Reviews, Fagan, Cleanroom, Gilb/Graham, Early Inspections), which Inspection type to choose, and how to calculate the Return on Investment of Inspections. We’ll exercise what you learnt on your own document. Preparation: Bring three copies of one or two pages of a document that is not too confidential and being used in your current project, perhaps even already reviewed your usual way. Then you will show yourself the power of proper Inspections. Warning: after the Inspection you may decide to discard the document as unacceptable!
Learning Outcomes
• What are the various Review & Inspection approaches
• Why and when to use which approach
• How to find many more real issues in documents than you even can imagine
• How to organize very effective reviews/inspections very efficiently
• How to prevent the emotions often arising in reviews
• How to calculate the Return on Investment of reviews and Inspections
• How to solve the issues found as efficiently as possible
• How to prevent the issues found to be caused again
Who Should Attend?
Anyone who is producing documents, should be producing documents or is supposed to evaluate documents, like contracts, business cases, requirements, use cases, story cards, designs, drawings, code, test plans.
Course Rates
Early Bird Rates: 675 CHF. Regular Rates: 750 CHF
Duration
1 day
Delivered By
Niels Malotaux
This course will provide attendees with a solid foundation in the motivations for and techniques associated with, designing safer systems and products. We will review a variety of real life accidents and explore their…
Fundamentals of System and Product Safety
Upcoming Dates
Course Descriptions
This course will provide attendees with a solid foundation in the motivations for and techniques associated with, designing safer systems and products. We will review a variety of real life accidents and explore their root causes, to highlight that organisational failings, design errors and operational issues have the capacity to create catastrophic events. Within an SE approach, we'll explore methods to assess safety and human factors risks for a set of technologically diverse systems before considering how to define design requirements to control potential hazards. The course will also provide an overview of safety management systems, hazard logs, safety arguments, incident investigation, complex electronics safety (including software), CE marking and hazardous materials.
Learning Outcomes
• Gain an understanding of what "safe" means, the business and project benefits linked to robust safety management and the cost of accidents.
• For all stages of product's life-cycle, be able to outline the key elements associated with "designing for safety".
• Have an overview of the tools and techniques employed by safety specialists when adopting a risk based approach to safety.
• Have an appreciation of the safety issues associated with software, human/system interactions, novel technologies, complex system of systems and autonomy.
Who Should Attend?
• Design engineers wishing to improve or refresh their system safety knowledge to enhance their integration within a Systems Engineering team.
• Project and programme managers wishing to understand how poor safety engineering can lead to prohibitive project risk.
• Engineering managers wishing to improve their specialist knowledge in order to gain the most from their safety team.
• Business leaders wishing to understand their legal and moral responsibilities to ensure that products and systems are designed, commissioned and operated safety.
Course Rates
Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF
Duration
2 days
Delivered By
Richard Maguire
Jim Mateer
The Cynefin framework has now been used around the world in contexts as diverse as the boardrooms of international fashion houses, software development teams and SWAT teams on the city streets. Decision-makers have applied it…
Complexity in Project and Programme Management
Upcoming Dates
31.10.2018 - 31.10.2018, Zürich
01.11.2018 - 01.11.2018, Geneva
Course Descriptions
The Cynefin framework has now been used around the world in contexts as diverse as the boardrooms of international fashion houses, software development teams and SWAT teams on the city streets. Decision-makers have applied it across all levels of organisation and in almost every industry.
Dave Snowden, the founder of Cognitive Edge and creator of the Cynefin framework will be using this one day Master Class to show how in the discipline of Project and Programme Management, complexity can be reduced, managed and effectively controlled.
The original use in Knowledge Management (Complex Acts of Knowing) was recently assessed as the third mist cited article in the field and the HBR cover article on its application ot Leadership has won multiple awards. It was assessed as the first practical application of complexity science to business issues. It was more recently used in the Prince II Agile publication with direct application to project management. A new multi-client programme is about to commence to develop methods and tools for a new release of Prince II looking at the wider body of knowledge and practice. Complexity is a major paradigm shift from systems thinking which has dominated the last few decades and works from a basis in natural science, and an ecological not an engineering metaphor of the organisation and its market.
Learning Outcomes
• To understand the basics of the Cynefin framework and its application to Project and Programme Management.
• To know how to apply several methodologies for navigating complexity.
• To understand the intricate links between complexity and project management.
• To understand new methods of mapping attitudes (lead indicators) as opposed to compliance ( a lag indicator) and the role of anticipatory alerts in programme management.
• An appreciation of ‘fractal’ or real time multi-layered representation of organisational and programme culture and its impact on performance.
Who Should Attend?
• Project managers
• Academics interested in the subject
• Managers with relevant responsibilities
Course Rates
Early Bird Rates: 675 CHF. Regular Rates: 750 CHF
Duration
1 day
Delivered By
Dave Snowden
Learn how to combine Systems Engineering with Design Thinking and Lean Start-up in the upfront Innovation phase (Pre-Development-Phase). The Design Thinking course gives you a deep understanding of the Design Thinking mindset and its problem-solving…
Design Thinking and Lean Innovation Introduction
Upcoming Dates
Course Descriptions
Learn how to combine Systems Engineering with Design Thinking and Lean Start-up in the upfront Innovation phase (Pre-Development-Phase). The Design Thinking course gives you a deep understanding of the Design Thinking mindset and its problem-solving cycle based on fast iteration and customer interaction.
The importance of a well-defined concept including product/service conception, business design and clear determination of the customer needs is fundamental before the development starts. The later misconceptions are discovered, the more costly it gets and there is a lot of wasted work, money and time.
Design Thinking and Systems Engineering are both problem-solving methods that try to cope with the increasing complexity. Both approaches are on a first sight completely different but on a closer look they become more and more complementary and share many thoughts. Combining both approaches and switching the thinking mode is essential when dealing with ambiguity.
The course is very practice-oriented and hands-on. The participants will spend more than half of the time practicing, e.g. meeting the user and practicing need-finding, creating new ideas, building prototypes and testing with the user.
Learning Outcomes
• Understand the basics of Design Thinking and Lean Innovation
• Know how to combine Design Thinking and Systems Thinking and when to switch thinking modes
• Apply to tools to determine the customer needs and carry out need-finding
• Build and test different types of low-resolution prototypes (e.g. Critical Experience or Dark Horse prototype) with the user and improve your understanding of the situation
• Use the Lean Canvas to summarize the findings and to improve it iteratively
• Practice Design Thinking and Lean Innovation on a practical challenge during the three days.
• Reflect and transfer the learnings into your daily business and own projects
Who Should Attend?
• Managers and engineers who would like to enrich their problem solving competences with user-centric and agile approaches
• Managers who are looking for ways to create radical innovations
• Managers who would drive the digital transformation in their area
• Anyone who is responsible to create new products, services, business models and would like to integrate design oriented methods
Course Rates
Early Bird: 2,673 CHF. Regular: 2,970 CHF
Duration
3 days
Delivered By
Amihud Hari
Design Thinking and Lean Innovation are easy to understand concepts, however with the practice more questions arises. In this advanced workshop we dig deeper and learn additional tools and methods (like business ecosystem design), reflect…
Design Thinking and Lean Innovation Advanced
Upcoming Dates
12.11.2018 - 13.11.2018, Zurich
Course Descriptions
Design Thinking and Lean Innovation are easy to understand concepts, however with the practice more questions arises. In this advanced workshop we dig deeper and learn additional tools and methods (like business ecosystem design), reflect the practical experiences and challenges of the participants and how to overcome them.
