SE Foundations

Upcoming Dates

04.11.2020 - 06.11.2020, Zurich

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Course Descriptions

The Systems Engineering foundations course provides a solid background of the core Systems Engineering discipline. Including learning and practicing the application of Systems Engineering methodologies, enhancing know-how with an interactive workshop, as well as individual and group exercises covering detailed use cases.

The course is intended for people working in engineering, across a diverse spectrum of roles and industries, with at least 18 months experience in their engineering field.

The course attendance is strictly limited to a ratio of no greater than 8:1 Participants: Presenters, thus enhancing the effectiveness of the training. Given that Systems Engineering needs to be tailored to each Participant's unique needs, increasing the Presenter's availability per Participant, is a key quality measure of this training course.

The course can be attended exclusively at a Customer's site or in one of our regular external course venues, where there's a healthy mixture of engineers from different backgrounds.

In addition, an evening meal with the course presenters is included in the course fees.

Learning Outcomes

• To know the origins of Systems Engineering and application of the role.
• To know tasks, responsibilities and rights of a Systems Engineer
• To know and practice on how to set up a Systems Engineering Management Plan
• To know the terms and definitions in accordance with ISO 15288 and the Systems Engineering Handbook
• To know how to apply Systems Engineering methodologies to complex project developments.
• To plan milestones with their corresponding baseline designation and control gate criterions
• To conduct a project risk analysis
• To define appropriate and cost efficient V&V activities
• To conduct functional analysis for architecture optimisation
• To assess the scope of applying for Systems Engineering professional accreditation, ASEP or CSEP.

Who Should Attend?

This workshop is intended for:
• Requirements Engineers
• Systems Engineers
• Project Managers
• Verification Engineers
• Architects, Development Engineers
• Product Owners.

Course Rates

Early Bird Rate: 2,673 CHF. Regular Rate: 2,970 CHF

Duration

3 days

Delivered By

Seb Klabes
Mike Johnson

SE Management

Upcoming Dates

28.09.2020 - 29.09.2020, Zurich

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Course Descriptions

The SE Management course's target audience are people working in engineering management roles, such as, Research and Development manager, Systems Engineering manager, Design and Development manager or any such role that involves implementing engineering organisational strategies and/or involves high interactions with the Systems Engineering leaders.

The course attendance is strictly limited to a ratio of no greater than 6:1 Participants: Presenters, thus enhancing the effectiveness of the training. Given that Systems Engineering needs to be tailored to each Participant's unique needs, increasing the Presenter's availability per Participant, is a key quality measure of this training course.

In addition, an evening meal with the course presenters is included in the course fees.

Learning Outcomes

• Understanding the value of Systems Engineering.
• How to establish an SE led organisation.
• Effectively implement processes to support an SE organisation.
• Implement SE roles and responsibilities and a SE professional development strategy.
• Integrate SE as a core discipline in the organisation, knowing how SE interacts from an inter-disciplinary perspective.

Who Should Attend?

• Team Leaders & Department
• Heads in Engineering
• Engineering Process Owners
• Quality Managers

Course Rates

Early Bird Rate: 1,782 CHF. Regular Rate: 1,980 CHF

Duration

2 days

Delivered By

Mike Johnson

Quality On Time

Upcoming Dates

23.11.2020 - 24.11.2020, Zurich

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Course Descriptions

We will study and exercise techniques how to continuously improve our effectiveness and efficiency, how to predict what we will have done when and taking the consequence, solving the discipline problem, exploiting our intuition mechanism, continuously balancing priorities, keeping focus, coping with differences in disciplines and cultures, adopting a Zero-Defect attitude and preventing any stakeholder’s complaints. Are you already doing all these things and do you think you are already very effective and efficient? That’s what other people thought before they found out otherwise.

Learning Outcomes

• How to define the real requirements
• How to select the right solutions
• How to know what you can promise and then deliver as promised
• How to optimize efficient communication among people in projects
• In short: how to deliver the right things at the right time

Who Should Attend?

This workshop is intended for:

- Systems Engineers
• (Project) Managers
• Systems Architects
• Developers, Product Owners
• Scrum Masters

QA people who find it important to deliver Quality On Time: the right results at the right time, no excuses needed. Management because they’re responsible for the result.

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Niels Malotaux

Product Development

Upcoming Dates

05.10.2020 - 09.10.2020, Zurich

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Course Descriptions

A good Definition and Conceptual Design, that take place at the very early stages of the product development, are known as major keys to success of new products. A systematic, step by step design method is proposed. Our method integrates, modifies and customizes a selection of techniques and tools to provide innovative, fast, efficient and cost effective processes for New Product Definition and for Conceptual Design of New Products. It is a flexible, integrated process, that is customer driven and can be tailored to the unique needs and requirements of each organization and each project team.

Learning Outcomes

• The participants will learn and practice the principles and the tools of the new product development method.
• The participants will be able to improve their ability to initiate and to define new needs.
• They will have learnt methods and tools for engineering design of new, high quality and competitive products.
• They will have learnt how to initiate and manage development of new products which satisfy a real customer need.

Who Should Attend?

• New Product Definition and Concept Design team members and those involved in support roles.
• Those involved in development of new products like project managers, system engineers, design engineers, marketing or quality managers.
• Managers wishing to understand the benefits of New Product Definition and Conceptual Design methodologies before implementation.

Course Rates

Early Bird Rates: 3,375 CHF. Regular Rates: 3,750 CHF

Duration

5 days

Delivered By

Amihud Hari

A Systemic and Systematic Methodology for Solving Complex Problems

Upcoming Dates

Next Course Dates

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Course Descriptions

This course focuses on systems engineering as a systemic and systematic methodology for solving complex problems. The course discusses thinking, systems thinking as a way of understanding a situation and the benefits of going beyond systems thinking to determine the problem and solution. The course applies systems thinking to systems engineering, provides the participants with a number of conceptual tools, looks at systems and their properties and then goes through each state of the system lifecycle discussing what systems engineers do in each state and how they do it; identifying the types of problems faced by systems engineering in each state, and the tools and methodologies available for the systems engineer to use in each state.

