SE-Training

Course Descriptions

The Systems Engineering foundations course provides a solid background of the core Systems Engineering discipline. Including learning and practicing the application of Systems Engineering methodologies, enhancing know-how with an interactive workshop, as well as individual and group exercises covering detailed use cases.

The course is intended for people working in engineering, across a diverse spectrum of roles and industries, with at least 18 months experience in their engineering field.

The course attendance is strictly limited to a ratio of no greater than 8:1 Participants: Presenters, thus enhancing the effectiveness of the training. Given that Systems Engineering needs to be tailored to each Participant's unique needs, increasing the Presenter's availability per Participant, is a key quality measure of this training course.

The course can be attended exclusively at a Customer's site or in one of our regular external course venues, where there's a healthy mixture of engineers from different backgrounds.

In addition, an evening meal with the course presenters is included in the course fees.

Learning Outcomes

• To know the origins of Systems Engineering
• To know the role, responsibilities and skills of a Systems Engineer
• To know the terms and definitions in accordance with ISO 15288 and the Systems Engineering Handbook
• To know how to apply Systems Engineering methodologies to complex project developments
• To conduct functional analysis for architecture optimisation
• To plan milestones with their corresponding baseline designation and control gate criterions
• To conduct a technical project risk analysis
• To define appropriate and cost-efficient Verification & Validation activities
• To know key document templates such as the Systems Engineering Management Plan
• To assess the scope of applying for Systems Engineering professional accreditation, ASEP or CSEP.

Who Should Attend?

This workshop is intended for:
• Requirements Engineers
• Systems Engineers
• Project Managers
• Verification Engineers
• Architects, Development Engineers
• Product Owners.

Course Rates

Please contact us for pricing options.

Duration

3 days

Delivered By

Seb Klabes English Deutsche
Mike Johnson English
Marco Di Maio English Italiano

SE Management

Upcoming Dates

30.03.2023 - 31.03.2023, Munich
11.05.2023 - 12.05.2023, Zurich
02.11.2023 - 03.11.2023, Zurich

Course Descriptions

The SE Management course's target audience are people working in engineering management roles, such as, Research and Development manager, Systems Engineering manager, Design and Development manager or any such role that involves implementing engineering organisational strategies and/or involves high interactions with the Systems Engineering leaders.

The course attendance is strictly limited to a ratio of no greater than 6:1 Participants: Presenters, thus enhancing the effectiveness of the training. Given that Systems Engineering needs to be tailored to each Participant's unique needs, increasing the Presenter's availability per Participant, is a key quality measure of this training course.

In addition, an evening meal with the course presenters is included in the course fees.

Learning Outcomes

• Understanding the value of Systems Engineering.
• How to establish an SE led organisation.
• Effectively implement processes to support an SE organisation.
• Implement SE roles and responsibilities and a SE professional development strategy.
• Integrate SE as a core discipline in the organisation, knowing how SE interacts from an inter-disciplinary perspective.

Who Should Attend?

• Engineering Team Leaders & Department Managers
• Engineering Managers
• Engineering Process Owners
• Senior Management
• Quality Managers

Course Rates

Early Bird Rate: 1,350 CHF. Regular Rate: 1,500 CHF

Duration

2 days

Delivered By

Mike Johnson

Quality On Time

Upcoming Dates

04.12.2023 - 05.12.2023, Zurich

Course Descriptions

We will study and exercise techniques how to continuously improve our effectiveness and efficiency, how to predict what we will have done when and taking the consequence, solving the discipline problem, exploiting our intuition mechanism, continuously balancing priorities, keeping focus, coping with differences in disciplines and cultures, adopting a Zero-Defect attitude and preventing any stakeholder’s complaints. Are you already doing all these things and do you think you are already very effective and efficient? That’s what other people thought before they found out otherwise.

Learning Outcomes

• How to define the real requirements
• How to select the right solutions
• How to know what you can promise and then deliver as promised
• How to optimize efficient communication among people in projects
• In short: how to deliver the right things at the right time

Who Should Attend?

This workshop is intended for:

- Systems Engineers
• (Project) Managers
• Systems Architects
• Developers, Product Owners
• Scrum Masters
• QA Engineers

Course Rates

Early Bird Rate: 1,350 CHF. Regular Rate: 1,500 CHF

Duration

2 days

Delivered By

Niels Malotaux

Product Development

Upcoming Dates

Course Descriptions

A good Definition and Conceptual Design, that take place at the very early stages of the product development, are known as major keys to success of new products. A systematic, step by step design method is proposed. Our method integrates, modifies and customizes a selection of techniques and tools to provide innovative, fast, efficient and cost effective processes for New Product Definition and for Conceptual Design of New Products. It is a flexible, integrated process, that is customer driven and can be tailored to the unique needs and requirements of each organization and each project team.

Learning Outcomes

• The participants will learn and practice the principles and the tools of the new product development method.
• The participants will be able to improve their ability to initiate and to define new needs.
• They will have learnt methods and tools for engineering design of new, high quality and competitive products.
• They will have learnt how to initiate and manage development of new products which satisfy a real customer need.

Who Should Attend?

• New Product Definition and Concept Design team members and those involved in support roles.
• Those involved in development of new products like project managers, system engineers, design engineers, marketing or quality managers.
• Managers wishing to understand the benefits of New Product Definition and Conceptual Design methodologies before implementation.

Course Rates

Early Bird Rates: 2,700 CHF. Regular Rates: 3,000 CHF

Duration

5 days

Delivered By

Amihud Hari

A Systemic and Systematic Methodology for Solving Complex Problems

Upcoming Dates

Course Descriptions

This course focuses on systems engineering as a systemic and systematic methodology for solving complex problems. The course discusses thinking, systems thinking as a way of understanding a situation and the benefits of going beyond systems thinking to determine the problem and solution. The course applies systems thinking to systems engineering, provides the participants with a number of conceptual tools, looks at systems and their properties and then goes through each state of the system lifecycle discussing what systems engineers do in each state and how they do it; identifying the types of problems faced by systems engineering in each state, and the tools and methodologies available for the systems engineer to use in each state.

Learning Outcomes

• Understand the reasons for the different definitions of the term “system”, and the various viewpoints on systems engineering.
• Be able to identify the various types of problems faced by systems engineers in different States of the System Development Process (SDP).
• Be able to identify an appropriate tool or methodology to solve the problem.
• Be able to solve the problem.
• Understand the need for systems engineers with different competencies, skills and knowledge in different parts of the SDP.
• Understand that there isn’t always a single “right” solution to a problem.
• Have improved systems and critical thinking abilities. Be better than average systems engineers for their level of experience.

Who Should Attend?

• Problem-solvers faced with complex problems.
• Engineers and engineering managers.
• Systems engineers who want to improve their systems engineering skills.

Course Rates

Early Bird Rates: 2,160 CHF. Regular Rates: 2,400 CHF

Duration

4 days

Delivered By

Joe Kasser

Systems Approach to  Project Management

Upcoming Dates

Course Descriptions

This course defines a holistic approach to project management for the development of new complex techno-centric systems. The emphasis is on the relationships and interconnections between project management processes and systems engineering processes for new complex systems. Specific topics include change management, strategy, project organization, team development, leadership styles, priorities, task development, scheduling, cost estimation, performance monitoring, constraint management, and project audits. Students apply these concepts on a project while working in teams. Mastery of these key tools is important for career development, as projects are a major approach for organizations to achieve their strategic goals.

Learning Outcomes

• Understand and be able to apply the systems approach to project management.
• Know the methodology of project planning, monitoring and control.
• Know how the methodology is applied.
• Be able to plan and validate plans for techno-centric systems.
• Be able to anticipate, plan and manage change in systems development projects.

Who Should Attend?

• Managers and engineers who wish to sharpen their project management skills in managing the development of increasingly complex techno-centric systems.
• Managers looking for a better way to manage.
• Managers facing complicated problems.
• Managers wanting to improve their thinking and communication skills

Course Rates

Early Bird Rates: 2,160 CHF. Regular Rates: 2,400 CHF

Duration

4 days

Delivered By

Joe Kasser

Systems Thinking and Beyond

Upcoming Dates

Course Descriptions

Holistic thinking is a combination of analysis, systems thinking and critical thinking. After an introduction to systems thinking and critical thinking, Participants will learn how to apply holistic thinking in a systemic and systematic manner to deal with structured and unstructured problems.

Learning Outcomes

• The ability to deal with open ended problems with no unique solutions.
• Improved problem solving, systems and critical thinking abilities.
• The ability to go beyond systems thinking in the analysis of a problem and determination of a solution.

Who Should Attend?

• Managers and leading engineers facing complicated problems.
• Managers wanting to improve their thinking and communication skills.
• Engineers looking for promotion into management positions.
• Systems engineers who want to learn how to use and then go beyond systems thinking.

Course Rates

Early Bird Rates: 2,160 CHF. Regular Rates: 2,400 CHF

Duration

4 days

Delivered By

Joe Kasser

MBSE & SysML Introduction

Upcoming Dates

Course Descriptions

This course provides the participants a combination of the fundamental and practical aspects of MBSE and SysML. The course first deals with explaining the core concepts of MBSE. Next, several practical exercises are performed to demonstrate the basics for deploying MBSE using SysML without using any specific tool. Finally, the course wraps up with a discussion of the challenges faced when developing and deploying MBSE in real-world applications and how to manage it. Course Pre-requisites: System or software engineering knowledge. No prior training is required.

Learning Outcomes

• What is MBSE, modeling language, modeling method and modeling tool?
• SysML basic concepts.
• Why should we use MBSE and how it manages system engineering challenges.
• How to start with MBSE, what to do and what not to do.

Who Should Attend?

• All engineers, particularly systems and software engineers/architects or those who work with requirements, concept description, traceability and aim at improving how they analyze, design, and manage their systems.
• All managers, particularly those who aim at deploying MBSE to reduce design time, improve product quality, manage complex products, save cost and ensure reusability.

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Mohammad Chami

Practical MBSE & SysML

Upcoming Dates

Course Descriptions

The Practical MBSE and SysML course provides a combination of the fundamentals of MBSE and the practical aspects of the adoption of MBSE with its concepts and key
enablers for successful MBSE adoption.

The course first deals with explaining the why of MBSE based on the participants challenges with actual practices. Next, the elements of the MBSE adoption, i.e., process, method, language, and tool are explained and demonstrated with several practical exercises. Particularly, the how, i.e., the method element and its development is trained based on the participants objectives without promoting any specific modelling tool.

Finally, the course wraps up with a discussion of the human-factors of MBSE adoption and the business factors for defining, developing and deploying MBSE in real-world applications. Including what comes after MBSE is deployed to ensure a long-term strategical MBSE adoption.

The course includes individual exercises, as well as group exercises with a daily interactive workshop covering detailed MBSE use cases.

The course can be attended exclusively at a Customer's site or in one of our regular external course venues, where there's a healthy mixture of engineers from different backgrounds.

No prior training is required.

Learning Outcomes

• What is MBSE, modelling language, modelling method and modelling tool?
• SysML basic concepts, elements, relations, and diagrams
• Why should we use MBSE and how it manages system engineering challenges
• How to start with MBSE, what to do and what not to do
• How to develop or customize the aimed MBSE method
• The human-factor aspects related to MBSE adoption
• How to ensure the delivery of valuable and usable system models

Who Should Attend?

All engineers, particularly systems and software engineers/architects or those who work with requirements, concept description, traceability and aim at improving how they analyse, design, and manage their systems.

All managers, particularly those who aim at deploying MBSE to reduce design time, improve product quality, manage complex products, save cost and ensure reusability.