In addition to combining Design Thinking and Systems Thinking, we learn how to make a deep dive into designing a business ecosystem, creating stakeholder maps and have a look into the hybrid model (combining Design Thinking and Big Data Analytics).
The workshop will also focus in the challenge of implementing Design Thinking in your organisation.
Learning Outcomes
• Discuss challenges happened in facilitating groups and managing design thinking / Lean Innovation projects. Define ways to overcome those challenges.
• Solve practical challenges
• Understand the challenges in implementing Design Thinking in your organisation
• Learn how to design a business ecosystem using a Minimum Viable Ecosystem (MVE)-approach
• Create a stakeholder map of your organisation and define a strategy “how to take it home”
• Combine Big Data Analytics and Design Thinking to a hybrid management model
• What is the mind-set? And how to create this mindset?
• Reflect and transfer the learnings into your daily business and own projects
Who Should Attend?
The participants should have some practical experience with Design Thinking and/or Lean Start-up or Lean Innovation and bring their own challenges into the course. During the course we reflect on the experiences of the user and elaborate together possible solutions to solve those challenges.
• Managers and engineers who would like to enrich their problem solving competences with user-centric and agile approaches
• Managers who are looking for ways to create radical innovations
• Managers who would drive the digital transformation in their area
• Anyone who is responsible to create new products, services, business models and would like to integrate design oriented methods
Course Rates
Early Bird: 1,350 CHF; Regular: 1,500 CHF
Duration
2 days
Delivered By
Patrick Link
Acoustics involves the generation of noise, it’s transfer through solid structures and fluids, and the response of the receiver (a person or equipment). Usually the objective is to control the response to an acceptable level…
Acoustics Systems Engineering
Upcoming Dates
14.11.2018 - 15.11.2018, Zurich
15.05.2019 - 16.05.2019, Zurich
Course Descriptions
Acoustics involves the generation of noise, it’s transfer through solid structures and fluids, and the response of the receiver (a person or equipment). Usually the objective is to control the response to an acceptable level at a minimum added cost, weight or size. Often the details are complex, the number of variables is high, and conflicting constraints operate. Application of SE techniques is essential before an efficient and effective result can be achieved.
The main principles will be introduced, with detailed information included in the hand-outs. Their application is explained using practical examples and reinforced by hands-on examples for familiar acoustics problems.
Learning Outcomes
• Understanding of essential acoustics theory
• Breaking down of any problem into simpler components and interfaces
• Application of the V model applied to acoustics, guided by practical examples
• Use of freely available spreadsheet tools, Apps and data references to support the SE in acoustic problem solving and optimisation
• Creative approaches to acoustics, noise and vibration control
• Solution of a typical problem, reduction of noise in a machine environment to comply with safety regulations.
• Confidence in tackling diverse acoustics situations encountered in real-world engineering
Who Should Attend?
This course is ideally suited to mechanical, civil, electrical, medical equipment and aerospace system engineers who need to understand and show compliance with acoustics requirements, integrate acoustics into product design and gain winning sound quality for their product.
Course Rates
Early Bird: 1,350 CHF; Regular: 1,500 CHF
Duration
2 days
Delivered By
Nick Eaton
The system reliability course provides in depth knowledge and training on the analysis and modelling of system reliability. The participants will firstly be introduced to the relationships between reliability, availability and maintainability. They will learn…
Systems Reliability
Upcoming Dates
03.12.2018 - 04.12.2018, Zurich
Course Descriptions
The system reliability course provides in depth knowledge and training on the analysis and modelling of system reliability. The participants will firstly be introduced to the relationships between reliability, availability and maintainability. They will learn how to manage availability and maintainability while analysing and determining the system's reliability. The participants will not only learn about the concepts but will deepen their understanding in workshops.
Course Outline:
• Introduction to reliability concepts and reliability models
• Calculation, Analysis and Prognosis of Reliability
• Failure Modes and its use in FMECA
• Assuring System reliability
• Providing Evidence of System’s reliability
Learning Outcomes
Participants know how to analyse, model and predict system reliability.
Participants understand the common reliability terminologies and commonly used reliability models.
Participants learn and practice :
• Functional Failure Modes, Effects, and Criticality Analysis (FMECA)
• FMECA’s for Electro-mechanical systems
• Analysis, prediction and monitoring of system reliability
Who Should Attend?
• Engineers
• Quality Assurance Managers
• RAM Managers
• Reliability engineers and anyone who needs to assure and/or analyse system's reliability.
Course Rates
Early Bird: 1,350 CHF; Regular: 1,500 CHF
Duration
2 days
Delivered By
Seb Klabes
In the business domain complexity is caused by many factors and constraints, such as sudden changes to the market, competitive challenges, limited resources and a high uncertainty on what the Customer’s actually need.
Solving complex…
Problem Solving for Business
Upcoming Dates
Course Descriptions
In the business domain complexity is caused by many factors and constraints, such as sudden changes to the market, competitive challenges, limited resources and a high uncertainty on what the Customer’s actually need.
Solving complex problems is one of the most urgently required skills in our current time. As the world around us becomes more advanced, the markets become more and more complex to understand, design for and successfully implement solutions into. This can be seen across multiple industries and is causing significant front line issues resulting in companies losing their competitive edge over night.
In this one-day course a systematic methodological process for applying to complex business problem solving shall be taught. Each stage of the process shall be expanded to include real-world examples in addition to various approaches for tailoring and applying the process. The course includes a moderated group workshop where a modern day example shall be worked through.
In addition, an evening meal with the course presenter is included in the fees.
Learning Outcomes
• Understanding and application of a Systematic methodological process for applying to complex business problem solving
• Experience using numerous techniques for finding and developing high value solutions, eg the Problem 3-6-5 method.
• Experience using numerous techniques for evaluating the value of technical solutions, eg Extended trade-off.
• Experience leading the technical workshop group for one session.
Who Should Attend?
• Product owners
• Business leaders
• Marketing and sales roles
Course Rates
Early Bird: 675 CHF; Regular: 750 CHF
Duration
1 day
Delivered By
Mike Johnson
Solving complex problems is one of the most urgently required skills in our current time. As technologies become more advanced, the possible solutions created by them become more and more complex to understand, design for…
Technical Problem Solving
Upcoming Dates
12.11.2018 - 12.11.2018, Zurich
Course Descriptions
Solving complex problems is one of the most urgently required skills in our current time. As technologies become more advanced, the possible solutions created by them become more and more complex to understand, design for and successfully implement. This can be seen across multiple industries and is causing significant front line issues to reliability, maintenance, project cost, product performance and overall schedules.
In this one-day course a systematic methodological process for applying to technical complex problem solving shall be taught. Each stage of the process shall be expanded to include real-world examples in addition to various approaches for tailoring and applying the process. The course includes a moderated group workshop where a modern day example shall be worked through.
In addition, an evening meal with the course presenter is included in the fees.
Learning Outcomes
• Understanding and application of a Systematic methodological process for applying to technical complex problem solving
• Experience using numerous techniques for finding and developing high value solutions, eg Triz.
• Experience using numerous techniques for evaluating the value of technical solutions, eg Extended trade-off.
• Experience leading the technical workshop group for one session.
Who Should Attend?
• Systems Engineers
• Technical Leaders
• Project Managers
• Requirements Engineers
• System Architects
• Development Engineers
• Verification and Validation Engineers
• Quality Engineers
Course Rates
Early Bird: 675 CHF; Regular: 750 CHF
Duration
1 day
Delivered By
Mike Johnson
Managing the complexity of products along their lifecycle is an increasing challenge in many industries. Knowing and controlling the state of mechatronical systems during development, in the supply chain and after sales is a basic…
Configuration Management
Upcoming Dates
Course Descriptions
Managing the complexity of products along their lifecycle is an increasing challenge in many industries. Knowing and controlling the state of mechatronical systems during development, in the supply chain and after sales is a basic requirement for today`s manufacturer. Manyfold requirements set by customers and regulatory bodies, paired with increasing number of product variants set challenges for managing product data, documentation and changes along the product`s lifetime.