Learning Outcomes

• Understand the reasons for the different definitions of the term “system”, and the various viewpoints on systems engineering.
• Be able to identify the various types of problems faced by systems engineers in different States of the System Development Process (SDP).
• Be able to identify an appropriate tool or methodology to solve the problem.
• Be able to solve the problem.
• Understand the need for systems engineers with different competencies, skills and knowledge in different parts of the SDP.
• Understand that there isn’t always a single “right” solution to a problem.
• Have improved systems and critical thinking abilities. Be better than average systems engineers for their level of experience.

Who Should Attend?

• Problem-solvers faced with complex problems.
• Engineers and engineering managers.
• Systems engineers who want to improve their systems engineering skills.

Course Rates

Early Bird Rates: 2,700 CHF. Regular Rates: 3,000 CHF

Duration

4 days

Delivered By

Joe Kasser

Systems Approach to  Project Management

Upcoming Dates

26.10.2020 - 29.10.2020, Zurich

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Course Descriptions

This course defines a holistic approach to project management for the development of new complex techno-centric systems. The emphasis is on the relationships and interconnections between project management processes and systems engineering processes for new complex systems. Specific topics include change management, strategy, project organization, team development, leadership styles, priorities, task development, scheduling, cost estimation, performance monitoring, constraint management, and project audits. Students apply these concepts on a project while working in teams. Mastery of these key tools is important for career development, as projects are a major approach for organizations to achieve their strategic goals.

Learning Outcomes

• Understand and be able to apply the systems approach to project management.
• Know the methodology of project planning, monitoring and control.
• Know how the methodology is applied.
• Be able to plan and validate plans for techno-centric systems.
• Be able to anticipate, plan and manage change in systems development projects.

Who Should Attend?

• Managers and engineers who wish to sharpen their project management skills in managing the development of increasingly complex techno-centric systems.
• Managers looking for a better way to manage.
• Managers facing complicated problems.
• Managers wanting to improve their thinking and communication skills

Course Rates

Early Bird Rates: 2,700 CHF. Regular Rates: 3,000 CHF

Duration

4 days

Delivered By

Joe Kasser

Systems Thinking and Beyond

Upcoming Dates

19.10.2020 - 22.10.2020, Zurich

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Course Descriptions

Holistic thinking is a combination of analysis, systems thinking and critical thinking. After an introduction to systems thinking and critical thinking, Participants will learn how to apply holistic thinking in a systemic and systematic manner to deal with structured and unstructured problems.

Learning Outcomes

• The ability to deal with open ended problems with no unique solutions.
• Improved problem solving, systems and critical thinking abilities.
• The ability to go beyond systems thinking in the analysis of a problem and determination of a solution.

Who Should Attend?

• Managers and leading engineers facing complicated problems.
• Managers wanting to improve their thinking and communication skills.
• Engineers looking for promotion into management positions.
• Systems engineers who want to learn how to use and then go beyond systems thinking.

Course Rates

Early Bird Rates: 2,700 CHF. Regular Rates: 3,000 CHF

Duration

4 days

Delivered By

Joe Kasser

MBSE & SysML Introduction

Upcoming Dates

21.09.2020 - 22.09.2020, Zurich
15.02.2021 - 16.02.2021, Zurich

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Course Descriptions

This course provides the participants a combination of the fundamental and practical aspects of MBSE and SysML. The course first deals with explaining the core concepts of MBSE. Next, several practical exercises are performed to demonstrate the basics for deploying MBSE using SysML without using any specific tool. Finally, the course wraps up with a discussion of the challenges faced when developing and deploying MBSE in real-world applications and how to manage it. Course Pre-requisites: System or software engineering knowledge. No prior training is required.

Learning Outcomes

• What is MBSE, modeling language, modeling method and modeling tool?
• SysML basic concepts.
• Why should we use MBSE and how it manages system engineering challenges.
• How to start with MBSE, what to do and what not to do.

Who Should Attend?

• All engineers, particularly systems and software engineers/architects or those who work with requirements, concept description, traceability and aim at improving how they analyze, design, and manage their systems.
• All managers, particularly those who aim at deploying MBSE to reduce design time, improve product quality, manage complex products, save cost and ensure reusability.

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Mohammad Chami

MBSE & SysML Intermediate

Upcoming Dates

23.09.2020 - 25.09.2020, Zurich
17.02.2021 - 19.02.2021, Zurich

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Course Descriptions

This course provides the participants a solid foundation about the fundamental and practical aspects of MBSE and SysML. Participants will learn more about how to interpret and understand SysML models, their elements and how to read their diagrams. Furthermore, the concepts of modeling method based on SysML will be explained in order to demonstrate how SysML can be customized for a particular application domain. This course also includes several interactive practical exercises, discussions and lessons learned to ensure a successful MBSE implementation with clear defined goals and aimed deliverables.

A requirement for attending this course is the attendance of the MBSE & SysML Introduction course.

Learning Outcomes

• SysML advanced concepts including all diagrams.
• How to model systems' requirements, structure, behavior and their traceability.
• How to customize SysML for a particular application domain.
• Learn how to deploy MBSE in your organization (team setup, goals definition, collaborative modeling, tool selection...).
• Further topics overview: Profile definition, model structure, reusability, model review, document generation, model execution, variability modeling, model based testing...
• Preparation for the OCSMP certification.

Who Should Attend?

System and software engineers/architects.