Course Rates

Early Bird Rates: 1,890 CHF. Regular Rates: 2,100 CHF

Duration

3 days

Delivered By

Mohammad Chami

Improving the Result of Reviews and Inspections

Upcoming Dates

Course Descriptions

Document Inspections are one of the most economical and necessary techniques for eliminating, and, even more important, preventing defects. Reviews are often done, but produce only a fraction of the really important defects that should be found. With only a few hours of proper Inspection training, people can find many more defects in a document, where they first found only one or two minor issues. This should give evidence that with proper education Reviews and Inspections indeed can provide the benefits promised. In this course we will discuss the Goal of projects, define Quality and Defect, explain the concept and the effect of Zero Defects, provide an overview of types of Inspections (Walkthroughs, Reviews, Fagan, Cleanroom, Gilb/Graham, Early Inspections), which Inspection type to choose, and how to calculate the Return on Investment of Inspections. We’ll exercise what you learnt on your own document. Preparation: Bring three copies of one or two pages of a document that is not too confidential and being used in your current project, perhaps even already reviewed your usual way. Then you will show yourself the power of proper Inspections. Warning: after the Inspection you may decide to discard the document as unacceptable!

Learning Outcomes

• What are the various Review & Inspection approaches
• Why and when to use which approach
• How to find many more real issues in documents than you even can imagine
• How to organize very effective reviews/inspections very efficiently
• How to prevent the emotions often arising in reviews
• How to calculate the Return on Investment of reviews and Inspections
• How to solve the issues found as efficiently as possible
• How to prevent the issues found to be caused again

Who Should Attend?

Anyone who is producing documents, should be producing documents or is supposed to evaluate documents, like contracts, business cases, requirements, use cases, story cards, designs, drawings, code, test plans.

Course Rates

Rate: 800 CHF

Duration

1 day

Delivered By

Niels Malotaux

Fundamentals of System and Product Safety

Upcoming Dates

Course Descriptions

The course provides a solid foundation in the motivations for and techniques associated with, designing safer systems and products. We will review a variety of real life accidents and explore their root causes, to highlight that organisational failings, design errors and operational issues have the capacity to create catastrophic events. Within an SE approach, we'll explore methods to assess safety and human factors risks for a set of technologically diverse systems before considering how to define design requirements to control potential hazards. The course will also provide an overview of safety management systems, hazard logs, safety arguments, incident investigation, complex electronics safety (including software), CE marking and hazardous materials.

Learning Outcomes

• Gain an understanding of what "safe" means, the business and project benefits linked to robust safety management and the cost of accidents.
• For all stages of product's life-cycle, be able to outline the key elements associated with "designing for safety".
• Have an overview of the tools and techniques employed by safety specialists when adopting a risk based approach to safety.
• Have an appreciation of the safety issues associated with software, human/system interactions, novel technologies, complex system of systems and autonomy.

Who Should Attend?

• Design engineers wishing to improve or refresh their system safety knowledge to enhance their integration within a Systems Engineering team.
• Project and programme managers wishing to understand how poor safety engineering can lead to prohibitive project risk.
• Engineering managers wishing to improve their specialist knowledge in order to gain the most from their safety team.
• Business leaders wishing to understand their legal and moral responsibilities to ensure that products and systems are designed, commissioned and operated safety.

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Richard Maguire English
Jim Mateer English

Complexity in Project and Programme Management

Upcoming Dates

Course Descriptions

The Cynefin framework has now been used around the world in contexts as diverse as the boardrooms of international fashion houses, software development teams and SWAT teams on the city streets. Decision-makers have applied it across all levels of organisation and in almost every industry.

Dave Snowden, the founder of Cognitive Edge and creator of the Cynefin framework will be using this one day Master Class to show how in the discipline of Project and Programme Management, complexity can be reduced, managed and effectively controlled.

The original use in Knowledge Management (Complex Acts of Knowing) was recently assessed as the third mist cited article in the field and the HBR cover article on its application ot Leadership has won multiple awards. It was assessed as the first practical application of complexity science to business issues. It was more recently used in the Prince II Agile publication with direct application to project management. A new multi-client programme is about to commence to develop methods and tools for a new release of Prince II looking at the wider body of knowledge and practice. Complexity is a major paradigm shift from systems thinking which has dominated the last few decades and works from a basis in natural science, and an ecological not an engineering metaphor of the organisation and its market.

Learning Outcomes

• To understand the basics of the Cynefin framework and its application to Project and Programme Management.
• To know how to apply several methodologies for navigating complexity.
• To understand the intricate links between complexity and project management.
• To understand new methods of mapping attitudes (lead indicators) as opposed to compliance ( a lag indicator) and the role of anticipatory alerts in programme management.
• An appreciation of ‘fractal’ or real time multi-layered representation of organisational and programme culture and its impact on performance.

Who Should Attend?

• Project managers
• Academics interested in the subject
• Managers with relevant responsibilities

Course Rates

Rate: 800 CHF

Duration

1 day

Delivered By

Dave Snowden

Design Thinking and Lean Innovation Introduction

Upcoming Dates

Course Descriptions

Learn how to combine Systems Engineering with Design Thinking and Lean Start-up in the upfront Innovation phase (Pre-Development-Phase). The Design Thinking course gives you a deep understanding of the Design Thinking mindset and its problem-solving cycle based on fast iteration and customer interaction.

The importance of a well-defined concept including product/service conception, business design and clear determination of the customer needs is fundamental before the development starts. The later misconceptions are discovered, the more costly it gets and there is a lot of wasted work, money and time.

Design Thinking and Systems Engineering are both problem-solving methods that try to cope with the increasing complexity. Both approaches are on a first sight completely different but on a closer look they become more and more complementary and share many thoughts. Combining both approaches and switching the thinking mode is essential when dealing with ambiguity.

The course is very practice-oriented and hands-on. The participants will spend more than half of the time practicing, e.g. meeting the user and practicing need-finding, creating new ideas, building prototypes and testing with the user.

Learning Outcomes

• Understand the basics of Design Thinking and Lean Innovation
• Know how to combine Design Thinking and Systems Thinking and when to switch thinking modes
• Apply to tools to determine the customer needs and carry out need-finding
• Build and test different types of low-resolution prototypes (e.g. Critical Experience or Dark Horse prototype) with the user and improve your understanding of the situation
• Use the Lean Canvas to summarize the findings and to improve it iteratively
• Practice Design Thinking and Lean Innovation on a practical challenge during the three days.
• Reflect and transfer the learnings into your daily business and own projects

Who Should Attend?

• Managers and engineers who would like to enrich their problem solving competences with user-centric and agile approaches
• Managers who are looking for ways to create radical innovations
• Managers who would drive the digital transformation in their area
• Anyone who is responsible to create new products, services, business models and would like to integrate design oriented methods

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Patrick Link

Design Thinking and Lean Innovation Advanced

Upcoming Dates

Course Descriptions

Design Thinking and Lean Innovation are easy to understand concepts, however with the practice more questions arises. In this advanced workshop we dig deeper and learn additional tools and methods (like business ecosystem design), reflect the practical experiences and challenges of the participants and how to overcome them.

In addition to combining Design Thinking and Systems Thinking, we learn how to make a deep dive into designing a business ecosystem, creating stakeholder maps and have a look into the hybrid model (combining Design Thinking and Big Data Analytics).

The workshop will also focus in the challenge of implementing Design Thinking in your organisation.

Learning Outcomes

• Discuss challenges happened in facilitating groups and managing design thinking / Lean Innovation projects. Define ways to overcome those challenges.
• Solve practical challenges
• Understand the challenges in implementing Design Thinking in your organisation
• Learn how to design a business ecosystem using a Minimum Viable Ecosystem (MVE)-approach
• Create a stakeholder map of your organisation and define a strategy “how to take it home”
• Combine Big Data Analytics and Design Thinking to a hybrid management model
• What is the mind-set? And how to create this mindset?
• Reflect and transfer the learnings into your daily business and own projects

Who Should Attend?

The participants should have some practical experience with Design Thinking and/or Lean Start-up or Lean Innovation and bring their own challenges into the course. During the course we reflect on the experiences of the user and elaborate together possible solutions to solve those challenges.

• Managers and engineers who would like to enrich their problem solving competences with user-centric and agile approaches
• Managers who are looking for ways to create radical innovations
• Managers who would drive the digital transformation in their area
• Anyone who is responsible to create new products, services, business models and would like to integrate design oriented methods

Course Rates

Early Bird: 1,350 CHF; Regular: 1,500 CHF

Duration

2 days

Delivered By

Patrick Link English Deutsche
Michael Lewrick English

Acoustics Systems Engineering

Upcoming Dates

08.06.2023 - 09.06.2023, Zurich

Course Descriptions

Acoustics involves the generation of noise, it’s transfer through solid structures and fluids, and the response of the receiver (a person or equipment). Usually the objective is to control the response to an acceptable level at a minimum added cost, weight or size. Often the details are complex, the number of variables is high, and conflicting constraints operate. Application of SE techniques is essential before an efficient and effective result can be achieved.

The main principles will be introduced, with detailed information included in the hand-outs. Their application is explained using practical examples and reinforced by hands-on examples for familiar acoustics problems.

Learning Outcomes

• Understanding of essential acoustics theory
• Breaking down of any problem into simpler components and interfaces
• Application of the V model applied to acoustics, guided by practical examples
• Use of freely available spreadsheet tools, Apps and data references to support the SE in acoustic problem solving and optimisation
• Creative approaches to acoustics, noise and vibration control
• Solution of a typical problem, reduction of noise in a machine environment to comply with safety regulations.
• Confidence in tackling diverse acoustics situations encountered in real-world engineering

Who Should Attend?

This course is ideally suited to mechanical, civil, electrical, medical equipment and aerospace system engineers who need to understand and show compliance with acoustics requirements, integrate acoustics into product design and gain winning sound quality for their product.

Course Rates

Early Bird: 1,350 CHF; Regular: 1,500 CHF

Duration

2 days

Delivered By

Nick Eaton

Systems Reliability

Upcoming Dates

19.04.2023 - 20.04.2023, Zurich

Course Descriptions

The system reliability course provides in depth knowledge and training on the practical analysis and modelling of system reliability. The participants will firstly be introduced to the relationships between reliability, availability and maintainability. They will learn how to manage availability and maintainability while analysing and determining the system's reliability. The participants will not only learn about the concepts but will deepen their understanding in workshops.

Course Outline:
• Introduction to reliability concepts and reliability models
• Calculation, Analysis and Prognosis of Reliability
• Failure Modes and its use in FMECA
• Assuring System reliability
• Providing Evidence of System’s reliability

Learning Outcomes

Participants know how to analyse, model and predict system reliability.

Participants understand the common reliability terminologies and commonly used reliability models.

Participants learn and practice :
• Functional Failure Modes, Effects, and Criticality Analysis (FMECA)
• FMECA’s for Electro-mechanical systems
• Analysis, prediction and monitoring of system reliability

Who Should Attend?

• Engineers
• Quality Assurance Managers
• RAM Managers
• Reliability engineers and anyone who needs to assure and/or analyse system's reliability.

Course Rates

Early Bird: 1,350 CHF; Regular: 1,500 CHF

Duration

2 days

Delivered By

Seb Klabes English Deutsche
Kevin Howard English

Problem Solving for Business

Upcoming Dates

Course Descriptions

In the business domain complexity is caused by many factors and constraints, such as sudden changes to the market, competitive challenges, limited resources and a high uncertainty on what the Customer’s actually need.

Solving complex problems is one of the most urgently required skills in our current time. As the world around us becomes more advanced, the markets become more and more complex to understand, design for and successfully implement solutions into. This can be seen across multiple industries and is causing significant front line issues resulting in companies losing their competitive edge over night.
In this one-day course a systematic methodological process for applying to complex business problem solving shall be taught. Each stage of the process shall be expanded to include real-world examples in addition to various approaches for tailoring and applying the process. The course includes a moderated group workshop where a modern day example shall be worked through.

In addition, an evening meal with the course presenter is included in the fees.

Learning Outcomes

• Understanding and application of a Systematic methodological process for applying to complex business problem solving
• Experience using numerous techniques for finding and developing high value solutions, eg the Problem 3-6-5 method.
• Experience using numerous techniques for evaluating the value of technical solutions, eg Extended trade-off.
• Experience leading the technical workshop group for one session.

Who Should Attend?

• Product owners
• Business leaders
• Marketing and sales roles

Course Rates

Rate: 800 CHF

Duration

1 day

Delivered By

Mike Johnson

05.04.2023, Zurich
10.11.2023, Zurich

Technical Problem Solving

Upcoming Dates

Course Descriptions

Solving complex problems is one of the most urgently required skills in our current time. As technologies become more advanced, the possible solutions created by them become more and more complex to understand, design for and successfully implement. This can be seen across multiple industries and is causing significant front line issues to reliability, maintenance, project cost, product performance and overall schedules.