Configuration Management helps to manage this complexity and to enable efficient development and operations of systems.
The objectives of Configuration Management are to:
• Manage all relevant product data and documentation in the product context
• Provide a consistent and complete view about all product components and their valid documentation along the lifecycle phases (Analysis, Feasibility, Development, Implementation and Manufacturing, Operations and Service)
• Integrate the product data management in the product lifecycle processes (development, testing, supply chain, operations, logistics, maintenance)
• Manage product variants, changes in the product`s definition and configuration baselines
• Support efficiency in the value chain.
• Enable the delivery of new services.
In this one-day course a basic understanding will be provided about how Configuration Management supports each stage of the product lifecycle starting with the first product idea until retiring complex industrial systems. We will learn about the different Configuration Management activities and how they help us making complexity manageable. By walking through the product lifecycle, we will highlight in this course the needs of the different lifecycle phases. Through examples we identify different approaches how to avoid common pitfalls and how to tailor the Configuration Management process to their needs.
Learning Outcomes
• Understanding product lifecycle from the perspective of the product`s data.
• Understanding the requirements for managing product data according to the individual needs of an industiral company or a specific project.
• Getting familiar with common terms, methods and approaches required to understand in order to set up a proper Configuration Management process in your project.
• Experiencing the challenges in product data management based on a simple mechatronic system example.
Who Should Attend?
• Systems Engineers
• Development Engineers
• Project Leads
• Requirement Engineers
• Verification and Validation Engineers
• Quality Engineers
All who are interested in this subject and want to learn about it during an one-day opportunity.
Course Rates
Early Bird: 675 CHF; Regular: 750 CHF
Duration
1 day
Delivered By
Seb Klabes
The project management essentials course provides a solid background of the core of the Project management discipline. It is including the learning and practicing the application of the Project management methodologies, knowledge areas and enhancing…
Project Manager's Essentials
Upcoming Dates
Course Descriptions
The project management essentials course provides a solid background of the core of the Project management discipline. It is including the learning and practicing the application of the Project management methodologies, knowledge areas and enhancing know-how with an interactive workshop covering Project life-cycle and project management knowledge areas.
The course attendance is limited to a ratio of no greater than 6:1 Participants: Presenters, thus enhancing the effectiveness of the training.
Learning Outcomes
· To know the project life-cycle and framework
· To know the major project management knowledge areas as scope, time and cost
· To understand resource and quality management
· How to implement project risk management and mitigation strategies
· To effectively communicate within and outside the project
Who Should Attend?
The workshop is intended for:
- (Novice) Project Managers
• Members of PMO
• Systems Engineers.
Course Rates
Early Bird: 2,673 CHF; Regular: 2,970
Duration
3 days
Delivered By
Piet Belgraver
Course due in 2019, more details will follow.…
Modelling and Simulations
Upcoming Dates
Course Descriptions
Course due in 2019, more details will follow.
Course Rates
Delivered By
Bert Taeymans
The transition of product-based business into a more balanced product and
service business is in no way a simple change. It is not as simple as delivering new
products to the market as it requires…
Servitization: An Introduction
Upcoming Dates
Course Descriptions
The transition of product-based business into a more balanced product and
service business is in no way a simple change. It is not as simple as delivering new
products to the market as it requires new processes and approaches that
can run counter to the existing manufacturing businesses. The aim of this introductory two-day workshop is to introduce the reasons why services are important and then to provide examples of seven challenges that can prevent/ delay the delivery of new services.
During the two days, you will identify what concrete steps you could carry out in your own company for the introduction and optimization of services. You will then
be able to assess the possibilities of product servicetransformation and tackle concrete implementation steps to kick-start your service development activities
so that they are in line with your customers outcomes and your capabilities.
Learning Outcomes
• Understand the importance of customer service and help it can help your firm and your customers.
• To be able to define the role of customer support for your products and how it helps improve re-buy chances.
• Be able to identify what forms of customer support are valuable to you and your customers.
• To leave with a list of quick-wins can you improve your service delivery.
Who Should Attend?
• Managers and leaders who are responsible for service delivery, service design and after sales.
• Managers and leaders in new product development and business development.
Course Rates
Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF
Duration
2 days
Delivered By
Shaun West
This workshop is based on the use of a total cost of ownership model that considers, in the main, the operational life of the equipment and the services that are needed to keep the equipment…
Cradle-to-Grave: Equipment Life-Cycle Analysis
Upcoming Dates
Course Descriptions
This workshop is based on the use of a total cost of ownership model that considers, in the main, the operational life of the equipment and the services that are needed to keep the equipment operational and relevant to the owner/operator of the equipment. The assumption is that around the business’ requirements (or mission) for equipment changes over time and that the technology around the equipment also changes. Using an avatar for the equipment and its cradle-to-grave life-cycle is built up. Within this model issues such as change of ownership are considered with the implications that it then creates.
From the cradle-to-grave equipment life-cycle, you will build up a total cost of an ownership model based on the tasks that the owner/operator has to perform to keep the asset ‘productive’. The tasks or jobs are initially not allocated – the assumption is that they need to be delivered to keep the machine productive. Value propositions will be created for each job and a visual life-cycle created. Form the life-cycle you will then learn more about how you can use the model to maintain a valuable cash flow from the equipment over its total operational life.
Learning Outcomes
• You will be able to build a detailed total cost of ownership model for both new and existing products.
• To be able to create a value proposition that is applicable to all of the jobs that are identified over the cradle-to-grave life-cycle.
• To learn how to use the model on a strategic marketing basis.
• To learn how you can support your firm on a tactical basis.
Who Should Attend?
• Managers and leaders who are responsible for service delivery, service design and after sales.
• Managers and leaders in new product development and business development.
Course Rates
Early Bird Rates: 675 CHF. Regular Rates: 750 CHF
Duration
1 day
Delivered By
Shaun West
Customer journey mapping is a key part of developing and improving the customer experience, which is critical to long-term sustainable business relationships. The mapping process provides deep and actionable insights in to the customers touchpoints,…
Customer Journey Mapping
Upcoming Dates
Course Descriptions
Customer journey mapping is a key part of developing and improving the customer experience, which is critical to long-term sustainable business relationships. The mapping process provides deep and actionable insights in to the customers touchpoints, which with digital services are becoming ever more critical and complex to manage in our multi-channel world. The process moves behind the rational swimlaning approach to process management, including emotional aspects.
The customer/user is the focus of the process, providng the opportunity to then understand how support services help (or otherwise) the customer to achieve the outcomes that are important to them.
The customer journey map allows you to see the world as your customer experiences the world. We will map out a customer journey starting and ending outside of the normal boundaries of the supplier. You will discover what delights your customers and learn why it delights your customers. You will find areas that add no value – only cost – and should be removed; you will learn the value of service recovery and how turning a bad experience into a good one delights your customer;
you will find areas where your staff need more empowerment to provide better customer experiences.
Learning Outcomes
• To be able to understand and recreate the customer’s end-to-end journey.
• To find tasks that add no value to your customers or your businesses.
• To understand how to integrate multi-channel/multi-point of contacts into a coherent customer journey.
• To be able to learn how empowerment of your sta ff can improve the
Who Should Attend?