Course Rates

Early Bird Rates: 2,025 CHF. Regular Rates: 2,250 CHF

Duration

3 days

Delivered By

Mohammad Chami

Improving the Result of Reviews and Inspections

Upcoming Dates

25.11.2020 - 25.11.2020, Zurich

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Course Descriptions

Document Inspections are one of the most economical and necessary techniques for eliminating, and, even more important, preventing defects. Reviews are often done, but produce only a fraction of the really important defects that should be found. With only a few hours of proper Inspection training, people can find many more defects in a document, where they first found only one or two minor issues. This should give evidence that with proper education Reviews and Inspections indeed can provide the benefits promised. In this course we will discuss the Goal of projects, define Quality and Defect, explain the concept and the effect of Zero Defects, provide an overview of types of Inspections (Walkthroughs, Reviews, Fagan, Cleanroom, Gilb/Graham, Early Inspections), which Inspection type to choose, and how to calculate the Return on Investment of Inspections. We’ll exercise what you learnt on your own document. Preparation: Bring three copies of one or two pages of a document that is not too confidential and being used in your current project, perhaps even already reviewed your usual way. Then you will show yourself the power of proper Inspections. Warning: after the Inspection you may decide to discard the document as unacceptable!

Learning Outcomes

• What are the various Review & Inspection approaches
• Why and when to use which approach
• How to find many more real issues in documents than you even can imagine
• How to organize very effective reviews/inspections very efficiently
• How to prevent the emotions often arising in reviews
• How to calculate the Return on Investment of reviews and Inspections
• How to solve the issues found as efficiently as possible
• How to prevent the issues found to be caused again

Who Should Attend?

Anyone who is producing documents, should be producing documents or is supposed to evaluate documents, like contracts, business cases, requirements, use cases, story cards, designs, drawings, code, test plans.

Course Rates

Early Bird Rates: 675 CHF. Regular Rates: 750 CHF

Duration

1 day

Delivered By

Niels Malotaux

Fundamentals of System and Product Safety

Upcoming Dates

07.09.2020 - 08.09.2020, Zurich

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Course Descriptions

This course will provide attendees with a solid foundation in the motivations for and techniques associated with, designing safer systems and products. We will review a variety of real life accidents and explore their root causes, to highlight that organisational failings, design errors and operational issues have the capacity to create catastrophic events. Within an SE approach, we'll explore methods to assess safety and human factors risks for a set of technologically diverse systems before considering how to define design requirements to control potential hazards. The course will also provide an overview of safety management systems, hazard logs, safety arguments, incident investigation, complex electronics safety (including software), CE marking and hazardous materials.

Learning Outcomes

• Gain an understanding of what "safe" means, the business and project benefits linked to robust safety management and the cost of accidents.
• For all stages of product's life-cycle, be able to outline the key elements associated with "designing for safety".
• Have an overview of the tools and techniques employed by safety specialists when adopting a risk based approach to safety.
• Have an appreciation of the safety issues associated with software, human/system interactions, novel technologies, complex system of systems and autonomy.

Who Should Attend?

• Design engineers wishing to improve or refresh their system safety knowledge to enhance their integration within a Systems Engineering team.
• Project and programme managers wishing to understand how poor safety engineering can lead to prohibitive project risk.
• Engineering managers wishing to improve their specialist knowledge in order to gain the most from their safety team.
• Business leaders wishing to understand their legal and moral responsibilities to ensure that products and systems are designed, commissioned and operated safety.

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Richard Maguire
Jim Mateer

Complexity in Project and Programme Management

Upcoming Dates

Next Course Dates

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Course Descriptions

The Cynefin framework has now been used around the world in contexts as diverse as the boardrooms of international fashion houses, software development teams and SWAT teams on the city streets. Decision-makers have applied it across all levels of organisation and in almost every industry.

Dave Snowden, the founder of Cognitive Edge and creator of the Cynefin framework will be using this one day Master Class to show how in the discipline of Project and Programme Management, complexity can be reduced, managed and effectively controlled.

The original use in Knowledge Management (Complex Acts of Knowing) was recently assessed as the third mist cited article in the field and the HBR cover article on its application ot Leadership has won multiple awards. It was assessed as the first practical application of complexity science to business issues. It was more recently used in the Prince II Agile publication with direct application to project management. A new multi-client programme is about to commence to develop methods and tools for a new release of Prince II looking at the wider body of knowledge and practice. Complexity is a major paradigm shift from systems thinking which has dominated the last few decades and works from a basis in natural science, and an ecological not an engineering metaphor of the organisation and its market.

Learning Outcomes

• To understand the basics of the Cynefin framework and its application to Project and Programme Management.
• To know how to apply several methodologies for navigating complexity.
• To understand the intricate links between complexity and project management.
• To understand new methods of mapping attitudes (lead indicators) as opposed to compliance ( a lag indicator) and the role of anticipatory alerts in programme management.
• An appreciation of ‘fractal’ or real time multi-layered representation of organisational and programme culture and its impact on performance.

Who Should Attend?

• Project managers
• Academics interested in the subject
• Managers with relevant responsibilities

Course Rates

Early Bird Rates: 675 CHF. Regular Rates: 750 CHF

Duration

1 day

Delivered By

Dave Snowden

Design Thinking and Lean Innovation Introduction

Upcoming Dates

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Course Descriptions

Learn how to combine Systems Engineering with Design Thinking and Lean Start-up in the upfront Innovation phase (Pre-Development-Phase). The Design Thinking course gives you a deep understanding of the Design Thinking mindset and its problem-solving cycle based on fast iteration and customer interaction.

The importance of a well-defined concept including product/service conception, business design and clear determination of the customer needs is fundamental before the development starts. The later misconceptions are discovered, the more costly it gets and there is a lot of wasted work, money and time.