In this one-day course a systematic methodological process for applying to technical complex problem solving shall be taught. Each stage of the process shall be expanded to include real-world examples in addition to various approaches for tailoring and applying the process. The course includes a moderated group workshop where a modern day example shall be worked through.

In addition, an evening meal with the course presenter is included in the fees.

Learning Outcomes

• Understanding and application of a Systematic methodological process for applying to technical complex problem solving
• Experience using numerous techniques for finding and developing high value solutions, eg Triz.
• Experience using numerous techniques for evaluating the value of technical solutions, eg Extended trade-off.
• Experience leading the technical workshop group for one session.

Who Should Attend?

• Systems Engineers
• Technical Leaders
• Project Managers
• Requirements Engineers
• System Architects
• Development Engineers
• Verification and Validation Engineers
• Quality Engineers

Course Rates

Regular: 800 CHF

Duration

1 day

Delivered By

Mike Johnson

Configuration Management

Upcoming Dates

21.04.2023, Zurich

Course Descriptions

Managing the complexity of products along their lifecycle is an increasing challenge in many industries. Knowing and controlling the state of mechatronical systems during development, in the supply chain and after sales is a basic requirement for today`s manufacturer. Manyfold requirements set by customers and regulatory bodies, paired with increasing number of product variants set challenges for managing product data, documentation and changes along the product`s lifetime.

Configuration Management helps to manage this complexity and to enable efficient development and operations of systems.

The objectives of Configuration Management are to:

• Manage all relevant product data and documentation in the product context
• Provide a consistent and complete view about all product components and their valid documentation along the lifecycle phases (Analysis, Feasibility, Development, Implementation and Manufacturing, Operations and Service)
• Integrate the product data management in the product lifecycle processes (development, testing, supply chain, operations, logistics, maintenance)
• Manage product variants, changes in the product`s definition and configuration baselines
• Support efficiency in the value chain.
• Enable the delivery of new services.

In this one-day course a basic understanding will be provided about how Configuration Management supports each stage of the product lifecycle starting with the first product idea until retiring complex industrial systems. We will learn about the different Configuration Management activities and how they help us making complexity manageable. By walking through the product lifecycle, we will highlight in this course the needs of the different lifecycle phases. Through examples we identify different approaches how to avoid common pitfalls and how to tailor the Configuration Management process to their needs.

Learning Outcomes

• Understanding product lifecycle from the perspective of the product`s data.
• Understanding the requirements for managing product data according to the individual needs of an industiral company or a specific project.
• Getting familiar with common terms, methods and approaches required to understand in order to set up a proper Configuration Management process in your project.
• Experiencing the challenges in product data management based on a simple mechatronic system example.

Who Should Attend?

• Systems Engineers
• Development Engineers
• Project Leads
• Requirement Engineers
• Verification and Validation Engineers
• Quality Engineers

All who are interested in this subject and want to learn about it during an one-day opportunity.

Course Rates

Regular: 800 CHF

Duration

1 day

Delivered By

Seb Klabes English Deutsche
Kevin Howard English

Technical Project Management

Upcoming Dates

06.11.2023 - 07.11.2023, Zurich

Course Descriptions

The Technical Project Management course provides a solid background of the core Project management disciplines applicable for Engineers taking greater responsibilities for delivering Work Packages and projects where the Project Manager and Systems Engineer need to work close together or where their roles have been combined due to the the project constraints.

The course includes the learning and practicing the application of the Project management methodologies, knowledge areas and enhancing know-how with an interactive workshop covering Project life-cycle and project management knowledge areas. Of focus is the interaction of technical project management and engineering in the areas where both disciplines overlap, to know the synergies and gain understanding of their constraints.

The course attendance is limited to no greater than 12 Participants, thus enhancing the effectiveness of the training.

Learning Outcomes

• To know the project life-cycle and framework
• To know the major project management knowledge areas as scope, time and cost
• To know configuration and change management
• To understand resource and quality management
• How to implement project risk management and mitigation strategies
• To effectively communicate with stakeholders within and outside the project

Who Should Attend?

The workshop is intended for:

- Systems Engineers
• Technical Project Managers
• Engineering Development Matrix Leaders
• Work Package Owners
• PMO

Course Rates

Early Bird: 1,080 CHF; Regular: 1,200 CHF

Duration

2 days

Delivered By

Piet Belgraver

Modelling and Simulations

Upcoming Dates

Course Descriptions

Course due in 2019, more details will follow.

Course Rates

Delivered By

Bert Taeymans

Servitization: An Introduction

Upcoming Dates

Course Descriptions

The transition of product-based business into a more balanced product and
service business is in no way a simple change. It is not as simple as delivering new
products to the market as it requires new processes and approaches that
can run counter to the existing manufacturing businesses. The aim of this introductory two-day workshop is to introduce the reasons why services are important and then to provide examples of seven challenges that can prevent/ delay the delivery of new services.

During the two days, you will identify what concrete steps you could carry out in your own company for the introduction and optimization of services. You will then
be able to assess the possibilities of product service transformation and tackle concrete implementation steps to kick-start your service development activities
so that they are in line with your customers outcomes and your capabilities.

Learning Outcomes

• Understand the importance of customer service and help it can help your firm and your customers.
• To be able to define the role of customer support for your products and how it helps improve re-buy chances.
• Be able to identify what forms of customer support are valuable to you and your customers.
• To leave with a list of quick-wins can you improve your service delivery.

Who Should Attend?

• Managers and leaders who are responsible for service delivery, service design and after sales.
• Managers and leaders in new product development and business development.

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Shaun West

Cradle-to-Grave: Equipment Life-Cycle Analysis

Upcoming Dates

Course Descriptions

This workshop is based on the use of a total cost of ownership model that considers, in the main, the operational life of the equipment and the services that are needed to keep the equipment operational and relevant to the owner/operator of the equipment. The assumption is that around the business’ requirements (or mission) for equipment changes over time and that the technology around the equipment also changes. Using an avatar for the equipment and its cradle-to-grave life-cycle is built up. Within this model issues such as change of ownership are considered with the implications that it then creates.

From the cradle-to-grave equipment life-cycle, you will build up a total cost of an ownership model based on the tasks that the owner/operator has to perform to keep the asset ‘productive’. The tasks or jobs are initially not allocated – the assumption is that they need to be delivered to keep the machine productive. Value propositions will be created for each job and a visual life-cycle created. Form the life-cycle you will then learn more about how you can use the model to maintain a valuable cash flow from the equipment over its total operational life.

Learning Outcomes

• You will be able to build a detailed total cost of ownership model for both new and existing products.
• To be able to create a value proposition that is applicable to all of the jobs that are identified over the cradle-to-grave life-cycle.
• To learn how to use the model on a strategic marketing basis.
• To learn how you can support your firm on a tactical basis.

Who Should Attend?

• Managers and leaders who are responsible for service delivery, service design and after sales.
• Managers and leaders in new product development and business development.

Course Rates

Rate: 800 CHF

Duration

1 day

Delivered By

Shaun West

Customer Journey Mapping

Upcoming Dates

Course Descriptions

Customer journey mapping is a key part of developing and improving the customer experience, which is critical to long-term sustainable business relationships. The mapping process provides deep and actionable insights in to the customers touchpoints, which with digital services are becoming ever more critical and complex to manage in our multi-channel world. The process moves behind the rational swim-laning approach to process management, including emotional aspects.

The customer/user is the focus of the process, providing the opportunity to then understand how support services help (or otherwise) the customer to achieve the outcomes that are important to them.

The customer journey map allows you to see the world as your customer experiences the world. We will map out a customer journey starting and ending outside of the normal boundaries of the supplier. You will discover what delights your customers and learn why it delights your customers. You will find areas that add no value – only cost – and should be removed; you will learn the value of service recovery and how turning a bad experience into a good one delights your customer;
you will find areas where your staff need more empowerment to provide better customer experiences.

Learning Outcomes

• To be able to understand and recreate the customer’s end-to-end journey.

• To find tasks that add no value to your customers or your businesses.

• To understand how to integrate multi-channel/multi-point of contacts into a coherent customer journey.

• To be able to learn how empowerment of your staff can improve the customer experience and reduce your costs.

Who Should Attend?

Managers and leaders who are responsible for service delivery, service design and after sales.

Course Rates

Rate: 800 CHF

Duration

1 day

Delivered By

Shaun West

COTS Based Systems Engineering (CBSE)

Upcoming Dates

Course Descriptions

COTS based System Engineering (CBSE) brings fundamental changes in how Systems Engineers do their work. COTS - Commercial Off-The-Shelf item, can be defined as a non - developmental item (NDI) of supply that is commercial and sold in substantial quantities in the commercial marketplace. Examples of COTS items are: hardware and software assemblies, equipment and subsystems. COTS purchases are alternatives to in-house developments in both the military and commercial domains.
The use of COTS items has been mandated across many government and business programs; as such products may offer significant savings in procurement, development, and maintenance. But In reality, COTS items do not uphold the same quality standards that government - developed systems do. The challenge COTS present to the Systems Engineer is to use these Systems Engineering processes in an environment where the solution space is bounded by the existing functional and physical aspects of the COTS components. This is both a design process and an integration process. The significant aspect introduced by COTS is that the design process is now constrained by a set of pre-existing components, which introduce functionality that may or may not be required by a specific design solution.

Learning Outcomes

The participants in the course will learn how to engineer new COTS Based Systems and the necessary adjustments to the fundamental principles of Systems Engineering (SE) when dealing with COTS Based Systems. In particular they will learn:
• The key characteristics and concepts of CBSE
• Lessons learnt, benefits and challenges using CBSE
• Processes and lifecycles of CBSE
• Requirement Engineering for CBSE
• Test and Evaluation for CBSE
• Architecture, Design and selection for CBSE
• How to Identify and manage COTS Based Systems Risks
• How to manage CBSE

Who Should Attend?

Anyone involved in CBSE with some experience in application of SE or Engineering Design Methodology can benefit from this course. This can include:
• Systems Engineers who use COTS components for their designs.
• Suppliers who produce and supply COTS components (hardware and software).
• Program and project managers that use or consider using COTS components.
• Government / Military/ commercial professionals who work or consider working with COTS-based systems.
However, this course is an "Advanced Systems Engineering Design" course. A basic course or experience in Traditional SE or Engineering Design Methodology is a prerequisite for attending this course.

Course Rates

Early Bird Rates: 1,620 CHF. Regular Rates: 1,800 CHF

Duration

3 days

Delivered By

Amihud Hari

Creativity and Project Management

Upcoming Dates

Course Descriptions

Project management is a well-proven method to deliver a specific outcome to a customer. The outcome can be a tangible product or something much less tangible (such as a change management program). The customer can be internal or external.
What projects have in common is that they are multidisciplinary and team members have to learn to work together, they need to be both creative and disciplined, and to work to a common aim. The project manager has to steer the team to deliver what is needed.

Approaches are needed that supplement the science of project management with the art of project management. This will improve project effectiveness, efficiency and success rate. Helping the team to deliver the right outcomes in the right way.

Interviews of scores of experienced major project managers and leaders of project companies revealed that PM literature and training focus on the science or process of PM. While the actual result is insured by the “art” of PM.

Our experience is strongly in agreement with the need for “art” and the “science” of PM.

Company Results in like industries or divisions within Companies are 20% - 33% higher when the right organizational climate is present. “Healthy” companies increased their earnings by 18%.

Leadership style is part of the “art” of project execution.

This course is available in three different programmes:

• A One Day Introduction Programme that introduces participants to the art of project management.
• A Two Day Immersion programme that explores the art of project management in more depth.
• A Five Day Block Week, which fully explores the depth and breadth of the art and science of project management.

The 5-Day Block Week will run on consecutive days. The first day of the block week constitutes the Introduction Progamme, and participants may choose to only attend this first day.

The first two days of the block week constitutes the Immersion Programme, and participants may choose to only attend the first two days.

Participants may also choose to complete the full 5 days.