Managers and leaders who are responsible for service delivery, service design and after sales.
Course Rates
Early Bird Rates: 675 CHF. Regular Rates: 750 CHF
Duration
1 day
Delivered By
Shaun West
COTS based System Engineering (CBSE) brings fundamental changes in how Systems Engineers do their work. COTS - Commercial Off-The-Shelf item, can be defined as a non - developmental item (NDI) of supply that is commercial…
COTS Based Systems Engineering (CBSE)
Upcoming Dates
Course Descriptions
COTS based System Engineering (CBSE) brings fundamental changes in how Systems Engineers do their work. COTS - Commercial Off-The-Shelf item, can be defined as a non - developmental item (NDI) of supply that is commercial and sold in substantial quantities in the commercial marketplace. Examples of COTS items are: hardware and software assemblies, equipment and subsystems. COTS purchases are alternatives to in-house developments in both the military and commercial domains.
The use of COTS items has been mandated across many government and business programs; as such products may offer significant savings in procurement, development, and maintenance. But In reality, COTS items do not uphold the same quality standards that government - developed systems do. The challenge COTS present to the Systems Engineer is to use these Systems Engineering processes in an environment where the solution space is bounded by the existing functional and physical aspects of the COTS components. This is both a design process and an integration process. The significant aspect introduced by COTS is that the design process is now constrained by a set of pre-existing components, which introduce functionality that may or may not be required by a specific design solution.
Learning Outcomes
The participants in the course will learn how to engineer new COTS Based Systems and the necessary adjustments to the fundamental principles of Systems Engineering (SE) when dealing with COTS Based Systems. In particular they will learn:
• The key characteristics and concepts of CBSE
• Lessons learnt, benefits and challenges using CBSE
• Processes and lifecycles of CBSE
• Requirement Engineering for CBSE
• Test and Evaluation for CBSE
• Architecture, Design and selection for CBSE
• How to Identify and manage COTS Based Systems Risks
• How to manage CBSE
Who Should Attend?
Anyone involved in CBSE with some experience in application of SE or Engineering Design Methodology can benefit from this course. This can include:
• Systems Engineers who use COTS components for their designs.
• Suppliers who produce and supply COTS components (hardware and software).
• Program and project managers that use or consider using COTS components.
• Government / Military/ commercial professionals who work or consider working with COTS-based systems.
However, this course is an "Advanced Systems Engineering Design" course. A basic course or experience in Traditional SE or Engineering Design Methodology is a prerequisite for attending this course.
Course Rates
Early Bird Rates: 2,025 CHF. Regular Rates: 2,250 CHF
Duration
3 days
Delivered By
Amihud Hari
Project management is a well-proven method to deliver a specific outcome to a customer. The outcome can be a tangible product or something much less tangible (such as a change management program). The customer can…
Creativity and Project Management
Upcoming Dates
Course Descriptions
Project management is a well-proven method to deliver a specific outcome to a customer. The outcome can be a tangible product or something much less tangible (such as a change management program). The customer can be internal or external.
What projects have in common is that they are multidisciplinary and team members have to learn to work together, they need to be both creative and disciplined, and to work to a common aim. The project manager has to steer the team to deliver what is needed.
Approaches are needed that supplement the science of project management with the art of project management. This will improve project effectiveness, efficiency and success rate. Helping the team to deliver the right outcomes in the right way.
Interviews of scores of experienced major project managers and leaders of project companies revealed that PM literature and training focus on the science or process of PM. While the actual result is insured by the “art” of PM.
Our experience is strongly in agreement with the need for “art” and the “science” of PM.
Company Results in like industries or divisions within Companies are 20% - 33% higher when the right organizational climate is present. “Healthy” companies increased their earnings by 18%.
Leadership style is part of the “art” of project execution.
This course is available in three different programmes:
• A One Day Introduction Programme that introduces participants to the art of project management.
• A Two Day Immersion programme that explores the art of project management in more depth.
• A Five Day Block Week, which fully explores the depth and breadth of the art and science of project management.
The 5-Day Block Week will run on consecutive days. The first day of the block week constitutes the Introduction Progamme, and participants may choose to only attend this first day.
The first two days of the block week constitutes the Immersion Programme, and participants may choose to only attend the first two days.
Participants may also choose to complete the full 5 days.
For more information, please download our full course prospectus at the top of the 'Courses' section.
Learning Outcomes
• Understanding of the importance of both the art and science of project management
• Ability to identify when art is more important than science
• Ability to identify when science is more important than art
• To understand that ‘it is not just about process’; it is also about people. Ability to balance process with human factors.
• Ability to effectively reflect on both colleagues and one’s own experiences.
Who Should Attend?
• Anyone who leads projects.
• Anyone who is part of a project team
• Experienced Project Managers and team members who want to improve their effectiveness
• New hires who need to understand Project Management
Course Rates
Early Bird: 3,375 CHF. Regular Rates: 3,750 CHF
Duration
5 days
Delivered By
Shaun West
Jim Siler
This course equips participants with the appropriate understanding of the difficulty of writing good requirements, the use of requirement management as an approach for controlling change and measuring the degree of completion of a project…
Systems and Systemic Requirements Engineering and Management
Upcoming Dates
Course Descriptions
This course equips participants with the appropriate understanding of the difficulty of writing good requirements, the use of requirement management as an approach for controlling change and measuring the degree of completion of a project over the development, build, test and deliver, portion of the system and software life cycle.
The course uses a mixture of active and passive teaching styles to maximize the effectiveness of the learning opportunity. Participants will be provided with a software tool (Tiger Pro) specially developed as an educational tool with which to write and test requirements.
Learning Outcomes
• Understand the importance of well-written requirements
• Understand why requirements errors cost more to correct than other types of errors in the system development process.
• Deal with poorly written requirements.
• Recognize poorly written requirements and be able to repair them. Create clear and concise well-written requirements.
• Mitigate the effect on cost and schedule due to poorly written requirements.
Who Should Attend?
• Personnel who specify the development of technology-based systems.
• Engineers and programmers elucidating requirements from customers.
• Designers who work with poorly written requirements.
• Software and hardware testers who need to figureout how to test requirements.
• Acquisition managers, contract specialists.
• Other personnel performing similar roles.
Course Rates
Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF.
Duration
2 days
Delivered By
Joe Kasser
This course is designed to provide an understanding of a full lifecycle systems approach to the development of specialist vehicles and integration of their systems, particularly in the military context.
This course is delivered in partnership…
Systems Engineering for Specialist Vehicles
Upcoming Dates
Course Descriptions
This course is designed to provide an understanding of a full lifecycle systems approach to the development of specialist vehicles and integration of their systems, particularly in the military context.
This course is delivered in partnership between SE-Training and OptimaSC Independent Systems Consultancy Engineers:
http://www.optimasc.co.uk/training.html
It uses structured training and exercises to explain how to tailor and apply Systems Engineering practices to the specific challenges encountered in this environment. The course is delivered by OptimaSC Independent Systems Consultancy Engineers and is designed as a 4.5 day course.
It will cover:
• The development of vehicles, understanding of requirements, architecture and the integration of sensors, communications, automotive and other systems.
• Integration methods and evaluation strategies.
• The assessment of electrical and electronic sub-systems for platform and information management systems.
• Vulnerabilities, trends and best practice for human-machine interface, computing and software issues.
• Human factors integration and user workload issues.
• Management of Systems Engineering processes across disparate disciplines.
Learning Outcomes
For the individual this course will:
• Teach the application of Systems Engineering processes in a practical and pragmatic way that can be readily applied to real world problems.
• Provide tools to help manage the complexities of modern vehicle systems development.