Design Thinking and Systems Engineering are both problem-solving methods that try to cope with the increasing complexity. Both approaches are on a first sight completely different but on a closer look they become more and more complementary and share many thoughts. Combining both approaches and switching the thinking mode is essential when dealing with ambiguity.

The course is very practice-oriented and hands-on. The participants will spend more than half of the time practicing, e.g. meeting the user and practicing need-finding, creating new ideas, building prototypes and testing with the user.

Learning Outcomes

• Understand the basics of Design Thinking and Lean Innovation
• Know how to combine Design Thinking and Systems Thinking and when to switch thinking modes
• Apply to tools to determine the customer needs and carry out need-finding
• Build and test different types of low-resolution prototypes (e.g. Critical Experience or Dark Horse prototype) with the user and improve your understanding of the situation
• Use the Lean Canvas to summarize the findings and to improve it iteratively
• Practice Design Thinking and Lean Innovation on a practical challenge during the three days.
• Reflect and transfer the learnings into your daily business and own projects

Who Should Attend?

• Managers and engineers who would like to enrich their problem solving competences with user-centric and agile approaches
• Managers who are looking for ways to create radical innovations
• Managers who would drive the digital transformation in their area
• Anyone who is responsible to create new products, services, business models and would like to integrate design oriented methods

Course Rates

Early Bird: 2,673 CHF. Regular: 2,970 CHF

Duration

3 days

Delivered By

Patrick Link

Design Thinking and Lean Innovation Advanced

Upcoming Dates

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Course Descriptions

Design Thinking and Lean Innovation are easy to understand concepts, however with the practice more questions arises. In this advanced workshop we dig deeper and learn additional tools and methods (like business ecosystem design), reflect the practical experiences and challenges of the participants and how to overcome them.

In addition to combining Design Thinking and Systems Thinking, we learn how to make a deep dive into designing a business ecosystem, creating stakeholder maps and have a look into the hybrid model (combining Design Thinking and Big Data Analytics).

The workshop will also focus in the challenge of implementing Design Thinking in your organisation.

Learning Outcomes

• Discuss challenges happened in facilitating groups and managing design thinking / Lean Innovation projects. Define ways to overcome those challenges.
• Solve practical challenges
• Understand the challenges in implementing Design Thinking in your organisation
• Learn how to design a business ecosystem using a Minimum Viable Ecosystem (MVE)-approach
• Create a stakeholder map of your organisation and define a strategy “how to take it home”
• Combine Big Data Analytics and Design Thinking to a hybrid management model
• What is the mind-set? And how to create this mindset?
• Reflect and transfer the learnings into your daily business and own projects

Who Should Attend?

The participants should have some practical experience with Design Thinking and/or Lean Start-up or Lean Innovation and bring their own challenges into the course. During the course we reflect on the experiences of the user and elaborate together possible solutions to solve those challenges.

• Managers and engineers who would like to enrich their problem solving competences with user-centric and agile approaches
• Managers who are looking for ways to create radical innovations
• Managers who would drive the digital transformation in their area
• Anyone who is responsible to create new products, services, business models and would like to integrate design oriented methods

Course Rates

Early Bird: 1,350 CHF; Regular: 1,500 CHF

Duration

2 days

Delivered By

Patrick Link

Acoustics Systems Engineering

Upcoming Dates

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Course Descriptions

Acoustics involves the generation of noise, it’s transfer through solid structures and fluids, and the response of the receiver (a person or equipment). Usually the objective is to control the response to an acceptable level at a minimum added cost, weight or size. Often the details are complex, the number of variables is high, and conflicting constraints operate. Application of SE techniques is essential before an efficient and effective result can be achieved.

The main principles will be introduced, with detailed information included in the hand-outs. Their application is explained using practical examples and reinforced by hands-on examples for familiar acoustics problems.

Learning Outcomes

• Understanding of essential acoustics theory
• Breaking down of any problem into simpler components and interfaces
• Application of the V model applied to acoustics, guided by practical examples
• Use of freely available spreadsheet tools, Apps and data references to support the SE in acoustic problem solving and optimisation
• Creative approaches to acoustics, noise and vibration control
• Solution of a typical problem, reduction of noise in a machine environment to comply with safety regulations.
• Confidence in tackling diverse acoustics situations encountered in real-world engineering

Who Should Attend?

This course is ideally suited to mechanical, civil, electrical, medical equipment and aerospace system engineers who need to understand and show compliance with acoustics requirements, integrate acoustics into product design and gain winning sound quality for their product.

Course Rates

Early Bird: 1,350 CHF; Regular: 1,500 CHF

Duration

2 days

Delivered By

Mike Johnson

Systems Reliability

Upcoming Dates

19.10.2020 - 20.10.2020, Zurich

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Course Descriptions

The system reliability course provides in depth knowledge and training on the practical analysis and modelling of system reliability. The participants will firstly be introduced to the relationships between reliability, availability and maintainability. They will learn how to manage availability and maintainability while analysing and determining the system's reliability. The participants will not only learn about the concepts but will deepen their understanding in workshops.​
​
Course Outline:​
• Introduction to reliability concepts and reliability models​
• Calculation, Analysis and Prognosis of Reliability​
• Failure Modes and its use in FMECA​
• Assuring System reliability​
• Providing Evidence of System’s reliability​
​

Learning Outcomes

Participants know how to analyse, model and predict system reliability.​
​
Participants understand the common reliability terminologies and commonly used reliability models.​
​
Participants learn and practice :
• Functional Failure Modes, Effects, and Criticality Analysis (FMECA)​
• FMECA’s for Electro-mechanical systems ​
• Analysis, prediction and monitoring of system reliability​

Who Should Attend?

• Engineers
• Quality Assurance Managers
• RAM Managers
• Reliability engineers and anyone who needs to assure and/or analyse system's reliability.