For more information, please download our full course prospectus at the top of the 'Courses' section.

Learning Outcomes

• Understanding of the importance of both the art and science of project management

• Ability to identify when art is more important than science

• Ability to identify when science is more important than art

• To understand that ‘it is not just about process’; it is also about people. Ability to balance process with human factors.

• Ability to effectively reflect on both colleagues and one’s own experiences.

Who Should Attend?

• Anyone who leads projects.
• Anyone who is part of a project team
• Experienced Project Managers and team members who want to improve their effectiveness
• New hires who need to understand Project Management

Course Rates

Early Bird: 2,700 CHF. Regular Rates: 3,000 CHF

Duration

5 days

Delivered By

Shaun West English Deutsche
Jim Siler English

Systems and Systemic Requirements Engineering and Management

Upcoming Dates

Course Descriptions

This course equips participants with the appropriate understanding of the difficulty of writing good requirements, the use of requirement management as an approach for controlling change and measuring the degree of completion of a project over the development, build, test and deliver, portion of the system and software life cycle.

The course uses a mixture of active and passive teaching styles to maximize the effectiveness of the learning opportunity. Participants will be provided with a software tool (Tiger Pro) specially developed as an educational tool with which to write and test requirements.

Learning Outcomes

• Understand the importance of well-written requirements

• Understand why requirements errors cost more to correct than other types of errors in the system development process.

• Deal with poorly written requirements.

• Recognize poorly written requirements and be able to repair them. Create clear and concise well-written requirements.

• Mitigate the effect on cost and schedule due to poorly written requirements.

Who Should Attend?

• Personnel who specify the development of technology-based systems.
• Engineers and programmers elucidating requirements from customers.
• Designers who work with poorly written requirements.
• Software and hardware testers who need to figureout how to test requirements.
• Acquisition managers, contract specialists.
• Other personnel performing similar roles.

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF.

Duration

9 days

Delivered By

Joe Kasser

Systems Engineering for Specialist Vehicles

Upcoming Dates

Course Descriptions

This course is designed to provide an understanding of a full lifecycle systems approach to the development of specialist vehicles and integration of their systems, particularly in the military context.

This course is delivered in partnership between SE-Training and OptimaSC Independent Systems Consultancy Engineers:

http://www.optimasc.co.uk/training.html

It uses structured training and exercises to explain how to tailor and apply Systems Engineering practices to the specific challenges encountered in this environment. The course is delivered by OptimaSC Independent Systems Consultancy Engineers and is designed as a 4.5 day course.

It will cover:
• The development of vehicles, understanding of requirements, architecture and the integration of sensors, communications, automotive and other systems.
• Integration methods and evaluation strategies.
• The assessment of electrical and electronic sub-systems for platform and information management systems.
• Vulnerabilities, trends and best practice for human-machine interface, computing and software issues.
• Human factors integration and user workload issues.
• Management of Systems Engineering processes across disparate disciplines.

Learning Outcomes

For the individual this course will:

• Teach the application of Systems Engineering processes in a practical and pragmatic way that can be readily applied to real world problems.
• Provide tools to help manage the complexities of modern vehicle systems development.

For an organisation this course will:

• Allow organisations to implement Systems Engineering processes that are appropriate to their business needs.
• Reduce the technical risks of an organisation facing complex vehicle development.
The course will develop the principles of Systems Engineering in the context of developing and integrating complex vehicles. It focuses on the practicalities of applying Systems Engineering by using realistic case studies and real world practical examples.

On successful completion, delegates should be able to:

• Contribute to the planning of the development lifecycle, including phased test and acceptance activities.
• Understand interoperability issues for complex land platforms and understand the supportability of military systems through life in different contexts.
• Participate in stakeholder engagement and requirements engineering in support of assessing the needs for sub-systems and their integration with vehicles.
• Evaluate equipment fits in terms of technological risk, military capability, cost and crew utility.
• Critically evaluate the budget requirement for Size, Weight, Power, communication bandwidth, etc. of armoured fighting vehicles.
• Understand the integration of humans as a system and their influence on the systems performance.
• Identify suitable sensors, sensor interfaces and sensor fusion and communication techniques to improve situational awareness.
• Appreciate the need for electrical and electronic sub-systems.

Who Should Attend?

The course is suitable for anyone looking to pursue a career or advance in Systems Engineering in relation to specialist vehicles.

Course Rates

Early Bird Rates: 2,700 CHF. Regular Rates: 3,000 CHF

Duration

5 days

Delivered By

Virtual Product and Solution Development

Upcoming Dates

Course Descriptions

This 1 day class is a combination of lectures and workshops. During the workshops we will work on your implementation and roll-out plan. The intention is to provide the audience with an overall understanding of the topic rather than deep-dive into its complexity. This course is well suited as well for small and medium-sized businesses.

Learning Outcomes

• Understand the capabilities, application fields and limitations of numerical modelling and simulations.
• Know the different tools and methods for standard industry purposes such as System- Modelling, simple Physical Models, Multi-Body-, Multi-Physics, Finite-Element (Structure FEM and Fluid CFD) Simulation .
• Understand how these different tools and methods should be combined and integrated into the development process.
• Be able to create a holistic and strategic implementation plan into your organisation.
• Be able to balance investments with expected improvements.

Who Should Attend?

• Managers and engineers who are responsible to reduce product development time, cost and risks.
• Managers and engineers who want to include modelling and simulation into their development process.
• Simulation engineers who are interested in the bigger picture.
• Everybody in research and development who already thought that simulation might be a good idea but did not know where to start.

Course Rates

Rate: 800 CHF

Duration

1 day

Delivered By

Thomas Meenken

Future Proofing You - Staying Relevant in the Age of Innovation

Upcoming Dates

Course Descriptions

Today’s industry has taken us from simple digitalisation of products and services to an overwhelming demand for innovation. Whether you work in Design, Product Development, Project / Organisational Management or business support, or and even in an Education function, the demands on time as well as skills have grown enormously over the past years.

Over the 2-day residential programme, we will be working with the principles and process of ‘Slowing Down to Speed Up’ (Schramer 2007). Through the deeper listening that the process provides, you will be able to identify where you are right now and help you to envision where you want to be – personally and professionally.

You will begin to reveal your current mindset, habits and behaviours that have led you to where you are. You will be able to distinguish those that continue to support you to materialise your vision and those that do not. In so doing, you will be able to make personal and professional choices that will be most fulfilling for you as an individual, and beneficial for your organisation.

Establishing work-life balance and fulfilment is essential for the individual, and beneficial for companies and organisations. (Nanette Fondas 2014).

The tools and techniques you will learn in this programme will support you in both meeting the demands of industry and maintaining a work-life balance that works for you.

Upon completing the programme, there will be a follow-up structure with the facilitators which will provide the opportunity to:

• Share your progress on your individual journey following the programme
• Agree on any further actions to support your intentions
• Identify the need for further support (e.g. coaching), if beneficial.

Learning Outcomes

You will develop:

- Clarity about your professional identity and your core values
• A clear set of commitments to fulfill your personal and professional vision
• An enhanced capacity for sense-making of complex systems
• A tool kit for being more present and effective in groups and teams
• A marked increase in self-awareness of one’s talents and strengths and the confidence to leverage them
• The ability to communicate more deeply through storytelling
• The ability to initiate and engage in courageous conversations.

Who Should Attend?

Systems Thinkers, Change Managers and Engineering Professionals who

• are in question about how they want to take their career forward
• wish to move laterally within the industry
• who wish to illicit radical and systemic change through meaningful leadership

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Andrew Hall English
Rudy Villarreal English

CPRE Foundation

Upcoming Dates

08.05.2023 - 10.05.2023, Zurich

Course Descriptions

Course Overview: The programme provides a comprehensive introduction to the fundamentals of Requirements Engineering, focusing on the foundational understanding of Requirements Engineering techniques, methods and application and the basic theoretical frameworks available.

Learning Outcomes

Be optimally prepared to take the CPRE Foundational level examination

Acquire familiarity with common terminology around Requirements Engineering, Requirements Management and Business Analysis

Understand the basic techniques and methods for Requirements Engineering and their applications

Acquire familiarity with the most established notations for Requirements Engineering

Who Should Attend?

Systems Engineers
Requirements Engineers
Project Managers
Business Analysts
Product Designers and Developers
Integration, Verification & Validation Engineers

Course Rates

Early Bird: 1,620 CHF; Regular: 1,800 CHF

Duration

3 days

Delivered By

Marco Di Maio English Deutsche Italiano
Oliver Fels English

CPRE Agile Requirements Engineering Workshop

Upcoming Dates

15.05.2023 - 16.05.2023, Zurich

Course Descriptions

Requirements Engineering principles are comprehensively discussed and are contextualised to be valid for any system: embedded systsm, safety-critical systems and traditional information systems. At the same time, there will also be scope to look at individual cases brought forth by the participants and apply the learned principles to those particularities.

This workshop is not based on any specific software development approach or process, and is intended to be applicable across domains.

Learning Outcomes

Know the definition of Agile Requirements Engineering

Understand the goals of Agile Requirements Engineering

Know who is responsible for good requirements within SCRUM

Be able to ensure a clean project start

Be able to handle functional requirements, quality requirements and constraints

Prioritise requirements based on business value, risk, dependencies and relative effort

Who Should Attend?

Requirements Engineers
Business Analysts
Business Engineers
Organisation Designers

Course Rates

Early Bird: 1,350 CHF; Regular: 1,500 CHF

Duration

2 days

Delivered By

Marco Di Maio English Deutsche Italiano
Oliver Fels English

CPRE Elicitation

Upcoming Dates

29.05.2023 - 31.05.2023, Zurich

Course Descriptions

Requirements Engineering principles in direct reference to elicitation and consolidation are comprehensively discussed and are contextualised to be valid for any system: embedded systsm, safety-critical systems and traditional information systems. At the same time, there will also be scope to look at individual cases brought forth by the participants and apply the learned principles to those particularities.

This workshop is not based on any specific software development approach or process, and is intended to be applicable across domains.

Learning Outcomes

Understand and apply the skills of a Requirements Engineer.

Apply a framework for structuring and manageing requirements elicitation and conflict resolution.

Apply techniques to identify, classify and manage documents, requirements and stakeholders.

Apply elicitation techniques.

Apply techniques for identifying and resolving conflicting requirements.

Who Should Attend?

Requirements Engineers
Business Analysts
Business Engineers
Organisation Designers

Course Rates

Early Bird: 1,620 CHF; Regular: 1,800 CHF

Duration

3 days

Delivered By

Marco Di Maio English Deutsche Italiano
Oliver Fels English

CPRE Advanced Modelling

Upcoming Dates

26.06.2023 - 28.06.2023, Zurich

Course Descriptions

The aim of the workshop is to convey knowledge about effective and useful modelling of requirements. You will gain a deeper understanding of how to apply modelling techniques to facilitate better communication, manage system complexity and enable a greater degree of automation in system development activities.

Learning Outcomes

Understand basic principles of Requirements Modelling

Gain ability to use context modelling, to include the use of system boundaries, context boundaries and context diagrams.

Apply the information structure view in requirements modelling, including UML class diagrams, class attributes, data types, binary association, aggregation, composition, generalisation and specialisation.

Apply dynamic views and scenario modelling in requirements modelling inlcuding use case, use case diagram, use case model, data flow, control flow, object flow, data flow diagram, use case specification, activity diagram, function activity, action, state, state machine, event, hierarchisation, and concurrency.

Who Should Attend?

Systems Engineers
Requirements Engineers
Project Managers
Business Analysts
Product Designers and Developers
Integration, Verification & Validation Engineers

Course Rates

Early Bird: 1,620 CHF; Regular: 1,800 CHF

Duration

3 days

Delivered By

Marco Di Maio English Deutsche Italiano
Oliver Fels English

Basics of Power Grid Operation and Control

Upcoming Dates

Course Descriptions

Perhaps more than other industries, engineering for energy has become an increasingly complex process with demands for digitalisation and interconnected services and products in increasing. Thus, a fundamental understanding of utitilies applications and energy digitalisation is essential for all systems engineers working in this domain.