For an organisation this course will:
• Allow organisations to implement Systems Engineering processes that are appropriate to their business needs.
• Reduce the technical risks of an organisation facing complex vehicle development.
The course will develop the principles of Systems Engineering in the context of developing and integrating complex vehicles. It focuses on the practicalities of applying Systems Engineering by using realistic case studies and real world practical examples.
On successful completion, delegates should be able to:
• Contribute to the planning of the development lifecycle, including phased test and acceptance activities.
• Understand interoperability issues for complex land platforms and understand the supportability of military systems through life in different contexts.
• Participate in stakeholder engagement and requirements engineering in support of assessing the needs for sub-systems and their integration with vehicles.
• Evaluate equipment fits in terms of technological risk, military capability, cost and crew utility.
• Critically evaluate the budget requirement for Size, Weight, Power, communication bandwidth, etc. of armoured fighting vehicles.
• Understand the integration of humans as a system and their influence on the systems performance.
• Identify suitable sensors, sensor interfaces and sensor fusion and communication techniques to improve situational awareness.
• Appreciate the need for electrical and electronic sub-systems.
Who Should Attend?
The course is suitable for anyone looking to pursue a career or advance in Systems Engineering in relation to specialist vehicles.
Course Rates
Early Bird Rates: 3,375 CHF. Regular Rates: 3,750 CHF
Duration
5 days
This 1 day class is a combination of lectures and workshops. During the workshops we will work on your implementation and roll-out plan. The intention is to provide the audience with an overall understanding of…
Virtual Product and Solution Development
Upcoming Dates
Course Descriptions
This 1 day class is a combination of lectures and workshops. During the workshops we will work on your implementation and roll-out plan. The intention is to provide the audience with an overall understanding of the topic rather than deep-dive into its complexity. This course is well suited as well for small and medium-sized businesses.
Learning Outcomes
• Understand the capabilities, application fields and limitations of numerical modelling and simulations.
• Know the different tools and methods for standard industry purposes such as System- Modelling, simple Physical Models, Multi-Body-, Multi-Physics, Finite-Element (Structure FEM and Fluid CFD) Simulation .
• Understand how these different tools and methods should be combined and integrated into the development process.
• Be able to create a holistic and strategic implementation plan into your organisation.
• Be able to balance investments with expected improvements.
Who Should Attend?
• Managers and engineers who are responsible to reduce product development time, cost and risks.
• Managers and engineers who want to include modelling and simulation into their development process.
• Simulation engineers who are interested in the bigger picture.
• Everybody in research and development who already thought that simulation might be a good idea but did not know where to start.
Course Rates
Early Bird Rate: 675 CHF. Regular Rate: 750 CHF
Duration
1 day
Delivered By
Thomas Meenken
Bespoke
Our Team is composed of a flexible, competent and experienced group of individuals. We can offer to assist with the definition of you or your Organisation's engineering training needs, architect courses tailored to fulfill those needs, then finally support the implementation of the training.
To discuss this further, please contact us.
Seminar
The courses we offer are applicable to various disciplines and can be adapted to be presented as shorter workshops. This is an ideal solution for interactive workshops and seminars that can be held at Universities, Conferences and Corporate events.
Tutorial
Delivering training courses to smaller groups can be highly beneficial; all of our courses can be tailored for smaller tutorial groups in order to cover the topics in more depth. This is ideal for University and bespoke training programmes.
Conference
Within our team, we have leading experts in the fields of Engineering and Programme Management. We can connect you with the key note speakers and presenters at your next conference.
Events
2018
October
31 Complexity in Project and Programme Management
November
01 Complexity in Project and Programme Management
12 - 13 Design Thinking and Lean Innovation Advanced
14 - 15 Acoustics Systems Engineering
December
18 - 19 Conference: CSD&M Paris - Products and Services Development in a Digital World
2019
January
May
Event Info
The Team
We are an international team of experts specialising in cross-functional disciplines such as Systems Engineering and Project Management, working across multiple industries and academia.
Seb KlabesSebastian has authored and reviewed numerous publications and likes to implement systems engineering principles.
After working at the Institute of Transport Science of RWTH Aachen as…
Seb Klabes
Sebastian has authored and reviewed numerous publications and likes to implement systems engineering principles.
After working at the Institute of Transport Science of RWTH Aachen as research associate, he worked at the German Aerospace Centre as Project Officer and as Project Systems Engineer at Bombardier.
Currently, Sebastian is heading the RAMS department at Siemens' Mobility division. He is actively involved in the committee of the Swiss Society of Systems Engineering, is a certified Systems engineering professional and is giving systems engineering training at Siemens.
Sebastian enjoys approaching organisational and technical challenges with a 'rock solid' systems thinking approach.
Mike JohnsonMike has worked leading challenging product development roles predominantly in the Space and Defence Industries since completing his Masters degree in Photonics and Optoelectronic devices…
Mike Johnson
Mike has worked leading challenging product development roles predominantly in the Space and Defence Industries since completing his Masters degree in Photonics and Optoelectronic devices at the University of St Andrews, UK.
He has worked predominantly in the roles of Systems Engineer, leading technical developments involving inter-disciplinary teams often consisting of Mechanical, Electrical, Technology, Software and Optical Engineers. He worked at RUAG Space, Zürich for five years. During this period he moved into management, leading the Systems Engineering group in the product unit Optoelectronics and Instruments. In addition he gave Systems Engineering training courses to the employees across the whole company, training circa 100 Engineers from a beginners to an advanced level.
Having moved to Roche Diagnostics International to lead the Systems Engineering team in Rotkreuz, Switzerland, he is now passionately applying his experience and knowledge of Systems Engineering to the Healthcare industry.
He is passionate about product development and especially the application of Systems Engineering. He is one of the founders of the Swiss Society of Systems Engineering (SSSE) and regularly attends Swiss based IET and INCOSE lectures/seminars. He is the organiser of SWISSED, Switzerland's annual conference on Systems Engineering. In addition, he is the co-founder of SE-Training GmbH, specialising in high quality delivery of Systems Engineering training courses in Switzerland.
Chartered Engineer (IET 97325920) and Chartered Systems Engineering Professional (CSEP).
Mohammad ChamiModel based systems engineering expert with a solid academic and industrial experience in modelling languages, processes, developing and deploying methods for system modelling and customising…
Mohammad Chami
Model based systems engineering expert with a solid academic and industrial experience in modelling languages, processes, developing and deploying methods for system modelling and customising its tools.
Other qualifications:
• Mohammad holds two master's degrees in Electronics and Mechatronics, and the OMG Certified Systems Modelling Professional Certificate (OCSMP)
• Has the Bombardier Recognition of appointment as "Engineering Management, Processes, Methods and Tools" Expert
• Is a member of INCOSE and actively participating in its chapters GfSE, SWISSED and other activities (e.g. OMG, NOSE, AFIS, MODELS).
• Author or co-author of numerous publications and gave various presentations and talks at international conferences.
Joe KasserJoseph Kasser has been a practicing systems engineer for almost 50 years and an academic for 20 years. He is a Fellow of the Institution…
Joe Kasser
Joseph Kasser has been a practicing systems engineer for almost 50 years and an academic for 20 years. He is a Fellow of the Institution of Engineering and Technology (IET), a Fellow of the Institution of Engineers (Singapore), the author of “Perceptions of Systems Engineering”, “Holistic Thinking: creating innovative solutions to complex problems”, “A Framework for Understanding Systems Engineering” and “Applying Total Quality Management to Systems Engineering” and many INCOSE symposia and other conference and journal papers.