Course Rates

Early Bird: 1,350 CHF; Regular: 1,500 CHF

Duration

2 days

Delivered By

Seb Klabes

Problem Solving for Business

Upcoming Dates

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Course Descriptions

In the business domain complexity is caused by many factors and constraints, such as sudden changes to the market, competitive challenges, limited resources and a high uncertainty on what the Customer’s actually need.

Solving complex problems is one of the most urgently required skills in our current time. As the world around us becomes more advanced, the markets become more and more complex to understand, design for and successfully implement solutions into. This can be seen across multiple industries and is causing significant front line issues resulting in companies losing their competitive edge over night.
In this one-day course a systematic methodological process for applying to complex business problem solving shall be taught. Each stage of the process shall be expanded to include real-world examples in addition to various approaches for tailoring and applying the process. The course includes a moderated group workshop where a modern day example shall be worked through.

In addition, an evening meal with the course presenter is included in the fees.

Learning Outcomes

• Understanding and application of a Systematic methodological process for applying to complex business problem solving
• Experience using numerous techniques for finding and developing high value solutions, eg the Problem 3-6-5 method.
• Experience using numerous techniques for evaluating the value of technical solutions, eg Extended trade-off.
• Experience leading the technical workshop group for one session.

Who Should Attend?

• Product owners
• Business leaders
• Marketing and sales roles

Course Rates

Early Bird: 675 CHF; Regular: 750 CHF

Duration

1 day

Delivered By

Mike Johnson

Technical Problem Solving

Upcoming Dates

18.09.2020 - 18.09.2020, Zurich

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Course Descriptions

Solving complex problems is one of the most urgently required skills in our current time. As technologies become more advanced, the possible solutions created by them become more and more complex to understand, design for and successfully implement. This can be seen across multiple industries and is causing significant front line issues to reliability, maintenance, project cost, product performance and overall schedules.

In this one-day course a systematic methodological process for applying to technical complex problem solving shall be taught. Each stage of the process shall be expanded to include real-world examples in addition to various approaches for tailoring and applying the process. The course includes a moderated group workshop where a modern day example shall be worked through.

In addition, an evening meal with the course presenter is included in the fees.

Learning Outcomes

• Understanding and application of a Systematic methodological process for applying to technical complex problem solving
• Experience using numerous techniques for finding and developing high value solutions, eg Triz.
• Experience using numerous techniques for evaluating the value of technical solutions, eg Extended trade-off.
• Experience leading the technical workshop group for one session.

Who Should Attend?

• Systems Engineers
• Technical Leaders
• Project Managers
• Requirements Engineers
• System Architects
• Development Engineers
• Verification and Validation Engineers
• Quality Engineers

Course Rates

Early Bird: 675 CHF; Regular: 750 CHF

Duration

1 day

Delivered By

Mike Johnson

Configuration Management

Upcoming Dates

22.10.2020 - 22.10.2020, Zurich

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Course Descriptions

Managing the complexity of products along their lifecycle is an increasing challenge in many industries. Knowing and controlling the state of mechatronical systems during development, in the supply chain and after sales is a basic requirement for today`s manufacturer. Manyfold requirements set by customers and regulatory bodies, paired with increasing number of product variants set challenges for managing product data, documentation and changes along the product`s lifetime.

Configuration Management helps to manage this complexity and to enable efficient development and operations of systems.

The objectives of Configuration Management are to:

• Manage all relevant product data and documentation in the product context
• Provide a consistent and complete view about all product components and their valid documentation along the lifecycle phases (Analysis, Feasibility, Development, Implementation and Manufacturing, Operations and Service)
• Integrate the product data management in the product lifecycle processes (development, testing, supply chain, operations, logistics, maintenance)
• Manage product variants, changes in the product`s definition and configuration baselines
• Support efficiency in the value chain.
• Enable the delivery of new services.

In this one-day course a basic understanding will be provided about how Configuration Management supports each stage of the product lifecycle starting with the first product idea until retiring complex industrial systems. We will learn about the different Configuration Management activities and how they help us making complexity manageable. By walking through the product lifecycle, we will highlight in this course the needs of the different lifecycle phases. Through examples we identify different approaches how to avoid common pitfalls and how to tailor the Configuration Management process to their needs.

Learning Outcomes

• Understanding product lifecycle from the perspective of the product`s data.
• Understanding the requirements for managing product data according to the individual needs of an industiral company or a specific project.
• Getting familiar with common terms, methods and approaches required to understand in order to set up a proper Configuration Management process in your project.
• Experiencing the challenges in product data management based on a simple mechatronic system example.

Who Should Attend?

• Systems Engineers
• Development Engineers
• Project Leads
• Requirement Engineers
• Verification and Validation Engineers
• Quality Engineers

All who are interested in this subject and want to learn about it during an one-day opportunity.

Course Rates

Early Bird: 675 CHF; Regular: 750 CHF

Duration

1 day

Delivered By

Seb Klabes

Project Manager's Essentials

Upcoming Dates

09.09.2020 - 11.09.2020, Zurich

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Course Descriptions

The project management essentials course provides a solid background of the core of the Project management discipline. It is including the learning and practicing the application of the Project management methodologies, knowledge areas and enhancing know-how with an interactive workshop covering Project life-cycle and project management knowledge areas.

The course attendance is limited to a ratio of no greater than 6:1 Participants: Presenters, thus enhancing the effectiveness of the training.

Learning Outcomes

· To know the project life-cycle and framework
· To know the major project management knowledge areas as scope, time and cost
· To understand resource and quality management
· How to implement project risk management and mitigation strategies
· To effectively communicate within and outside the project

Who Should Attend?

The workshop is intended for:

- (Novice) Project Managers
• Members of PMO
• Systems Engineers.