The course provides the basics of energy systems, power grid and energy market operation principles, processes, models and trends, hence allowing participants to understand the development of the energy sector in the past years and in the near future. It also allows to understand the reasons and impacts of energy systems architectural changes.

Learning Outcomes

• Know the basics of power systems organisation, roles and their relationships.
• Gain a holistic view of processes in power grids.
• To understand the development scenarios and their impact on the energy system.

Who Should Attend?

• Managers
• Project Managers
• System Operators
• Software Engineers
• Software Architects
• Product Owners

Attendees must have basic training in Systems Engineering (e.g. SE Foundations).

Course Rates

Regular: 800 CHF

Duration

1 day

Delivered By

Dmitri Tchoubraev

Substations Automation Systems

Upcoming Dates

Course Descriptions

Perhaps more than other industries, engineering for energy has become an increasingly complex process with demands for digitalisation and interconnected services and products in increasing. Thus, a fundamental understanding of utitilies applications and energy digitalisation is essential for all systems engineers working in this domain.

The course provides the basics of substations’ and substation automation systems architecture and components, their role in power grid operation. It also shows the basics of data acquisition, communication and control for SAS systems, and gives an overview of the main telecommunication and modelling standards. Providing the main information about Digital Substations, it allows to understand the impacts, chances and risks digitalisation brings to the SAS.

Learning Outcomes

• Know the role of substations in a power system.
• Understand the essential components of substations.
• Reflect on the architecture of the system communications.
• Outline the architecture of information exchange and data collection from consumer installations.
• Gain an overview of emerging technologies and key challenges.
• Understand the basics of digital substations, interfaces and connectivity risks.
• Understand the role of cyber-security for substation automation.

Who Should Attend?

• Project Managers
• System Operators
• Software Engineers
• Software Architects
• Product Owners

Attendees must have basic training in Systems Engineering (e.g. SE Foundations).

Course Rates

Regular: 800 CHF

Duration

1 day

Delivered By

Dmitri Tchoubraev

Power System Operations IT Systems (DSO and TSO)

Upcoming Dates

Course Descriptions

Perhaps more than other industries, engineering for energy has become an increasingly complex process with demands for digitalisation and interconnected services and products in increasing. Thus, a fundamental understanding of utitilies applications and energy digitalisation is essential for all systems engineers working in this domain.

The course provides the overview of the applications, used by power utilities (both transmission system operators – TSO, and distribution system operators – DSO). It also shows the basics of data acquisition, communication and control for electrical grids SCADA systems, and gives an overview of the main telecommunication and modelling standards.

Learning Outcomes

• Know common architectures.
• Understand the application environment of a power grid operator (TSO and DSO).
• Know the tasks and interaction of individual applications of grid and market operations.
• Know the tasks of network operation SCADA/EMS/DMS systems and corresponding solution approaches.
• Know the tasks of frequency and load control systems.
• Understand the most important solution-based approaches and challenges for individual application categories.
• Understand the role of service-based architecture and enterprise integration for the IT systems of the future.
• Understand the role of cybersecurity for the IT/OT applications.

Who Should Attend?

• Project Managers
• System Operators
• Software Engineers
• Product Owners

Attendees must have basic training in Systems Engineering (e.g. SE Foundations).

Course Rates

Regular: 800 CHF

Duration

1 day

Delivered By

Dmitri Tchoubraev

Digitalisation, Automation and End-to-End Data and Process Integration

Upcoming Dates

Course Descriptions

Perhaps more than other industries, engineering for energy has become an increasingly complex process with demands for digitalisation and interconnected services and products in increasing. Thus, a fundamental understanding of utitilies applications and energy digitalisation is essential for all systems engineers working in this domain.

The course provides the basics of digitalisation, automation and integration in the environment of power utilities and comparable industries (different types of network operators – transport, gas, railway, etc.). It shows the approaches, that can be taken for internal enterprise data integration and the ways, the utilities in Europe shall be integrated. It also shares some best practice approaches and discusses their chances and risks.

Learning Outcomes

• Understand the challenges of application integration for power grid operators (TSO, DSO) and similar industries
• Know the main integration approaches, tools and solutions
• Distinguish between different kinds of customers and corresponding process automation solutions
• Know the requirements towards TSO-centric integration (standards, media, processes)
• Understand the role of cyber-security in the IT / OT integration

Who Should Attend?

• Project Managers
• System Operators
• Software Engineers
• Software Architects
• Product Owners

Attendees must have basic training in Systems Engineering (e.g. SE Foundations).

Course Rates

Regular: 800 CHF

Duration

1 day

Delivered By

Dmitri Tchoubraev

Basics of Enterprise and Software Architectures

Upcoming Dates

Course Descriptions

Perhaps more than other industries, engineering for energy has become an increasingly complex process with demands for digitalisation and interconnected services and products in increasing. Thus, a fundamental understanding of utitilies applications and energy digitalisation is essential for all systems engineers working in this domain.

The course provides the basics of energy systems, power grid and energy market operation principles, processes, models and trends, hence allowing participants to understand the development of the energy sector in the past years and in the near future. It also allows to understand the reasons and impacts energy systems architectural changes.

Learning Outcomes

• Gain a brief and practice-oriented overview of the basics of the Enterprise Architecture and related topics.
• Gain new insights to generate your own ideas.
• Understand and apply best practices that allow productive discussion of problems with other suppliers (including non-electrical utilities).
• Understand how to structure one’s business in an effective yet standard compliant way.
• Define the business and IT-applications landscape so that you, your management and your suppliers (also new ones) can understand it.
• Apply the “out-of-TSO/DSO-box-thinking”

Who Should Attend?

• Project Managers
• System Operators
• Software Engineers
• Product Owners

Attendees must have basic training in Systems Engineering (e.g. SE Foundations).

Course Rates

Regular: 800 CHF

Duration

1 day

Delivered By

Dmitri Tchoubraev

New Drivers for Energy Utilities

Upcoming Dates

Course Descriptions

While Energy Utilities ought to guarantee the stability of the power system, they are subject to severe and accelerated change, driven by global trends such as the:

- transformation of the energy system to carbon-free
• coordination and harmonization of system and grid operation
• convergence towards international electricity markets
• emerging sector-coupled, multiphysics operated system
• impact of digitalization

Digital trends, both in the form of utility-internal enablers and challenging external factors, are playing a significant role in mastering this change.

The energy companies’ ability to utilize the potential of new digital technologies is restricted due to the mission-critical nature of their business, a highly complicated systems mix and a shortage of technological courage by the main system suppliers.

What are the possible outcome scenarios, and what does that mean for the utilities’ digital strategy?

Learning Outcomes

In this presentation, we will discuss the main trends and challenges the Energy Utilities are facing and their possible impact on the digital and data strategies and architectures.

These include:

- The main trends influencing the energy sector
• The role of digitalization for Energy Utilities
• Possible routes moving forward

Who Should Attend?

This webinar is for anyone who is…

- Responsible for decision making
• In a lead role within Data, Digital and IT/OT teams
• In a role within Business, Enterprise or IT Architect
• Interested in the future of digitalization and application landscape

Limited spaces available. Save your seat and register now for FREE.

Course Rates

FREE

Delivered By

Dmitri Tchoubraev

Reducing the Cost of Requirements

Upcoming Dates

Course Rates

Delivered By

Marco Di Maio English Deutsche Italiano
Colin Hood English

Software Craftsmanship

Upcoming Dates

Course Rates

Delivered By

MBSE Adoption: Empowering the Human Factors of MBSE Adoption Using ADKAR

Upcoming Dates

Course Rates

Delivered By

Mohammad Chami

WEBINAR: Customer Journey Mapping - Moving Beyond the User

Upcoming Dates

Course Rates

Delivered By

Shaun West

Self and Social Competence for Engineers

Upcoming Dates

19.10.2023 - 20.10.2023, Zurich

Course Descriptions

The Self and Social Competence course provides theoretical background and hands-on practical exercises across various “soft skills” topics that are pertinent to working in teams, especially tailored to the context of Engineers.

We all know technical ability is essential to every system engineer, but soft skills are just as valuable if you want to become an asset in the workplace. They are the characteristics imperative to building successful relationships and the attributes which empower you to make decisions and give you the confidence to manage yourself and inspire others.

Soft skills encompass a vast range of skills from communication, innovation, conflict resolution, adaptability, collaboration and motivation - all of which are vital in negotiating the dynamic engineering landscape. Yet, these are often overlooked in favour of technical learning, leaving many with a void of skills, and the opportunity to boost work practices.

Teams are complex systems, and so they must be managed as such.

Over two full days, we will cover the following areas:

- Self-management, self-competence and social competence.

- Understanding how our mental models and cognitive biases affect our actions.

• Refining and improving your communication style.

- How to have more successful interactions at work (and at home).

- Addressing conflicts and assessing ways to best resolve them.

- Identifying our individual stress coping techniques and discovering concrete ways to improve our energy balance in the long-term.

Learning Outcomes

Upon completion of the programme, participants will:

- gain awareness of their own mental models and cognitive biases

- be able to identify certain communication patterns in themselves and others, and thus be empowered to respond constructively.

- be confident in managing conflicts and in a productive manner.

- have developed conscious awareness of their own stress coping strategies, and the tools and techniques to navigate them for improved communication and overall wellbeing.

Who Should Attend?

Research and Development Engineers, Project Managers, Team Leaders and Individuals who:

- are interested in more constructive social interactions

- are looking to improve their stakeholder management skills

- are looking to enhance their team's spirit and engagement

Course Rates

Early Bird: 1,350 CHF | Regular: 1,500 CHF

Duration

2 days

Delivered By

Sandra Roth

SE Advanced

Upcoming Dates

03.07.2023 - 07.07.2023, Zurich
27.11.2023 - 01.12.2023, Zurich

Course Descriptions

This intensive 5-day course is delivered by four experts, each with a distinct range of knowledge, skills, and experience, meaning you will gain a diverse and comprehensive view of advanced SE, and an unparalleled, interactive learning experience.

This course has been devised to compliment your work within complex product development as you take on more responsibility and mature into more senior roles.

Learning Outcomes

• Identify common attributes and causes of complexity.

- Master the application of Systems Engineering methodologies to complex system developments.

- Master key technical management competences required for matrix/project leaders.

- Apply soft skills applicable for technical matrix/project leaders.

- In a moderated workshop develop sustainable solutions in the System of Systems context.

Who Should Attend?

Intended for those who have completed an SE Foundations course or those looking to progress to/or currently in technical matrix leadership positions.

Course Rates

Early Bird: 3375 CHF | Regular: 3750 CHF

Duration

5 days

Delivered By

Seb Klabes English Deutsche
Mike Johnson English
Marco Di Maio English Italiano
Sandra Roth English

Systems Architecting Intermediate level

Upcoming Dates

04.09.2023 - 06.09.2023, Zurich

Course Descriptions

This three-day intermediate level course covers the WHY, WHAT and HOW of Systems Architecting by teaching the following:

Understanding the WHY: The need for employing architectures to help cope with the overwhelming nature of complexity.

Explaining the WHAT: Architectures provide different system perspectives and are ideal entry points to effectively structure your information.

Introducing HOW: Modelling System Architectures using the COFLP Framework: Contextual/Operational/Functional/Physical/Logical.

- Top-Down modelling of Operations (Missions/Scenarios/Use Cases) yields clarity and allows for re-use of Functions;

- The Functional Architecture elicits Requirements: Functions = Functional RQ; Object Flows = Performance

- The Logical Architecture makes high-level technology and responsibility choices providing the means for identifying Operational & Functional IF

- The Physical Architecture is different in nature, as its elements have to match the Functional Specs which typically happens at the lowest level (bottom-up). They then have to be integrated taking into account all physical constraints concentrating on the optimum (co-)location.