He is a recipient of NASA’s Manned Space Flight Awareness Award (Silver Snoopy) for quality and technical excellence for performing and directing systems engineering and other awards.
He holds a Doctor of Science in Engineering Management from The George Washington University.
He is a Certified Manager, a Chartered Engineer in both the UK and Singapore and holds a Certified Membership of the Association for Learning Technology.
He has performed and directed systems engineering in the USA, Israel and Australia. He gave up his positions as a Deputy Director and DSTO Associate Research Professor at the Systems Engineering and Evaluation Centre at the University of South Australia in early 2007 to move to the UK to develop the world’s first immersion course in systems engineering as a Leverhulme Visiting Professor at Cranfield University.
He spent 2008-2016 as a Visiting Associate Professor at the National University of Singapore where he taught and researched the nature of systems engineering, systems thinking and how to improve the effectiveness of teaching and learning in postgraduate and continuing education. He is currently based in Adelaide, Australia.
His many awards include:
• National University of Singapore, 2008-2009 Division of Engineering and Technology Management, Faculty of Engineering Innovative Teaching Award for use of magic in class to enrich the student experience.
• Best Paper, Systems Engineering Technical Processes track, at the 16th Annual Symposium of the INCOSE, 2006, and the 17th Annual Symposium of the INCOSE, 2007.
• United States Air Force (USAF) Office of Scientific Research Window on Science program visitor, 2004.
• Inaugural SEEC “Bust a Gut” Award, SEEC, 2004.
• Employee of the Year, SEEC, 2000.
• Distance Education Fellow, University System of Maryland, 1998-2000.
• Outstanding Paper Presentation, Systems Engineering Management track, at the 6th Annual Symposium of the INCOSE, 1996.
• Distinguished Service Award, Institute of Certified Professional Managers (ICPM), 1993.
• NASSA Goddard Space Flight Center Community Service Award, 1990.
• The E3 award for Excellence, Endurance and Effort, Radio Amateur Satellite Corporation (AMSAT), 1981, and three subsequent awards for outstanding performance.
• Letters of commendation and certificates of appreciation from employers and satisfied customers including the:
• American Radio Relay League (ARRL).
• American Society for Quality (ASQ).
• Association for Quality and Participation (AQP).
• Communications SatelliteCorporation (Comsat).
• Computer Sciences Corporation(CSC).
• Defence Materiel Organisation (Australia).
• Institution of Engineers (Singapore).
• IET Singapore Network.
• Loral Corporation.
• Luz Industries.
• Systems Engineering Society of Australia (SESA).
• University of South Australia.
• United States Office of Personnel Management (OPM).
• University System of Maryland.
• Wireless Institute of Australia.
Niels MalotauxNiels Malotaux is an independent Project Coach and expert in optimizing project performance. He has some 40 years of experience in designing electronic and software…
Niels Malotaux
Niels Malotaux is an independent Project Coach and expert in optimizing project performance. He has some 40 years of experience in designing electronic and software systems, at Delft University, in the Dutch Army, at Philips Electronics and 20 years leading a systems design company. Since 1998 he has devoted his expertise to helping projects and organizations to deliver Quality On Time: delivering what the customer needs, when they need it, to enable customer success. To this effect, Niels developed an approach for effectively teaching Evolutionary Project Management (Evo) Methods, Requirements Engineering, Review and Inspection techniques, as well as Reliable Embedded Systems Design and how to achieve Zero Defects for the customer. Since 2001, he has taught and coached well over 400 projects in 40+ organizations in the Netherlands, Belgium, China, Germany, Ireland, India, Israel, Japan, Poland, Romania, Serbia, South Africa, the UK and the US, which has led to a wealth of experience in which approaches work better and which work less well in practice.
Amihud HariDr. Amihud Hari now heads Design Speedovation Inc. He is a facilitator, consultant and instructor of New-Product Development, System Engineering and Engineering Design methods. His…
Amihud Hari
Dr. Amihud Hari now heads Design Speedovation Inc. He is a facilitator, consultant and instructor of New-Product Development, System Engineering and Engineering Design methods. His experience includes many applications of Engineering Design Methodologies. He also teaches Engineering Design and T&E at the Technion, Haifa, Israel and was an Adjunct Associate Professor at the System Engineering and Evaluation Centre (SEEC) in the University of South Australia.
Dr. Hari has 20 years of experience as an operational manager in manufacturing, research and development, and procurement, for both government and private sector industries.
Dr. Hari has published more than 40 papers and book chapters on engineering design and quality methods, and he is a co-editor of the Quality Language Book. He holds a B.Sc. in Industrial Engineering, a M.Sc. in Quality Assurance and Reliability, and a Ph.D. in Engineering Design, from the Technion, Haifa, Israel.
Richard MaguireRichard Maguire BEng MSc CEng FIMechE MSaRS MBCS has vast experience in safety engineering across a number of diverse technologies including, aviation, weapons, communication systems,…
Richard Maguire
Richard Maguire BEng MSc CEng FIMechE MSaRS MBCS has vast experience in safety engineering across a number of diverse technologies including, aviation, weapons, communication systems, vehicles, unmanned air systems, sub-sea platforms and software. Notably, Richard worked on assuring flight control software for UAS, as well as post-accident and predictive stress analysis and computational fluid dynamics modelling for oil, gas and fire protection pipework systems. As a renowned specialist, he plays a key role in developing UK safety and software standards and has published a vast array of diverse papers. Additionally, he is the author of the popular book "Safety Cases and Safety Reports – Meaning, Motivation and Management". Due to his standing within the safety community, Richard has taught at a number of institutions, including the: University of York - Safety Critical Systems Master's Degree; Empire Test Pilot School - Aviation System Safety; UK Ministry of Defence - Acquisition System Safety; and the Bundeswehr University Munich - Modelling Human Reliability.
Jim MateerJIM MATEER BSc, MSc, MIET, MRAeS has a background in engineering within the hazardous fast jet and weapons environment. For the last twelve years,…
Jim Mateer
JIM MATEER BSc, MSc, MIET, MRAeS has a background in engineering within the hazardous fast jet and weapons environment. For the last twelve years, however, he has specialised in safety engineering and management in a number of diverse domains including aviation, weapons, communications, autonomy, protective clothing, hydrogen fuel cells, armoured vehicles and software. During his time with a large electronics manufacturer Jim specialised in product safety, compliance to EU legislation and CE Marking. His study at the University of York on the Critical Systems Safety Engineering course, culminated within him presenting his research into the assessment of Safety Related Information Systems. Recently Jim has provided Independent Safety Auditing services for the UK Ministry of Defence's suite of future armoured fighting vehicles and been supporting a global aviation manufacturer improve its management of airworthiness. For QineitQ Jim developed two system safety courses dealing with safety risk identification and assessment and safety management.
Dave SnowdenFounder and chief scientific officer of Cognitive Edge. His work is international in nature and covers government and industry looking at complex issues relating…
Dave Snowden
Founder and chief scientific officer of Cognitive Edge. His work is international in nature and covers government and industry looking at complex issues relating to strategy, organisational decision making and decision making. He has pioneered a science based approach to organisations drawing on anthropology, neuroscience and complex adaptive systems theory. He is a popular and passionate keynote speaker on a range of subjects, and is well known for his pragmatic cynicism and iconoclastic style.
He holds visiting Chairs at the Universities of Pretoria and Hong Kong Polytechnic University as well as a visiting fellowship at the University of Warwick. He is a senior fellow at the Institute of Defence and Strategic Studies at Nanyang University and the Civil Service College in Singapore. His paper with Boone on Leadership was the cover article for the Harvard Business Review in November 2007 and also won the Academy of Management award for the best practitioner paper in the same year.