Course Rates

Early Bird: 2,673 CHF; Regular: 2,970

Duration

3 days

Delivered By

Piet Belgraver

Servitization: An Introduction

Upcoming Dates

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Course Descriptions

The transition of product-based business into a more balanced product and
service business is in no way a simple change. It is not as simple as delivering new
products to the market as it requires new processes and approaches that
can run counter to the existing manufacturing businesses. The aim of this introductory two-day workshop is to introduce the reasons why services are important and then to provide examples of seven challenges that can prevent/ delay the delivery of new services.

During the two days, you will identify what concrete steps you could carry out in your own company for the introduction and optimization of services. You will then
be able to assess the possibilities of product servicetransformation and tackle concrete implementation steps to kick-start your service development activities
so that they are in line with your customers outcomes and your capabilities.

Learning Outcomes

• Understand the importance of customer service and help it can help your firm and your customers.
• To be able to define the role of customer support for your products and how it helps improve re-buy chances.
• Be able to identify what forms of customer support are valuable to you and your customers.
• To leave with a list of quick-wins can you improve your service delivery.

Who Should Attend?

• Managers and leaders who are responsible for service delivery, service design and after sales.
• Managers and leaders in new product development and business development.

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Shaun West

Cradle-to-Grave: Equipment Life-Cycle Analysis

Upcoming Dates

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Course Descriptions

This workshop is based on the use of a total cost of ownership model that considers, in the main, the operational life of the equipment and the services that are needed to keep the equipment operational and relevant to the owner/operator of the equipment. The assumption is that around the business’ requirements (or mission) for equipment changes over time and that the technology around the equipment also changes. Using an avatar for the equipment and its cradle-to-grave life-cycle is built up. Within this model issues such as change of ownership are considered with the implications that it then creates.

From the cradle-to-grave equipment life-cycle, you will build up a total cost of an ownership model based on the tasks that the owner/operator has to perform to keep the asset ‘productive’. The tasks or jobs are initially not allocated – the assumption is that they need to be delivered to keep the machine productive. Value propositions will be created for each job and a visual life-cycle created. Form the life-cycle you will then learn more about how you can use the model to maintain a valuable cash flow from the equipment over its total operational life.

Learning Outcomes

• You will be able to build a detailed total cost of ownership model for both new and existing products.
• To be able to create a value proposition that is applicable to all of the jobs that are identified over the cradle-to-grave life-cycle.
• To learn how to use the model on a strategic marketing basis.
• To learn how you can support your firm on a tactical basis.

Who Should Attend?

• Managers and leaders who are responsible for service delivery, service design and after sales.
• Managers and leaders in new product development and business development.

Course Rates

Early Bird Rates: 675 CHF. Regular Rates: 750 CHF

Duration

1 day

Delivered By

Shaun West

Customer Journey Mapping

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Course Descriptions

Customer journey mapping is a key part of developing and improving the customer experience, which is critical to long-term sustainable business relationships. The mapping process provides deep and actionable insights in to the customers touchpoints, which with digital services are becoming ever more critical and complex to manage in our multi-channel world. The process moves behind the rational swimlaning approach to process management, including emotional aspects.

The customer/user is the focus of the process, providng the opportunity to then understand how support services help (or otherwise) the customer to achieve the outcomes that are important to them.

The customer journey map allows you to see the world as your customer experiences the world. We will map out a customer journey starting and ending outside of the normal boundaries of the supplier. You will discover what delights your customers and learn why it delights your customers. You will find areas that add no value – only cost – and should be removed; you will learn the value of service recovery and how turning a bad experience into a good one delights your customer;
you will find areas where your staff need more empowerment to provide better customer experiences.

Learning Outcomes

• To be able to understand and recreate the customer’s end-to-end journey.

• To find tasks that add no value to your customers or your businesses.

• To understand how to integrate multi-channel/multi-point of contacts into a coherent customer journey.

• To be able to learn how empowerment of your staff can improve the

Who Should Attend?

Managers and leaders who are responsible for service delivery, service design and after sales.

Course Rates

Early Bird Rates: 675 CHF. Regular Rates: 750 CHF

Duration

1 day

Delivered By

Shaun West

COTS Based Systems Engineering (CBSE)

Upcoming Dates

12.10.2020 - 14.10.2020, Zurich

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Course Descriptions

COTS based System Engineering (CBSE) brings fundamental changes in how Systems Engineers do their work. COTS - Commercial Off-The-Shelf item, can be defined as a non - developmental item (NDI) of supply that is commercial and sold in substantial quantities in the commercial marketplace. Examples of COTS items are: hardware and software assemblies, equipment and subsystems. COTS purchases are alternatives to in-house developments in both the military and commercial domains.
The use of COTS items has been mandated across many government and business programs; as such products may offer significant savings in procurement, development, and maintenance. But In reality, COTS items do not uphold the same quality standards that government - developed systems do. The challenge COTS present to the Systems Engineer is to use these Systems Engineering processes in an environment where the solution space is bounded by the existing functional and physical aspects of the COTS components. This is both a design process and an integration process. The significant aspect introduced by COTS is that the design process is now constrained by a set of pre-existing components, which introduce functionality that may or may not be required by a specific design solution.

Learning Outcomes

The participants in the course will learn how to engineer new COTS Based Systems and the necessary adjustments to the fundamental principles of Systems Engineering (SE) when dealing with COTS Based Systems. In particular they will learn:
• The key characteristics and concepts of CBSE
• Lessons learnt, benefits and challenges using CBSE
• Processes and lifecycles of CBSE
• Requirement Engineering for CBSE
• Test and Evaluation for CBSE
• Architecture, Design and selection for CBSE
• How to Identify and manage COTS Based Systems Risks
• How to manage CBSE

Who Should Attend?