Learning Outcomes

• What is systems architecture and how does it differ from the system design?
• How does it relate to Systems and Holistic Thinking?
• What makes a good architecture: how many architectures do we need?
• What makes up a good architecture so important in the context of complex systems?
• Why are Interfaces such a fundamental concept in Systems Architectures?
• What is the relationship between the Operational Architecture and systems control?
• Can/should we develop the architectures for a system and its Digital Twin together?
• How does it help with decision making for an uncertain development environment?
• Why is it important to develop variants and provide variation points and how do they relate to the interfaces?
• What is a logical and repeatable methodology to develop architectures?
• How can we model the architectures? Do we need MBSE? Do we need tools?
• How can we ensure that the models are consistent and connected?
• Where can one customise the architectures?
• When is an agile approach permissible, when should you take extreme caution?
• How do architectures help developing the system for safety, reliability, availability, maintainability, and inspectability?
• Why is it important to separate the system’s (sometimes called “logical”) from the physical architectures?
• How do all architecture map to the others? Why is mapping a powerful mechanism in developing for complexity?
• What is the timing relationship between the various system (logical) architectures and the physical design?
• What are the main skills of a senior Systems Architect?

Who Should Attend?

Systems Engineers, Lead/Senior Engineers, Systems Analysts and Systems Architects.

Course Rates

Early Bird: 2025 CHF | Regular: 2250 CHF

Duration

3 days

Delivered By

Marco Di Maio

FREE WEBINAR

Upcoming Dates

Course Rates

Duration

0.1 day

Delivered By

Patrick Link

Design for Privacy

Upcoming Dates

27.03.2023 - 28.03.2023, Zurich

Course Descriptions

EU law requires that controllers put in place measures to effectively implement data protection principles and to integrate the necessary safeguards to meet the requirements of the regulation and protect the rights of data subjects.

These measures should be implemented both at the time of processing and when determining the means for processing. In implementing these measures, the controller needs to take into account the state of the art, the costs of implementation, the nature, scope and purposes of personal data processing and the risks and severity for the rights and freedoms of the data subject.

In addition, controllers and processors are obliged to design the data processing in such a way as to prevent or minimise the risk of interference with those rights and freedoms and implement technical and organisational measures which take into account the implications of the right to the protection of personal data at all stages of the data processing.

We will focus on the following principles:

- Lawfulness of processing & Fairness of Processing & Transparency of Processing

- The principle of purpose limitation

- The data minimisation principle

- The Data accuracy principle

- The Storage limitation Principle

- The Data security principle

- The Accountability principle

Learning Outcomes

At the completion of training, the trainee will be able to achieve the following outcomes:

- GDPR principals and rules related with Data Privacy by Design

- How to approach to each process within System engineering of a new or existing platform.

- How to make Risk Analysis of each process which contains vital data such as Personal Data.

- How to mitigate the process with high risk to low risk within any platform existing and or new.

- How to define / create Technical and organizational Measures to protect the vital data which is both Company confidential Data and Personal Data according to GDPR.

- How to make decision of putting the processes under right legal basis according to GDPR.

- How to make the platforms secured especially in case of Cyber-attacks and attacks from Internal organization.

Who Should Attend?

• Engineers
• Product developers
• Programme, software or website designers
• Other managers responsible the development of products and services where data privacy is critical.

Course Rates

Early Bird: 1350 CHF | Regular: 1500 CHF

Duration

2 days

Delivered By

Hakan Hasserbetci

Design for Security

Upcoming Dates

23.03.2023 - 24.03.2023, Zurich

Course Descriptions

This course will provide attendees with a solid foundation in the design of secure systems and products. We will deﬁne what cyber security means in a product development context and how it contributes to safe and reliable operation. To this end, we will need to clarify how security engineering diﬀers from traditional safety and reliability engineering and how it is embedded into the overall systems engineering context. Although the entire product life cycle will be covered, emphasis will be put on the design and development phases, as these are the most important ones from the cyber security perspective. We will look into how to deﬁne a product security context and how to derive basic security architecture principles from it. We will then proceed with developing security risk assessment techniques and apply them to the system under design, i.e. we will elaborate on how risk assessment outcomes will result in security requirements that will need to be implemented in the system. Finally, we will discuss how security properties of a system can be validated and veriﬁed, both during the development and after entry into service. The course will focus on dependable systems in order to emphasize the intimate relation between safety and security.

Learning Outcomes

• Gain a good understanding of dependable systems and the role of security in their design and development

• Gain an understanding about the security implications of a system design

• Assess the business and project risks associated with speciﬁc design decisions

• Estimate the cost of security incidents

• For all stages of the product life-cycle, be able to outline the key elements
associated with “designing for security”

• Have an overview of the tools and techniques employed by cyber security
specialists when adopting a risk-based approach to security

• Have an appreciation of the security issues associated with software, human/system interactions, novel technologies, complex system of systems and autonomy

Who Should Attend?

• Design engineers needing to improve or refresh their product security knowledge to enhance their integration within a Systems Engineering team

• Safety engineers who need work together with security engineers on a
common system design and have not yet been exposed to the topic

• Project and program managers wishing to understand how poor security
engineering can lead to prohibitive business and project risks

• Engineering managers wishing to improve their specialist knowledge order to gain the most from their security team

• Business leaders wishing to understand their legal and moral responsibilities
to ensure that products and systems are designed, commissioned and operated safely and securely

Course Rates

Early Bird: 1350 CHF | Regular: 1500 CHF

Duration

2 days

Delivered By

Stephan Marwedel

Polarion Basics

Upcoming Dates

Course Descriptions

Learn the basics of the Polarion® ALM™ platform. Understand the philosophy of Polarion® ALM™ and what potential the systematic use of the tool offers for your requirements management.

Learning Outcomes

Learn to create Polarion® work items, filtering and searching, linking and team collaboration.

• What are the benefits of Polarion®?
• General introduction to Polarion®
• Working with work items
• Working with documents

Who Should Attend?

• Requirements Engineers
• System Engineers
• Project managers and other users of Polarion® ALM™.

In addition, the offer is directed at all ALM tool interested parties who would like to get to know the handling of an ALM system and try it out for themselves.

Course Rates

Regular: 800 CHF

Duration

1 day

Delivered By

SE-Training Partner Company

Practical MBSE & SysML

Upcoming Dates

Course Descriptions

The Practical MBSE and SysML course provides a combination of the fundamentals of MBSE and the practical aspects of the adoption of MBSE with its concepts and key enablers for successful MBSE adoption.

The course first deals with explaining the why of MBSE based on the participants challenges with actual practices. Next, the elements of the MBSE adoption, i.e., process, method, language, and tool are explained and demonstrated with several practical exercises. Particularly, the how, i.e., the method element and its development is trained based on the participants objectives without promoting any specific modelling tool.

Finally, the course wraps up with a discussion of the human-factors of MBSE adoption and the business factors for defining, developing and deploying MBSE in real-world applications. Including what comes after MBSE is deployed to ensure a long-term strategical MBSE adoption.

The course includes individual exercises, as well as group exercises with a daily interactive workshop covering detailed MBSE use cases.

The course can be attended exclusively at a Customer's site or in one of our regular external course venues, where there's a healthy mixture of engineers from different backgrounds.

No prior training is required.

Learning Outcomes

• What is MBSE, modelling language, modelling method and modelling tool?
• SysML basic concepts, elements, relations, and diagrams
• Why should we use MBSE and how it manages system engineering challenges
• How to start with MBSE, what to do and what not to do
• How to develop or customize the aimed MBSE method
• The human-factor aspects related to MBSE adoption
• How to ensure the delivery of valuable and usable system models

Who Should Attend?

All engineers, particularly systems and software engineers/architects or those who work with requirements, concept description, traceability and aim at improving how they analyse, design, and manage their systems.

All managers, particularly those who aim at deploying MBSE to reduce design time, improve product quality, manage complex products, save cost and ensure reusability.

Course Rates

Early Bird Rates: 1,890 CHF. Regular Rates: 2,100 CHF

Duration

3 days

Delivered By

Mohammad Chami

Workshop for Complex Problem Solving

Upcoming Dates

Course Descriptions

Solving complex problems is one of the most urgently required skills in our current time. As technologies become more advanced, the possible solutions created by them become more and more complex to understand, design for and successfully implement. This can be seen across multiple industries and is causing significant front line issues to reliability, maintenance, project cost, product performance and overall schedules.

In this one-day course a systematic methodological process for applying to technical complex problem solving shall be taught through an interactive workshop. Each stage of the process shall be expanded to include real-world examples in addition to various approaches for tailoring and applying the process.

OUR SYSTEMS ENGINEERING BASIS

1. Stakeholder analysis is a deep ongoing discipline. It is far in advance of simpler user/customer considerations, and a key to dealing with complex systems.

2. System and Project stakeholder improvement Objectives all can, and must be, specified quantitatively, and in enough detail to handle the complexity of the stakeholders. These quantified objectives form the logical and clear basis for judging all strategies and architectures.

3. Multiple costs, both short and long term, are resource constraints, that need articulation and must be used to judge and prioritize all potential strategies and architecture.

4. Multidimensional Analysis of multiple design strategies, against multiple stakeholder objectives and costs using a Value Impact Estimation table is a powerful way to keep track of very complex systems at multiple related levels of concern.

5. Decomposition of complex systems: we will show number of advanced methods for decomposing complex problems and projects, so that we can create a value prioritised stream of cumulative value delivery, for early results, for intelligibility of complex system. This is advanced agile engineering

OUR WORKSHOP BASIS:

We will choose a sample classroom problem to work on, possibly one which participants think is interesting or useful

We will divide into 2 person teams, who will work on part of the problem, and we will pool the results of all teams in one coherent dynamic model of specification.

We will use ValPlan as an app (but everything can be done in any word processor or spreadsheet) and use Planguage as a well defined free way to articulate ideas.

We will do the best we can to teach as much as we can in the classroom day. But we will probably only manage to sample 20-40 of the well over 100 specific tools in the books.

We hope that is enough to light your fire, and enable you to bring these ideas into your personal work and to share with your personal environment.

The technologies are all free forever, and can be spread or used as much as you like. Everthing is based open literature.

The methods have been used, researched, and documented, on small and very large scale at well known multinational companies such as Intel, HP, Boeing, Ericsson, Philips, Medtronic and many

others. Including several Swiss Banks! The methods are proven scale free, and they can be gradually adopted to improve your current systems engineering culture, as they prove themselves useful.

ALL PARTICIPANTS RECEIVE THE FOLLOWING:

1. Stakeholder Engineering (digital book)
2. Value Requirements. (Digital book)
3. System Engineering Architecture (digital book)
4. Competitive Engineering (digital book)

Learning Outcomes

• Understanding and application of many Systematic methodological processes for applying to technical complex problem solving

• Ability and motivation to continue learning more based on the included written books.

Who Should Attend?

ALL roles dealing with Complex technical problems. Notably:

- Systems Engineers
• Technical Leaders
• Project Managers
• Requirements Engineers
• System Architects
• Product Owners
• Project Managers
• Development Engineers
• Verification and Validation Engineers
• Quality Engineers

Course Rates

Regular: 800 CHF

Duration

1 day

Delivered By

Tom Gilb

REQUIREMENTS – The GOOD, the BAD and the UGLY

Upcoming Dates

10.07.2023 - 12.07.2023, Zurich

Course Descriptions

Organisations need to establish requirements, regardless of their business methods or tool selections. Requirements have to capture the essence of what it is expected from the product or service to be supplied. To have any enduring value, requirements need to be managed and maintained throughout the project lifecycle to ensure that what is achieved at every stage can be demonstrated expressly to meet the Customer’s needs. The techniques used to elicit the requirements at the start of the project lifecycle and the quality of their initial definition have a proven influence on the success, or failure, of the developed product or service.

The objective of the workshop is to understand the key steps in engineering requirements throughout the project lifecycle and to enhance the capability of individual engineers to recognise and create effective requirements.

Learning Outcomes

• Understand the key steps in determining and managing requirements

- Apply effective techniques that help at each step of the process

- Know how to write good requirements and how to avoid writing poor requirements

- Understand a case study as a practical example to demonstrate effective techniques

Who Should Attend?