He has previously won a special award from the Academy for originality in his work on knowledge management. He is a editorial board member of several academic and practitioner journals in the field of knowledge management and is an Editor in Chief of E:CO. In 2006 he was Director of the EPSRC (UK) research programme on emergence and in 2007 was appointed to an NSF (US) review panel on complexity science research.
He previously worked for IBM where he was a Director of the Institution for Knowledge Management and founded the Cynefin Centre for Organisational Complexity; during that period he was selected by IBM as one of six "on-demand" thinkers for a world wide advertising campaign. Prior to that he worked in a range of strategic and management roles in the service sector.
Nick EatonNick Eaton holds a Masters in Sound and Vibration from Southampton ISVR, an Engineering Bachelors from Surrey University and is a Chartered Engineer with the…
Nick Eaton
Nick Eaton holds a Masters in Sound and Vibration from Southampton ISVR, an Engineering Bachelors from Surrey University and is a Chartered Engineer with the UK IMechE. He previously worked at GKN-Westland and RUAG Space between 1990 and 2017, in Acoustics Analysis, Technology and Systems Engineer roles. He is now leader of a consulting company Space Acoustics GmbH, offering advanced analysis, design and validation services to aerospace, and general industry. Nick is an internationally recognised expert in acoustics and systems engineering.
Shaun WestShaun West has worked for over 18 years in the aftermarket for GE Energy Services (Italy), Sulzer Rotating Equipment Services (Switzerland) and RWE (UK) before…
Shaun West
Shaun West has worked for over 18 years in the aftermarket for GE Energy Services (Italy), Sulzer Rotating Equipment Services (Switzerland) and RWE (UK) before moving to into his academic role in the Hochschule Luzern. In each of the roles pricing has always been an important aspect, from estimating value creation, to M&A transactions and service contracts. Today in his academic role his is bring together his industrial experience with academic rigger to investigate and disseminate key issues associated with product-services systems primarily in an industrial setting.
Patrick LinkSince 2009 Patrick is Professor for Product Innovation in the study program “Industrial Engineering|Innovation” at the Lucerne University of Applied Sciences and Arts(LUASA) School of…
Patrick Link
Since 2009 Patrick is Professor for Product Innovation in the study program “Industrial Engineering|Innovation” at the Lucerne University of Applied Sciences and Arts(LUASA) School of Engineering and Architecture.
He studied Mechanical Engineering and got his doctorate in the field of innovation management at the BWI ETH Zurich. After that, he worked for Siemens in various positions. His research and teaching interest are in the field of agile product management, Design Thinking and Entrepreneurship and the combination of these approaches, for example Design Thinking, Systems Thinking and Data Analytics. Together with Larry Leifer from Stanford University and Michael Lewrick from Swisscom, he is the Co-editor of the book "Das Design Thinking Playbook"
Bert TaeymansBert Taeymans is employed at the business unit Solution Integration/Workflow & IT Solutions of Roche Diagnostics International.
Bert Taeymans leads the Systems Engineering team designing and…
Bert Taeymans
Bert Taeymans is employed at the business unit Solution Integration/Workflow & IT Solutions of Roche Diagnostics International.
Bert Taeymans leads the Systems Engineering team designing and implementing an innovative solution for automating extra-large laboratories.
Bert started his career in the domain of transportation and supply chain management. His founded spin-off Orinoco was specialized in developing advanced scheduling and optimization solutions in transportation and supply chain management. Bert was one of the pioneers of applying discrete event simulation for evaluating maritime port operations and new infrastructure investment scenarios. He successfully applied his methodology to railroad traffic and multimodal transportation scenarios as well.
After acquisition of Orinoco by KPMG Consulting, Bert Taeymans has led the Advanced Planning and Scheduling of the Supply Chain Management Practice.
After KPMG Consulting he has worked as independent Enterprise/Solutions Architect in the energy industry, where he has re-engineered the entire Engineering-Procurement and Construction process of one of the major gas transmission, terminaling and storage operators in Europe.
Bert has a M. Sc. in Computer Science (Artificial Intelligence) and M. Sc. Engineering.
Piet BelgraverPiet Belgraver started his career as electronic development engineer for several engineering companies in the Netherlands. He continued extending his technical expertise in the high…
Piet Belgraver
Piet Belgraver started his career as electronic development engineer for several engineering companies in the Netherlands. He continued extending his technical expertise in the high volume consumer electronics industry as a senior design engineer when he moved to Denmark. During this time, he took over the role of hardware project leader for several known Nokia mobile phones. In his role his focus was to coordinate the local and global projects teams to achieve on-time delivery in factories world-wide.
After six years working for Nokia, he moved to Switzerland to work in the Aerospace industry at RUAG Space. In 2016 he moved to Thales Alenia Space when part of RUAG Space was sold to Thales Alenia Space. He currently he has the position of senior project manager for several space projects at Thales Alenia Space.
He is certified (IPMA) senior project manager with more than 15 years of experience in technical project management ranging from high volume consumer electronics to high quality Aerospace industry
Jürg MeierhoferSince 2016, he has been employed full time at ZHAW as a lecturer, researcher, and consultant for data product design. He has a passion for…
Jürg Meierhofer
Since 2016, he has been employed full time at ZHAW as a lecturer, researcher, and consultant for data product design. He has a passion for applying service design thinking linked to data science to attack these Industry 4.0 issues to help gain a better understanding of the outcomes that are important for their commercialisation.
Prior to joining ZHAW, he was the head of department for “Innovation Projects” at la Mobilière / die Mobiliar, where he developed a structured service innovation process, introduced rapid service prototyping and developed a number of new services. Before joining la Mobilière, he was leading departments for service innovation and optimization at Swisscom with a key focus on lean in service and customer experience design. He Holds a PhD from ETH Zurich and an MBA from University of Fribourg.
Petra MüllerPetra has been teaching since 2003 and has been Professor of Design Management in the Bachelor and Further Education Program at the Lucerne University of…
Petra Müller
Petra has been teaching since 2003 and has been Professor of Design Management in the Bachelor and Further Education Program at the Lucerne University of Applied Sciences since 2013. Her research interests lie in the area of service design, where she is currently writing her PhD at the RCA in London. Before moving to Lucerne, she taught Information Design at the University of Applied Sciences in Dresden, Dessau and Darmstadt. She has her own consulting firm as well as a master's degree in design and economics and has published several publications.
Günter ZepfSince 2009, he has been a Lecturer for Product Innovation at the Lucene University of Applied Science and Art. He teaches on both the Bachelor…
Günter Zepf
Since 2009, he has been a Lecturer for Product Innovation at the Lucene University of Applied Science and Art. He teaches on both the Bachelor and Continuing Education programmes with a focus on entrepreneurialism and coaching. Prior to joining the university, he was the Group Innovation Director at Siemens Building Technologies where he drove open innovation within the business. Before joining Siemens he was the Business Development Director at Reichle & De-Massari. He holds an MBA from the European Business School Reutlingen.
Michael LerwickMichael Lewrick, PhD, MBA has had different roles over the last few years. He was responsible for strategic growth, acted as Chief Innovation Officer and…
Michael Lerwick
Michael Lewrick, PhD, MBA has had different roles over the last few years. He was responsible for strategic growth, acted as Chief Innovation Officer and laid the foundation for numerous growth initiatives in sectors that are in the digital transformation. He is a motivational international speaker and teaches Design Thinking as a visiting professor at various universities. With his help, a number of international companies have developed and commercialized radical innovations. In his latest international bestseller, “The Design Thinking Playbook”, he postulated with his colleagues from Stanford University a new mindset of converging approaches of design thinking in digitization.