Anyone involved in CBSE with some experience in application of SE or Engineering Design Methodology can benefit from this course. This can include:
• Systems Engineers who use COTS components for their designs.
• Suppliers who produce and supply COTS components (hardware and software).
• Program and project managers that use or consider using COTS components.
• Government / Military/ commercial professionals who work or consider working with COTS-based systems.
However, this course is an "Advanced Systems Engineering Design" course. A basic course or experience in Traditional SE or Engineering Design Methodology is a prerequisite for attending this course.

Course Rates

Early Bird Rates: 2,025 CHF. Regular Rates: 2,250 CHF

Duration

3 days

Delivered By

Amihud Hari

Creativity and Project Management

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Course Descriptions

Project management is a well-proven method to deliver a specific outcome to a customer. The outcome can be a tangible product or something much less tangible (such as a change management program). The customer can be internal or external.
What projects have in common is that they are multidisciplinary and team members have to learn to work together, they need to be both creative and disciplined, and to work to a common aim. The project manager has to steer the team to deliver what is needed.

Approaches are needed that supplement the science of project management with the art of project management. This will improve project effectiveness, efficiency and success rate. Helping the team to deliver the right outcomes in the right way.

Interviews of scores of experienced major project managers and leaders of project companies revealed that PM literature and training focus on the science or process of PM. While the actual result is insured by the “art” of PM.

Our experience is strongly in agreement with the need for “art” and the “science” of PM.

Company Results in like industries or divisions within Companies are 20% - 33% higher when the right organizational climate is present. “Healthy” companies increased their earnings by 18%.

Leadership style is part of the “art” of project execution.

This course is available in three different programmes:

• A One Day Introduction Programme that introduces participants to the art of project management.
• A Two Day Immersion programme that explores the art of project management in more depth.
• A Five Day Block Week, which fully explores the depth and breadth of the art and science of project management.

The 5-Day Block Week will run on consecutive days. The first day of the block week constitutes the Introduction Progamme, and participants may choose to only attend this first day.

The first two days of the block week constitutes the Immersion Programme, and participants may choose to only attend the first two days.

Participants may also choose to complete the full 5 days.

For more information, please download our full course prospectus at the top of the 'Courses' section.

Learning Outcomes

• Understanding of the importance of both the art and science of project management

• Ability to identify when art is more important than science

• Ability to identify when science is more important than art

• To understand that ‘it is not just about process’; it is also about people. Ability to balance process with human factors.

• Ability to effectively reflect on both colleagues and one’s own experiences.

Who Should Attend?

• Anyone who leads projects.
• Anyone who is part of a project team
• Experienced Project Managers and team members who want to improve their effectiveness
• New hires who need to understand Project Management

Course Rates

Early Bird: 3,375 CHF. Regular Rates: 3,750 CHF

Duration

5 days

Delivered By

Shaun West
Jim Siler

Systems and Systemic Requirements Engineering and Management

Upcoming Dates

09.11.2020 - 10.11.2020, Zurich

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Course Descriptions

This course equips participants with the appropriate understanding of the difficulty of writing good requirements, the use of requirement management as an approach for controlling change and measuring the degree of completion of a project over the development, build, test and deliver, portion of the system and software life cycle.

The course uses a mixture of active and passive teaching styles to maximize the effectiveness of the learning opportunity. Participants will be provided with a software tool (Tiger Pro) specially developed as an educational tool with which to write and test requirements.

Learning Outcomes

• Understand the importance of well-written requirements

• Understand why requirements errors cost more to correct than other types of errors in the system development process.

• Deal with poorly written requirements.

• Recognize poorly written requirements and be able to repair them. Create clear and concise well-written requirements.

• Mitigate the effect on cost and schedule due to poorly written requirements.

Who Should Attend?

• Personnel who specify the development of technology-based systems.
• Engineers and programmers elucidating requirements from customers.
• Designers who work with poorly written requirements.
• Software and hardware testers who need to figureout how to test requirements.
• Acquisition managers, contract specialists.
• Other personnel performing similar roles.

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF.

Duration

2 days

Delivered By

Joe Kasser

Systems Engineering for Specialist Vehicles

Upcoming Dates

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Course Descriptions

This course is designed to provide an understanding of a full lifecycle systems approach to the development of specialist vehicles and integration of their systems, particularly in the military context.

This course is delivered in partnership between SE-Training and OptimaSC Independent Systems Consultancy Engineers:

http://www.optimasc.co.uk/training.html

It uses structured training and exercises to explain how to tailor and apply Systems Engineering practices to the specific challenges encountered in this environment. The course is delivered by OptimaSC Independent Systems Consultancy Engineers and is designed as a 4.5 day course.

It will cover:
• The development of vehicles, understanding of requirements, architecture and the integration of sensors, communications, automotive and other systems.
• Integration methods and evaluation strategies.
• The assessment of electrical and electronic sub-systems for platform and information management systems.
• Vulnerabilities, trends and best practice for human-machine interface, computing and software issues.
• Human factors integration and user workload issues.
• Management of Systems Engineering processes across disparate disciplines.

Learning Outcomes

For the individual this course will:

• Teach the application of Systems Engineering processes in a practical and pragmatic way that can be readily applied to real world problems.
• Provide tools to help manage the complexities of modern vehicle systems development.

For an organisation this course will:

• Allow organisations to implement Systems Engineering processes that are appropriate to their business needs.
• Reduce the technical risks of an organisation facing complex vehicle development.
The course will develop the principles of Systems Engineering in the context of developing and integrating complex vehicles. It focuses on the practicalities of applying Systems Engineering by using realistic case studies and real world practical examples.