• Project Engineering Managers and Project Engineers who are responsible for creating and analysing requirements

- Personnel from all functional areas who are involved in defining and agreeing the requirements

- Functional personnel who are responsible for reviewing requirements and participating in design reviews

- Personnel involved in acceptance activities

- Personnel from all functional areas who use the defined requirements set to guide their activities throughout the project lifecycle

Course Rates

Early Bird: 2025 CHF | Regular: 2250 CHF

Duration

3 days

Delivered By

Gordon Woods

REQUIREMENTS – Where Customer and Business Needs Meet

Upcoming Dates

15.05.2023 - 17.05.2023, Zürich

Course Descriptions

The effective Management of Requirements sits alongside the effective management of Customer Acceptance as the two key process areas that define our interfaces with the Customer and user community. They also determine the context for all the engineering activities on your projects. Requirements and Acceptance can never be separated as independent activities and they also have strong links to most other process areas. There is no universal solution to the problem of how to manage requirements effectively, however, there are techniques and methodologies that will help if used appropriately. The only effective Requirements Management process is one that is tailored to the style of your business and to your Customer.

The objective of the workshop is to enhance your capability to define, review, improve and implement effective processes for the management of requirements. The workshop will cover the principles of effective Requirements Management but will not address specific toolsets that may be used to implement the process for an individual project or business.

Included within the workshop are the following:

- Why requirements need to be managed

- The scope of requirements

- Where requirements come from

- What drives the need to tailor Requirements Management processes

- The classic problems of managing requirements

Learning Outcomes

• Understand the benefits of an effective Requirements Management process

- Apply many effective approaches to the classic Requirements Management problems

- Understand the aspects of a Requirements Management process that need to be tailored to the Business or project

Who Should Attend?

• Project Engineering Managers and Project Managers who are responsible for defining the Requirements Management Processes

- Functional personnel who are responsible for engineering governance, assurance or process compliance

- Personnel from all functional areas who are involved in the business winning phases of the project lifecycle when the requirements are evolving

- Personnel from all functional areas who are involved in managing the relationship with the Customer and end user community throughout the project lifecycle

- Project personnel who are implementing the Requirements Management process and participating in design reviews

Course Rates

Early Bird: 2025 CHF | Regular: 2250 CHF

Duration

3 days

Delivered By

Gordon Woods

Systems Engineering Overview

Upcoming Dates

Course Rates

Duration

0.5 day

Delivered By

Mike Johnson

28.04.2023
30.06.2023
27.10.2023

Systems Engineering: In a nutshell

Upcoming Dates

Course Descriptions

Are you curious about the role of a Systems Engineer? How are they different to other engineers and what benefits do they bring to teams and organisations? Are you considering employing a systems engineer but would like to have more clarity about the role first?

Or perhaps you would like to understand the discipline of Systems Engineering a little more? What is it and why does your company need it? How can it enhance complex product design, development and realisation? How does Systems Engineering relate to your department?

If these are the questions that you would like the answers to then let Systems Engineering expert Mike Johnson help. He will explain the who’s, what’s and why’s of Systems Engineering in a straightforward way. By giving you real-life examples of how Systems Engineering can add value to your organisation and efficiency to your projects (think improved processes, revenue targets, quality & performance) you will have a clear understanding of both the role and the discipline.

Mike will also discuss pointers to include in your job advertisements for Systems Engineers' positions as well as highlight which qualifications, experience and skills make a well-rounded Systems Engineer.

You will also learn some handy tips for interview questions so you can feel confident in selecting a suitable candidate for your team/organisation.

This is an interactive course with opportunities to ask questions throughout.

Learning Outcomes

• Understand the basic principles of the Systems Engineering discipline benefiting the adjacent departments such as, Human Resources, Quality, Procurement, Finance, Operations and Support.
• Understand the value of Systems Engineering.
• Understand the role and responsibilities of a Systems Engineer.
• Understand the value a Systems Engineer can add to a team or organisation.
• Understand how to attract a quality Systems Engineer to your company when advertising for a position.
• Know what to ask in an interview.
• Know what to look for when selecting a candidate.

Who Should Attend?

• Human Resources
• Quality engineering Department
• Finance and Procurement Departments
• Operations and Support Departments

Course Rates

Early Bird: 360 CHF | Regular: 400 CHF

Duration

½ day

Delivered By

Mike Johnson

Compliance with the Swiss Data Privacy Act & GDPR

Upcoming Dates

Course Descriptions

Learn how to comply with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (FADP) in this two-day course with data protection expert Hakan Hasserbetci.

From September 1, 2023, all Swiss companies must implement the new Data Protection Act (nFADP). For companies that are not already compliant to the 2018 European General Data Protection Regulation (GDPR), compliance with the new Swiss law could be a lengthy and complex process requiring inputs from legal and technical experts within data protection and privacy.

Therefore, with less than a year to implement these new requirements, companies must act now.

To prepare for compliance with the nFADP, the processes data during the compliancy period must be identified based on the risks involved and analysed. The more data a company processes and/or the more sensitive it is (e.g. related to religion, health, lawsuits, etc.), the more requirements there will be.

This course will enable attendees to gain an overarching knowledge of the GDPR and the nFADP regulations as well as take you through a definitive checklist to ensure compliance.

This is an interactive course which combines discussions, case studies, quizzes, and a final exam.

All course attendees will receive a Data Privacy handbook based on GDPR and FADP.

Learning Outcomes

• Good understanding and comparison of GDPR and FADP regulations.

- Able to check and modify data protection statements (website, contracts, advertising content, etc.).

- Establish a data processing register (except for companies with less than 250 employees and if there is no significant privacy risk).

- Establish procedures for responding promptly to data subjects' requests (e.g., for information or deletion of data).

- Implement a data breach reporting procedure.

- Establish a process for impact assessments that are required when data processing is high risk (e.g., in the case of systematic monitoring of the broader public domain).

- Analyse contracts with subcontractors, to check whether data security is provided and add clauses in this regard.

- Review the countries where data is transmitted, including for simple cloud backup (these countries must be on a Federal Council list. If not, more stringent requirements apply).

- Have an overview of the tools and techniques employed by cyber security specialists when adopting technical measures to security of personal data.

- For all stages of the personal data life cycle, be able to outline the key elements associated with “designing for privacy” & develop security risk assessment techniques and apply them to the compliancy project under data protection by design and by default.

Who Should Attend?

• Lawyers wishing to improve their GDPR knowledge to enhance their integration within a cyber security team.

- IT Platform engineers wishing to refresh their ‘privacy in developing a platform’ knowledge and enhance their knowhow within a GDPR Personal Data compliancy team.

- Project and program managers wishing to understand how poor security processing of personal data can lead to unexpected personal data breaches and compliancy project risks.

- Business leaders wishing to understand their legal responsibilities to ensure how to get purely compliant by GDPR project team under DPO directive.

- University students studying Law, Engineering, Design etc.

Course Rates

Early Bird: 1350 CHF | Regular: 1500 CHF

Duration

½ day

Delivered By

Hakan Hasserbetci

INCOSE SEP Exam Preparation

Upcoming Dates

18.04.2023 - 21.04.2023, Zurich

Course Descriptions

A 4-day course to gain Systems Engineering skills whilst also being effectively prepared to take the INCOSE ASEP and CSEP exam. The training course is focused on both understanding and applying key Systems Engineering principles consistent with the ISO 15288 standard and the INCOSE Systems Engineering Handbook, enabling course attendees to both apply Systems Engineering more effectively, and to pass the INCOSE SEP exam.

Learning Outcomes

• Introduction to INCOSE, the handbook and the INCOSE certification model (SEP)

- Understand the key concepts of Systems Engineering

- Thorough review of the processes described in the INCOSE handbook

- Understand the structure and relationships of the ISO 15288 processes

- Extensive practice of realistic questions

- Prepared to take the INCOSE SEP Examination

Who Should Attend?

• Systems Engineers
• Requirements Engineers
• Integration, Verification and Validation Engineers
• Configuration Managers
• Quality and Process Engineers
• Project and Program Managers
• All Engineers seeking a holistic approach to Engineering

Course Rates

Early Bird: 2250 CHF | Regular: 2750 CHF

Duration

4 days

Delivered By

Seb Klabes English Deutsche
Mike Johnson English
Piet Belgraver English
Marco Di Maio English Italiano
Marco Serra English

Requirements Engineering - The Hitchhikers Guide

Upcoming Dates

05.06.2023 - 06.06.2023, Zurich
09.10.2023 - 10.10.2023, Zurich

Course Descriptions

Did you ever come across a 42 problem? Probably yes. The 42 problem is an answer, for which we do not have the question. Like products, we have been developing over the years, omitting proper requirements documentation, which is the answers to needs, which have been forgotten long ago. Now, everybody is trying reverse engineering with great tools and struggles.

This course gives you the fundamentals of requirements engineering, stakeholder management, and requirements documentation. It builds the basis for a later CPRE certification and introduces you to the basics of RE and its purpose as well as tooling, organizing and communicating requirements in a collaborative and agile workflow. No more misunderstandings and no more 42 problems. Guaranteed.

Learning Outcomes

• Deep understanding about the motivation for requirements & stakeholders

- Capability to differentiate between challenge & solution spaces

- Awareness for the role of the Requirements Engineer

- Application of different types of requirements

- The good and the bad - requirements and quality

- Awareness of the importance of requirements for risk management

- Sorting, structuring and managing requirements

- Requirements verification and validation

- Application of the feature-based approach to requirements

- Toolings and sorting

- Requirements reuse and their role for modularity

- How to apply requirements for regulatory issues

Who Should Attend?

• Requirements Engineers
• Product Leads
• Product Owners
• Product Managers
• Sales Engineers
• Integration, Verification and Validation Engineers
• Project Managers

Course Rates

Early Bird Rate: 1,350 CHF. Regular Rate: 1,500 CHF

Duration

2 days

Delivered By

Oliver Fels

Engineering Leadership

Upcoming Dates

22.05.2023 - 23.05.2023, Zurich
06.11.2023 - 07.11.2023, Zurich

Course Descriptions

Engineering is accomplished by engineers and engineers are experts. Often enough, leading experts can be special and conflict management and communication is a high priority topic on the list. Expectation management requires full attention as misunderstandings happen quite often.

This course exposes classical leadership techniques enriched with a focus on communication and conflict management.

Learning Outcomes

• Detailed understanding of personal strengths and weaknesses in leadership roles
• Know historic examples of good and bad leadership practices applied to today’s work
• Know effective methods for making difficult leadership decisions
• Understanding of characteristics of leaders
• Apply effective strategies for managing confrontations in senior leadership roles
• Apply practical conflict management
• Managing commercial and executive expectations
• Practicing leading by example

Who Should Attend?

• Team Leads
• Department Leads
• Product Managers
• Product Owners
• Project Managers
• Management

Course Rates

Early Bird Rate: 1,350 CHF. Regular Rate: 1,500 CHF

Duration

2 days

Delivered By

Oliver Fels

Sustainability Engineering

Upcoming Dates

24.05.2023 - 25.05.2023, Zurich
08.11.2023 - 09.11.2023, Zurich

Course Descriptions

In the near future, providing transparency of an organisations sustainability strategy will become a competitve advantage to stand out from competitors.

Enterprises are becoming more obligated to take global responsibility for their actions, recognizing that sustainability is a future driver for a sustainable existence. Increasing pressure is coming from regulatory bodies, financial and investors and the public audience.

This course provides an introduction to the sustainability engineering methodology, which enables clear identification of goals, targets and action items, and provides the means to structure, organize, track, verify and publish sustainability journey using traditional and creative engineering techniques.

In addition, the course is good preparation for compliance with ESG (Environmental, Social, and Governance), SDG (Sustainable Development Goals) and the upcoming CSRD (Corporate Sustainability Reporting Directive) based on ESR (Environmental and social risk management).

Learning Outcomes

• Introduction to extended sustainability issues and impact
• Fundamental knowledge about the regulatory issues and the business impacts
• Clear path how to define the sustainability story line
• Capability to set up, structure, track, validate, and publish sustainability requirements and action items inside and outside
• Vision to use Sustainability Engineering as a basis for CSR or any other sustainability report

Who Should Attend?

• Sustainability Managers
• Corporate leaders (CEO/CTO/CFO)
• Department Leads
• Sustainability Stakeholders

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Oliver Fels

Integration, Verification and Validation (IV&V) Practitioner

Upcoming Dates

24.04.2023 - 26.04.2023, Zurich

Course Descriptions

A 3-day interactive course to gain Practitioner’s level skills for Integration, Verification and Validation (IV&V) of complex technical systems.