In addition, he is specialized on the Design of Business Ecosystems for Blockchain applications in the Crypto-Valley, Switzerland.
Thomas MeenkenThomas is a passionate driver of Systems Engineering and more specifically numerical simulation to promote complex systems development to its next level.
He has worked in…
Thomas Meenken
Thomas is a passionate driver of Systems Engineering and more specifically numerical simulation to promote complex systems development to its next level.
He has worked in various roles as Systems Engineer, project- and department-leader, in several industries, including semiconductor,optics , defense and health-care. His international projects involved multi-disciplinary teams often consisting of Mechanical, Electrical, Technology, Software and Optical Engineers.
After writing his first finite-difference simulation-code during his Master-Thesis in Canada, he constantly applied numerical simulation and modeling to improve product and solution development during his further career.
As the founder and chairman of the Roche Global Systems Engineering Expert Forum, Thomas set the foundation of a holistic implementation of this key discipline within Roche. More recently Thomas has dedicated his efforts towards the improved alignment between business aspects and product-development.
As a seasoned presenter with a strong drive to effectively transfer a message across to key Stakeholders, he is able to present initiatives, ideas and results in a professional and convincing manner.
Jim SilerJim Siler specialized in building plants for the Power, Energy, Waste, Oil & Gas industries. His earlier career with GE and then ABB were focused…
Jim Siler
Jim Siler specialized in building plants for the Power, Energy, Waste, Oil & Gas industries. His earlier career with GE and then ABB were focused on international projects in every corner of the world.
His strength is an ability to see differences between reflexive activities and behaviors that imped progress or expose organizations to risks.
Today he lectures, consults and mentors on leadership, change process and project execution.
Testimonials
We signed up for the training as a small team of Melexis Systems Architects. All practitioners but not formally trained in Systems Engineering — and therefore speaking a different language as far as Systems Engineering is concerned. Our aim was to find common grounds: common terminology, approach and reasoning, while getting up-to-speed with the state of the art. The training fully addressed our expectations. We now have a strong foundation, backed by the INCOSE handbook, to grow further as a team, and develop the next generation of complex products with more confidence. The workshop at the end of each day deserve special praise: it really allowed us to make sense of the methodology.
Gaël Close, PhD, Melexis Technologies
My background is in requirements engineering and I recently attended SE-Training’s 3 day Systems Engineering Fundamentals course with the aim of expanding my general Systems Engineering knowledge. Mike and Sebastian are professional, competent and confident presenters who are clearly extremely experienced in both the theory and practical application of Systems Engineering. Between them they have worked in a number of different industries and it is clear that they have drawn on these experiences in creating a well-structured training course. The content provided a thorough overview of Systems Engineering, as well as including numerous real world examples and providing many tips and techniques that I’m sure I’ll use in my future work.
We covered a great deal of material, but there was always time for discussions and questions, and it was very interesting to hear about the Systems Engineering experiences of the other participants. A particular highlight for me was the workshop section at the end of every day, where we had the opportunity to try out the things we had learnt. The workshop tasks build on each other from day to day and it was helpful to reinforce understanding of the techniques as well as being a lot of fun!
I can thoroughly recommended this training.
Sarah Bostock, Bernafon
The Workshop is one of the best seen in many trainings (well prepared, enough time/attention given, logical link between exercises), an asset of the training!!!
Vincenzo Sacco, project Manager, Melexis Technologies
Drawing on his vast industry and teaching experience, Dr. Shaun West consistently delivers high energy, entertaining University courses which promote interaction and active learning amongst class participants.
Throughout the courses, fundamental theory concepts are explained through comprehensive inputs and supported by topical and relevant examples. Learning is further supported by the direct application of concepts with the use of case studies and group works. Results and findings are later discussed openly between Shaun and the participants, allowing for deeper and long lasting understanding.
Shaun’s courses promote fun, relaxed, and relevant learning- I can enthusiastically recommend them.
Rachel Cummings, Student, University of Luzerne
Joe Kasser's course was a huge help to acquire the full picture.
Eugenio Forzano, Industry and Transformation Specialist
I have never before absorbed so much information in such a short time. Normally such talks drain my energy. This time however, I felt energized
Anonymous, Developer, Netherlands
This is practical stuff we can start using immediately. I’ve heard many presentations, but this one was absolutely the best.
Anonymous, Systems Engineer, Israel
First I worked 60 hr a week. Now I work 40 hr a week, doing more, and having a family life.
Anonymous, Satellite Communications Engineer, Japan
I have taken many project management courses in my life. They all skipped issues like discipline, focus, permanent application of the Plan-Do-Check-Act cycle, creating stakeholder value in short cycles, and consciously generating feedback. All problems Niels addresses are mentioned in books that seek solutions in numerous kinds of formal control mechanisms, which do not address the issues at the root of the problems. Niels does, and succeeds too.
Anonymous, Development Group Leader, Netherlands
First we tried Agile (XP) development. Result: over budget and over time due to informal and direct communication between stakeholders (wish list was too long and unmanaged).
Then we tried Waterfall with extensive initial documentation (CMM). Result: over budget and over time due to planning problems and changed requirements on delivery. Finally we tried Niels' approach. Result: implementation in an unusual short period of time; stakeholder participation much better; end result closer to stakeholder expectations. We keep using this approach.
Anonymous, Software Project Manager, Netherlands
"Jürg Meierhofer's pragmatic educational approach with theory and practice intertwined and many external guest lectures helps me to understand “the digital world” much better. ... This training course was the right education to bring me to my next career step from a BI Expert today to a Digital Officer of Digital Transformation in the near future.“
Anonymous, Senior BI Consultant
Patrick Link supported us with the development of a tailor-made methodology framework for our proprietary innovation program.
In interactive workshops, he uses hands-on training to teach the methodology and uses an actual business case to further familiarize the course participants with each step of the program.
Roland Künzi, Head of Operations, ALSO Schweiz AG
As a Business Engineering student at the HSLU I had the pleasure to attend Shaun Wests courses and in addition work in several different projects with him as advisor.
Shaun West has a unique ability to empower students and their projects by supporting them in a very constructive way.
Stoll Oliver
Both trainers have a lot of experience indifferent industries which is of high value.
Roger Newbould, ABB
Content of the course was a good balance between « overview » & « detail ». Overall great training and well worth the money.
Anonymous
Presentation of the course was professional and easy to follow. I gained insight in to new methods and tools. Thanks for the course, I really appreciated it!
Marco Habegger, Axetris
Presentation of the course was dynamic and fun. Questions were all followed up even when answers were not immediately known.
Javier Bilbao, Melexis
Presentation of the course was very dynamic and interactive with very few dead times. It is clear that the trainers are masters of the methods.
Gael Close, Melexis
Course was overall very well prepared with a lot of examples drawn from hands-on experience. Trainers were very experienced
Asko
Contact
Email: info@se-training.net Copy
About
Systems Engineering and Project Management are core engineering disciplines used to enable the delivery of complex projects within schedule and cost expectations.
SE-Training has been founded in Switzerland due to its unique needs for cross-functional engineering disciplines such as Systems Engineering, Project Management, Safety Engineering, Product Development and Design Thinking. The training courses compliment Switzerland’s drive, ambition and success in delivering innovate and high quality products and services. There are a high number of engineering organisations based in the country with a diverse spectrum of needs. SE-Training's aim is to address these unique needs through courses provided by experienced Engineering professionals and academics.
SE-Training was founded by Sebastian Klabes and Mike Johnson to address the unique training needs of Academic and Industrial organisations.
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