On successful completion, delegates should be able to:

• Contribute to the planning of the development lifecycle, including phased test and acceptance activities.
• Understand interoperability issues for complex land platforms and understand the supportability of military systems through life in different contexts.
• Participate in stakeholder engagement and requirements engineering in support of assessing the needs for sub-systems and their integration with vehicles.
• Evaluate equipment fits in terms of technological risk, military capability, cost and crew utility.
• Critically evaluate the budget requirement for Size, Weight, Power, communication bandwidth, etc. of armoured fighting vehicles.
• Understand the integration of humans as a system and their influence on the systems performance.
• Identify suitable sensors, sensor interfaces and sensor fusion and communication techniques to improve situational awareness.
• Appreciate the need for electrical and electronic sub-systems.

Who Should Attend?

The course is suitable for anyone looking to pursue a career or advance in Systems Engineering in relation to specialist vehicles.

Course Rates

Early Bird Rates: 3,375 CHF. Regular Rates: 3,750 CHF

Duration

5 days

Delivered By

Virtual Product and Solution Development

Upcoming Dates

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Course Descriptions

This 1 day class is a combination of lectures and workshops. During the workshops we will work on your implementation and roll-out plan. The intention is to provide the audience with an overall understanding of the topic rather than deep-dive into its complexity. This course is well suited as well for small and medium-sized businesses.

Learning Outcomes

• Understand the capabilities, application fields and limitations of numerical modelling and simulations.
• Know the different tools and methods for standard industry purposes such as System- Modelling, simple Physical Models, Multi-Body-, Multi-Physics, Finite-Element (Structure FEM and Fluid CFD) Simulation .
• Understand how these different tools and methods should be combined and integrated into the development process.
• Be able to create a holistic and strategic implementation plan into your organisation.
• Be able to balance investments with expected improvements.

Who Should Attend?

• Managers and engineers who are responsible to reduce product development time, cost and risks.
• Managers and engineers who want to include modelling and simulation into their development process.
• Simulation engineers who are interested in the bigger picture.
• Everybody in research and development who already thought that simulation might be a good idea but did not know where to start.

Course Rates

Early Bird Rate: 675 CHF. Regular Rate: 750 CHF

Duration

1 day

Delivered By

Thomas Meenken

Future Proofing You - Staying Relevant in the Age of Innovation

Upcoming Dates

20.10.2020 - 21.10.2020, CH-4448 Läufelfingen

2 Day Residential Programme

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Course Descriptions

Today’s industry has taken us from simple digitalisation of products and services to an overwhelming demand for innovation. Whether you work in Design, Product Development, Project / Organisational Management or business support, or and even in an Education function, the demands on time as well as skills have grown enormously over the past years.

Over the 2-day residential programme, we will be working with the principles and process of ‘Slowing Down to Speed Up’ (Schramer 2007). Through the deeper listening that the process provides, you will be able to identify where you are right now and help you to envision where you want to be – personally and professionally.

You will begin to reveal your current mindset, habits and behaviours that have led you to where you are. You will be able to distinguish those that continue to support you to materialise your vision and those that do not. In so doing, you will be able to make personal and professional choices that will be most fulfilling for you as an individual, and beneficial for your organisation.

Establishing work-life balance and fulfilment is essential for the individual, and beneficial for companies and organisations. (Nanette Fondas 2014).

The tools and techniques you will learn in this programme will support you in both meeting the demands of industry and maintaining a work-life balance that works for you.

Upon completing the programme, there will be a follow-up structure with the facilitators which will provide the opportunity to:

• Share your progress on your individual journey following the programme
• Agree on any further actions to support your intentions
• Identify the need for further support (e.g. coaching), if beneficial.

Learning Outcomes

You will develop:

- Clarity about your professional identity and your core values
• A clear set of commitments to fulfill your personal and professional vision
• An enhanced capacity for sense-making of complex systems
• A tool kit for being more present and effective in groups and teams
• A marked increase in self-awareness of one’s talents and strengths and the confidence to leverage them
• The ability to communicate more deeply through storytelling
• The ability to initiate and engage in courageous conversations.

Who Should Attend?

Systems Thinkers, Change Managers and Engineering Professionals who

• are in question about how they want to take their career forward
• wish to move laterally within the industry
• who wish to illicit radical and systemic change through meaningful leadership

Course Rates

Duration

2 days

Delivered By

Andrew Hall
Rudy Villarreal

Overview of Strategies for Implementing Systems Engineering

Upcoming Dates

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Course Descriptions

The Challenges of Implementing SE

In this free 1 hour webinar, we will be talking through some of the most common obstacles enterprises face when implementing Systems Engineering. For example:
Overcoming the 'Power of Precedence'. How do we avoid defaulting to 'what we've always done before?'
Sustaining a Context for Systems Engineering. How do we ensure that we keep an eye on the big picture, whilst still accomplishing the details?
Busting Myths. All good concepts attract not-so-helpful myths. How do we confront and manage these when implementing Systems Engineering?
These issues (along with many others) can occur during the first introduction of Systems Engineering, and indeed throughout the lifecycle of a project as your systems evolve.

As well, these common problems can be found across all industries and across organisations of varying sizes.

Following an overview of these topics, there will be a discussion between Mike Johnson and Seb Klabes detailing their expert perspective on these issues, and an opportunity for a Q&A to finish.

To register, email Blaise@se-training.net

Who Should Attend?

That your intrigue has brought you as far as this page, you will probably benefit from attending this webinar! In essence, this is for people who are interested in bringing in a systems approach to the way they manage and work within their project.

If you have thought about implementing Systems Engineering in your team, but don't know how - this is for you.

If you have tried to implement Systems Engineering, but faced resistance from personnel - this is for you.

If you are currently in the process of implementing Systems Engineering and would like to avoid surprise challenges along the way - this is for you.

If you're still wondering about the value of Systems Engineering... then this is also for you!

Course Rates

FREE

Delivered By

Seb Klabes
Mike Johnson