The training course is focused on both understanding and applying key principles, methods and processes consistent with the ISO 15288 standard and the INCOSE Systems Engineering Handbook, enabling course attendees to be prepared for working within and / or leading the IV&V phase for technical complex systems.

The course learnings are delivered through classroom teaching, short discussions, short exercises, and a facilitated group workshop.

Learning Outcomes

• Know the key concepts and terminology used in IV&V (Integration, Verification and Validation).
• Understand and apply key IV&V aspects from the ISO 15288 standard.
• Understand processes that contribute to IV&V in the design, development, acceptance, and operation of complex technical systems.
• Design and manage IV&V in time efficient interaction with programme logistics.
• Practice the preparation of the IV&V plan.
• Awareness of the main types of tests used in complex system verification.
• Know the use of analysis, inspection, and design review methods for verification and validation.
• Know the possibilities for re-using existing qualification within complex systems.
• Understand the IV&V Change Approval Board.

Who Should Attend?

• Integration, Verification & Validation (IV&V) Engineers
• Manufacturing, Assembly, Integration & Test (MAIT) Engineers
• Systems engineers
• Development Engineers needing a strong awareness of IV&V

Course Rates

Early Bird: 2025 CHF | Regular: 2250 CHF

Duration

3 days

Delivered By

Mike Johnson English
Marco Di Maio English Deutsche Italiano
Kevin Howard English

Practical Estimations

Upcoming Dates

19.06.2023 - 20.06.2023, Zurich
23.10.2023 - 24.10.2023, Zurich

Course Descriptions

Estimating is often a challenging competence within projects developing complex systems. Often this is caused by the application of inappropriate estimation methodologies, leading to severe consequences such as projects running out of budget prior to their planned completion.

This course establishes a profound fundament through the various phases and why different viewpoints on the numbers are necessary. Learn the different techniques and how to apply each within the lifecycle phase. Learn who to involve and when, how risk management comes into play and the importance of documenting the right assets at the right point of time.

In addition, the various psychological aspects involved with estimating are covered during the course.

Learning Outcomes

• Fundamental understanding about estimations. Purpose, Motivation, error sources
• Understand the psychological challenges of Estimation
• Fundamental understanding of stakeholders involved
• Know what to expect from different estimators
• Understand different estimation phases
• Know major estimation techniques and their application
• Understand the Estimation recipe - what belongs into an estimation and what to document
• Apply Risk and Assumptions Management to Estimations

Who Should Attend?

• Engineers
• Team Leads
• Project Managers
• Engineering Leaders
• Integration, Verification & Validation Engineers
• Product Owners

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Oliver Fels

Planning Technical Projects

Upcoming Dates

Course Rates

Delivered By

Piet Belgraver

Technical Risk Management

Upcoming Dates

Course Rates

Delivered By

Mike Johnson English
Piet Belgraver English

System Dynamics

Upcoming Dates

Course Rates

Delivered By

Marco Serra

Root Cause Analysis (RCA) of Complex Systems

Upcoming Dates

Course Rates

Early Bird: 2025 CHF | Regular: 2250 CHF

Duration

3 days

Delivered By

Marco Serra

Using Scrum successfully – The next step

Upcoming Dates

10.05.2023 - 12.05.2023, Zurich
25.10.2023 - 27.10.2023, Zurich

Course Descriptions

You have already had initial experience with Scrum and may have already achieved Scrum Master or Product Owner certification. Now it is a matter of taking the acquired knowledge and the first experiences made one step further and working successfully with Scrum.

The event is designed as a workshop in which we work together on real challenges in everyday Scrum life and find pragmatic solutions that will help you in your specific area of application.

In the course of the course, in addition to knowledge transfer, exchange and group work, we will carry out an extensive agile simulation for one day using the Lego® Serous Play® method.

In order for us to be able to work together optimally within the framework of the Lego Serious Play Simulation, we only offer this course as a face-to-face event. If you would like online training on similar topics, please contact us.

Learning Outcomes

• In-depth understanding of Scrum's success factors.
• Learn and try out tools that will make you and your Scrum Team more successful.
• Answers to specific, personal experiences and challenges in your implementation of Scrum.
• Introduction and experience of the Lego® Serous Play® method

Who Should Attend?

The participants of this course should have previous experience in the implementation of Scrum and ideally be working in one of the roles below:

- Scrum Master
• Product Owner
• Scrum Developers
• Agile Coaches with Scrum Experiences
• Leaders with Scrum Experiences

We are happy to offer separate training courses for beginners on request.

Course Rates

Early Bird: 2025 CHF | Regular: 2250 CHF

Duration

3 days

Delivered By

Christoph Bisel

Combining Scrum and Kanban successfully

Upcoming Dates

29.05.2023 - 30.05.2023, Zurich

Course Descriptions

Many teams experience the challenge of successfully planning sprints and successfully completing all planned tasks at the end of the sprint. The combination of Scrum and Kanban can offer a decisive advantage here.

In this course you will learn how to successfully combine Scrum and Kanban. To do this, we will provide you with the necessary knowledge of Kanban and work together to develop the combination of both frameworks. Scrum knowledge as part of a Scrum basic training is required for this course.

Learning Outcomes

• You know how to successfully use Kanban in knowledge-based environments (IT, marketing, etc.).
• You understand the metrics of Kanban and can use them as a basis for continuous improvement.
• You know how to use Kanban to optimize your Scrum implementation.
• You know the success factors and framework conditions.

Who Should Attend?

The participants of this course should have previous experience in the implementation of Scrum. We are happy to offer separate training courses for beginners on request.

- Scrum Master
• Product Owner
• Scrum Developers
• Agile Coaches with Scrum Experiences
• Leaders with Scrum Experiences

Course Rates

Early Bird Rates: 1,350 CHF. Regular Rates: 1,500 CHF

Duration

2 days

Delivered By

Christoph Bisel

Hybrid project management

Upcoming Dates

22.11.2023 - 24.11.2023, Zurich

Course Descriptions

Scrum supports teams in successfully developing products. But Scrum is not a complete project management method. As a result, many companies use Scrum (or other agile frameworks) but also want to use elements from classic project management. A hybrid project management is sought.

In fact, "hybrid project management" doesn't exist. It is always a combination of several frameworks.

In this course, we work together to develop the basic questions and elements for the introduction of hybrid project management. In this way we create a basis for you and your team/s to successfully build up your hybrid project management.

Learning Outcomes

• Understand the challenges in the combination of agile frameworks and classic project management.
• Understand the success factors for a hybrid approach.
• Capable of developing a procedure for the development of a hybrid project management plan.

Who Should Attend?

This course has a high practical relevance. In order to get the most out of it, you should have practical experience with agile frameworks such as Scrum, Kanban, etc. and be familiar with the challenges of your organization in terms of project management.

- Project Manager with some agile Experiences
• Scrum Team Members
• Agile Coaches
• Leaders and Managers

Course Rates

Early Bird: 2025 CHF | Regular: 2250 CHF

Duration

3 days

Delivered By

Christoph Bisel

Root Cause Analysis (RCA) for complex Systems

Upcoming Dates

Course Descriptions

Systems engineering is focused on managing the development of a product or system rigorously to ensure failure-free operation, ideally for its whole life. Try as we might though, for many reasons things do fail. The complexity of many of the systems we design, combined with a complex and sometimes unpredictable environment, is such that emergent behaviour can have unforeseen consequences that have to be rectified. To address these problems we have to understand the root causes of such failures and in order to do this successfully, and avoid wasting precious time and resources, we have to approach this complex task in a structured way. We have to understand not only the technical aspects of the problem, but the political aspects associated with the involved stakeholders. The basic systems engineering approach and systems thinking methodologies can help us do that.

This course is presented primarily as an interactive workshop where participants get to solve a practical problem based on the failure of a real system. By working on an unfamiliar problem, the focus on the method is strengthened and its advantages are highlighted. An initial review of systems engineering principles that apply and an in-depth analysis of the problem solving techniques employed in these situations equips the participants with the tools necessary to address the challenge presented in the workshop. The workshop provides the participants with the opportunity to work through a real failure case and present their findings. The outcome of the actual investigation is presented and discussed in a final review that enables the participants to evaluate their own performance.

Learning Outcomes

• Participants understand systems engineering principles that are applicable in complex problem solving.
• Participants understand the importance of considering stakeholder perspective and motivation.
• Participants develop an awareness of analysis methods and tools that can be applied in solving complex technical problems.
• Participants understand how to approach complex technical problems holistically.
• Participants are able to put the knowledge into practice and successfully identify the root cause of the actual system failure resented in the workshop.

Who Should Attend?

• Systems engineers
• System architects
• Project managers
• Development engineers
• Reliability engineers
• Quality engineers
• Integration, Verification and Validation Engineers
• Product owner

Course Rates

Early Bird: 2025 CHF | Regular: 2250 CHF

Duration

3 days

Delivered By

Marco Serra

System dynamics

Upcoming Dates

Course Descriptions

Making the right decision in a complex context is difficult. We are able to understand and resolve simple cause and effect relationships, or causal loops, without too much trouble. However, in the real world these simple causal loops have themselves relationships with other causal loops and once more than a few combine, the emergent behaviour is very often complex and non-intuitive. The world is full of examples of seemingly simple solutions to apparently clear problems that then turn out to be more complex than initially thought, resulting in unintended and sometimes disastrous consequences.

In this course, participants learn to apply systems thinking principles to interpret cause and effect relationships in different systems in order to model them. A short introduction to system dynamics modelling software enables participants to initially build and simulate simple systems in order to gain practical confidence in the use of these types tools. Following this, participants collaborate in teams, with the guidance of the instructor, in an interactive workshop in which they get to build a generic project model that is used to evaluate the effect of a number of technical project management policies on schedule and cost. The gained insights are used to make a number of key decisions and recommendations to senior management (represented by the instructor) in a public presentation.

Learning Outcomes

• Participants understand the concept of systems thinking and can apply it.
• Participants understand the concept of causal loops and know how to represent them for simple relationships.
• Participants understand that different causal loops can relate to each other and know how to represent those relations.
• Participants understand the issues associated with non-intuitive emergent behaviour due to increasing complexity.
• Participants are able to assemble basic causal loops into larger system dynamic models.
• Participants are able to simulate and interrogate a system dynamics model to gain insight into non-intuitive emergent dynamics

Who Should Attend?

• Systems engineers
• System architects
• Project managers
• Product owners
• Engineering Team leaders
• Anyone with an interest in system dynamics

Course Rates

Early Bird: 2700 CHF | Regular: 3000 CHF

Duration

4 days

Delivered By

Marco Serra

Systems Engineering - Professional Development Programme (SE-PDP)

Upcoming Dates

Course Descriptions

The SE-PDP addresses a fundamental need of many Organisations. With a shortage of senior Systems Engineers and Lead Systems Engineers, how can their teams rapidly increase their SE maturity and capabilities in a low risk, cost effective and fully customised professional development programme.

The SE-PDP is structured to be delivered over four on-site training sessions, covering three main areas of Systems Engineering:

1. End-to-end complex systems development (6-days)
2. Integrating specialities / quality attributes applicable to the Customer (3-days)
3. SE Matrix Management & Leadership (3-days)

The SE-PDP is only offered in-house and is highly customisable to project teams and their organisations.

Learning Outcomes

• Identify common attributes and causes of complexity.
• Master the application of Systems Engineering methodologies to complex system developments.
• Master key technical management competences required for Senior Systems Engineers, technical matrix leaders.
• In a moderated workshop develop sustainable solutions in the System of Systems context.

Who Should Attend?

• Systems engineers
• System architects
• System analysts
• Project managers
• Product owners
• Engineering teams

Course Rates

Please contact us for a customised offer.

Duration

12 days

Delivered By

Seb Klabes English Deutsche
Mike Johnson English
Mohammad Chami English
Marco Di Maio English Italiano
Sandra Roth English
Marco Serra English
Gordon Woods English
Kevin Howard English

Concept of Operations (CONOPS) - What your suppliers need to know and how to deliver it

Upcoming Dates

21.09.2023 - 22.09.2023, Zurich